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Levi

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  1. Ah, my misunderstanding. I have a sunset corner suite booked and my options for RoyalUp include Owners Suite, Icon Loft Suite, Royal Loft Suite, and Ultimate Family Townhouse.
  2. Star hasn't had her inaugural sailing, that's in August. So no one would have first hand knowledge of Star specifically yet. RoyalUp is handled by a third party and isn't consistent in its offerings, even by ship class. Your offers are probably based upon what they think they can, and can't, get full price for, and remaining inventory. And everything in between. It's a gamble. Best of luck if you bid.
  3. I preface by saying I've never used Chase travel - however that choice came from the myriad of reviews on reddit and other forums regarding the lack of service, clarity of booking rules and limitations, and assistance when something goes wrong. If everything works out its fine, but if things start to go wrong or cascade the general consensus is you're on your own and have to fight tooth and nail for any reimbursement. That change from 3 points to 1 in general travel really kills this card, along with the increase of near 50% on the annual fee. A handful of perks don't even hit until you've spent 75k and it appears the status matching ends in 2027 and is not a lifetime (of the card) perk. Shame really.
  4. Is this in Firefox? There appears to be a bad overlay. You might try in another browser, I had success in Chrome and Opera. Definitely a Royal IT issue its not you. Depending how savvy you are you can block that page element, it's a background div.
  5. Because it's a dynamic situation that seems to change almost daily. Royal is making strides so you can book with the UDP prior to boarding day but it doesn't always work as intended. Don't get upset with someone replying to you with information that for years has been true. I booked a UDP for Utopia and I can't pre-book the way you seem to be able to. According to all published documentation it looks like brunch should be included without an upcharge.
  6. In the URL replace the category with the word entertainment For example in the below URL remove dining and replace with entertainment https://www.royalcaribbean.com/account/cruise-planner/category/dining?bookingId=xxxx&shipCode=xx&sailDate=xxxxxxx
  7. I had the same issues earlier this week. The site was asking for expiration in MM/YYYY format but the bank was declining. The format needed to be entered as MM/YY instead. Hope that helps!
  8. Got issued a new credit card number so needed to update that when making new cruise planner purchases today. On the checkout screen they have added a new (or at least new to me) payment window to add a new card. The text in the box shows to add the card expiration date as MM/YYYY ie 12/2025 This continued to cause my orders to decline with the bank with an "Incorrect expiration date" I had to go into payment methods and ignore the flavor text and enter the expiration as 4 digits, ie 12/25 which was accepted and then my payment went through. Hope that helps someone else! I was getting mad.
  9. There are a number of alaska cruises that begin from Vancouver BC.
  10. Ours did on both accounts. We ended up using our boarding passes in our phones at the airport rather than deal with the paper.
  11. My family and I stayed at the Hyatt House Seattle/Downtown (201 5th Ave N, Seattle, WA 98109). It was clean, spacious, had a free hot breakfast and didn't break the bank. We got an additional small discount from being AAA members too. It's across the street from the Space Needle, Chihuly Gardens, and the Museum of Pop Culture which were fun to see the day before embarkation. Walked to dinner at a fabulous Italian restaurant La Vita E Bella (2411 2nd Ave, Seattle, WA 98121) and it was a 14 minute lyft to the port. Whatever you do have a great trip.
  12. Booking Conditions: Redeemable towards cruise fare only. Guest is responsible for taxes and fees where applicable. Not valid on Complimentary cruises, Incentive bookings, or Charter sailings. One certificate per person, per booking, and valid only for the person noted on the certificate. If credit is applied to a booking of lesser value, the difference will be issued as a new Future Cruise Certificate. Royal Caribbean reserves the right to void the FCC Savings amount if the guest named above receives reimbursement. Cruise must be taken by the expiration date. Valid only for the cruise brand shown above. As are all requests for reservations, the offered space is subject to availability, and from time to time, itineraries may be altered or services on a specific ship may be discontinued. Certain restrictions apply. Non-transferable and may not be redeemed for cash. Taken directly from my FCC notice.
  13. Just to tag in - we work with Christine Surh and she's been fabulous. Responsive and pre-emptive with both potential concerns and if she's going to be unavailable who we should reach out to instead. Nothing but praises here.
  14. 3 days ago my email address and cruise planner access was removed from their system. I had logged in to check the cruise planner early in the morning and was able. Later that same afternoon a companion wanted to get a massage booked (and me pay for it with stored card) and when I went to log in it said my email was not found. Things happen, I waited 24 hours. Same thing on the website and app. Companion could log in under their account and the cruise and previous purchases still showed. When I called Royal I was on the phone for an hour and had to argue if I ever had an account in the first place despite having made a drink package purchase while logged in 5 days ago. Account had originally been created back in 2018. Ultimately they said just sign up again which I did. Everything was there minus saved payment and preferences. Still makes me very uneasy for things like this to happen. I hope I'm a one off case for this IT behavior but it doesn't instill confidence. I do have a wonderful TA and she was also baffled.
  15. Echoing others. I booked in May and same room now is over 7k higher and keeps going up. Any deals will be far in the future. Best bet is if you want to go to book now, and re-price later if it does come down. But assume it won't.
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