Sharla

Right- I'd rather you have the best price, and the best price for you means more money for you to book another cruise.

I think it's a partnership. If you see a price drop, let the TA know! They may be checking on it anyway, but most things work best if we work together! I know we all try and be proactive with the drops, but sometimes I don't get to it as fast as the client does just based on the list I'm working through. As far as watching for upgrades, that's something you'd need to be more on top of I think. But we can make notes saying "will upgrade if it's $x" but we can't check daily for something like that. At least I can't.

This is correct.

FCCs are incredibly frustrating! I have quite a few for clients that show a $0 balance, or are inactive, or just can't be redeemed for one reason or another. Unfortunately even as a TA I am at the mercy of whenever Royal wants to get back to us on this. (including yours @Ray that has been sent to escalation.) I will be happy when I never have to hear "FCC" again.

Just look at Allianz, they have options.

This is a brand new and much needed feature- because so many people have questions on it and I could never be of any use on it. .

Some may, but MEI-Travel does not.

This is definitely true. I can only hope that it improves soon.

You need a new TA.

Airlines don't pay commission for air only, so most travel agents that do flights only will charge you a fee. Could be worth it for you if you're not familiar with the area.

They'll print one for you if you need it. At least before COVID they did.

Your agent will get them and should forward them to you. If they don't come or you forget them at home it's not an issue, you can get luggage tags at the port. Nothing is truly needed in these e-docs.

I don't see why they'd have an issue with this.

Here's another math with KSF- interior 4 ppl $4046.32 interior 3 ppl $4221.74 3 people have a higher cost because guests 1/2 pay full price no matter the ages with KSF.

Remember they often raise the prices of guests 1 & 2 for this, so it's not always the best deal. It's a marketing tactic to get people interested. Some people do indeed save money, just don't think you're automatically going to save.

Sure does.

She does Many hours spent on the phone daily.

True, the more you pay, the higher we get paid. Technically repricing cruises to lower rates loses us money. But we do it because it's the service we provide, and we truly want you to get the best deal! Sometimes we can't offer all of these rebates and OBC because we would literally lose money for you to cruise. Costco can do this, I can't.

Yep!

We can't actually do insurance claims. I can't even say "insurance will cover this" or anything like that, because I can only purchase it on your behalf. I would want to make sure they had everything they needed to file the claim, including getting confirmations or documentation, but the actual claim has to be from the policy holder.

You can also reschedule your cruise (before final pmt) without the $100 pp penalty if you book refundable deposit.

They have not yet announced 2023 group cruises yet, stay tuned here and on social media and it will be announced.

Yes the VP is the highest category that can be booked refundable. I can't wait to hear @Neesa's review later this year!

And that's how they get ya!

There are a lot of differences in the two, but I shall not debate this with people.