Royal Caribbean announces loyalty points will be interchangeable with its cruise brands

In:
28 Oct 2025
By: 
Matt Hochberg

Royal Caribbean Group announced a change to how cruisers earn loyalty points that will make it easier to cruise between its brands and earn status at the same time.

Wonder-Celebrity-Reflection-Docked-CocoCay-2024

During an earnings call with investors, Royal Caribbean Group CEO Jason Liberty revealed his company's plans to introduce Points Choice.

Coming at some point in 2026, Points Choice will change how cruisers earn loyalty points when they cruise between lines.

Up until now, if you sailed with Royal Caribbean International, you would earn loyalty points within just the silo of that line.  A cruise on sister brand Celebrity Cruises would earn a separate point count.

That appears to be changing.

Introducing Points Choice

Points Choice

Coming soon will be Points Choice, which is the name of an expanded loyalty status match program.

In 2024, the company introduced status matching between Royal Caribbean Group's three brands: Royal Caribbean International, Celebrity Cruises, and Silversea.

Points Choice will go beyond that, "Building on the success of status match, I'm excited to announce Points Choice, the next evolution, and how guests earn and apply loyalty points across our family of brands beginning in early 2026," said Mr. Liberty.

Crown and Anchor

"Guests will be able to apply loyalty points to the Royal Caribbean Group brand they prefer, regardless of which brand they are sailing with."

For the first time, guests will be able to apply loyalty points earned on any Royal Caribbean Group brand toward the brand program of their choice. This applies to Royal Caribbean’s Crown & Anchor Society, Celebrity’s Captain’s Club, or Silversea’s Venetian Society, Points Choice.

For example, if a Royal Caribbean guest is sailing with Celebrity Cruises for the first time, they can choose to apply the points earned for the Celebrity sailing to either brand’s loyalty program.

One other note, members will not have the option to apply points already earned to a different brand.

"Points Choice will be offered only on cruises departing on or after the launch date," according to Celebrity Cruises' website.

Furthermore, benefits will remain the same for Crown & Anchor, Captain’s Club and Venetian Society program.

Apex

In addition, the Status Match program is not changing. Members can still receive one-for-one tier matching across all three Royal Caribbean Group brands: Royal Caribbean, Celebrity Cruises, and Silversea.

The program will debut in early 2026, with details on exchange rates, eligibility, and program rules to follow ahead of launch.

Making the change to combine guest demand and profitability

Royal Caribbean Group ships

On the surface, it's clear Royal Caribbean Group offering point sharing between its brands matches a customer need while likely driving additional revenue.

Mr. Liberty said he thinks this change will build loyalty with its customers, "This initiative further strengthens the overall value of our loyalty proposition, deepening engagement across our portfolio and reinforcing our commitment to putting the guests at the center of our orbit as our ecosystem expands."

He sees it a way to compel cruisers to cruise more because it allows them to get to higher loyalty status, "It creates a virtuous cycle of demand, value and advocacy, one that drives both short term performance and enduring growth. It's a model that compounds over time, and we're just at the beginning of what it can become."

Royal Caribbean hinted at better loyalty enhancements

Michael Bayley speaking

Today's announcement makes comments clearer made by Royal Caribbean International President and CEO Michael Bayley during a fan event earlier this summer.

He was asked about improving the Crown and Anchor Society so that points could be earned interchangeable between Celebrity and Royal Caribbean.

He answered it before the Points Choice announcement, but it's clear this has been a program that's been worked on for a while, "You'll see over the coming months and year or two that things will continue to improve in terms of accessibility, simplicity, making it easier to sail between the brands, get offers, this type of thing."

"Ultimately, we have not defined this yet, but ultimately we are going to get to a one platform database of our loyalty members for Royal Caribbean Group."

"I don't have the exact timeline. And I think we've had this discussion before, and we've maybe over the last couple of years, we started this journey with loyalty two years ago."

"Now this is awesome news!"

Stacks retracted

News of Points Choice spread quickly among cruisers, and most of our readers seemed excited for the change.

Renne Patterson posted, "Now this is awesome news!," she shared on Facebook because it will allow her to move up the loyalty ladder even if trying another line.

"This will definitely impact our choices positively! Might even result in us cruising a bit more!"

Michael Lewis wrote, "This is how you keep your loyal cruisers, unlike Carnival." His comment alludes to changes Carnival Cruise Line made to its loyalty program that have been received poorly by fans.

Luke Wallace added, "Yes, I've been thinking they should do something like this for a while! I was hoping it would be a system where you earned points on every loyalty program at the same time, but maybe with status match this is effectively the same. Time to book a Celebrity cruise!"

Jenny Schuber posted, "Finally! This has been stopping me from trying Celebrity. Nice they status match but I want the points to count towards overall nights across the board."

Royal Caribbean reveals plans to open its first private beach club in Europe

In:
28 Oct 2025
By: 
Matt Hochberg

Royal Caribbean announced on Tuesday it will open a new exclusive destination for its cruise ship guests in the heart of the Greek islands.

Aerial rendering of Royal Beach Club in Santorini

For the first time, there will be a cruise line exclusive spot in Europe in the form of Royal Beach Club Santorini.

The announcement was made during Royal Caribbean Group's third quarter earnings report.

Here's everything that has been announced about the private destination expansion.

Royal Beach Club Santorini opens in 2026

Royal Beach Club Santorini concept art

Opening in "summer 2026", this will be a beach club that is only available to guests sailing on Royal Caribbean or Celebrity ships. Local Greek residents will also be able to purchase club entry, based on availability.

Unlike Perfect Day at CocoCay or Perfect Day Mexico, Royal Beach Clubs have an admission cost to them. Think of it like a shore excursion option owner and operated by the cruise line that is only available to book if you sail with the cruise line.

The cruise line describes the new beach club as being an idyllic spot to enjoy a day visit, "Royal Beach Club Santorini will welcome vacationers from Royal Caribbean and Celebrity Cruises and combine the breathtaking volcanic beaches of this iconic Greek island with the company's signature experiences alongside the vibrant Grecian spirit and culture to create the ultimate Santorini experience."

Odyssey of the Seas anchored in Santorini

Royal Caribbean President and CEO Michael Bayley said in a statement, "Santorini is an incredible destination that our guests love to explore, and with this new beach club, we are able to bring the best of what the island has to offer with the signature service Royal Caribbean is known for."

More details of your visit to the beach club in Greece:

  • Day pass includes:
    • Access to a volcanic black sand beach along the Aegean Sea
    • Complimentary gourmet beachfront dining
    • Umbrellas
    • Loungers
    • Wi-Fi
  • Every excursion includes a scenic ferry tour along Santorini’s coastline, plus stops in the picturesque towns of Oia and Fira.
  • There are no age restrictions, which means kids are allowed in too
Dining area

We don't know yet what the look or design will be of Royal Beach Club Santorini, but the other beach club plans are clear on one thing: it's designed to be the ultimate beach day.

"It's going to be one of the, I would argue, it will be the most amazing beach day in essence," said Jay Schneider, Royal Caribbean's chief product innovation officer, in reference to the first beach club opening in The Bahamas.

Close up of Santorini beach club

Concept art shows a beach area with palapas, sun beds, as well as an elevated bar and lounge area, presumably with a pool within the complex.

Mr. Bayley posted renderings on social media of what the experience could look like.

The renderings show ferries at the end of a dock to bring guests around for the scenic tours.

Rendering of the new beach club

The beach and views of the water are clearly a focus of this beach day.

Seating rendering

Available to book immediately

Beach Club for sale in Cruise Planner

Guests already booked on Greek Isle cruises in 2026 have access to book a day pass.

"The Ultimate Santorini Day" has the beach club listed in a spot check of upcoming cruises on Explorer of the Seas.

For the October 3, 2026 sailing, a day pass is listed at $284.00 per adult, or $199 per child. However, there's currently a 30% off sale running that brings those prices down to $197 and $138, respectively.

Where will the beach club be located?

Santorini

Royal Caribbean Group has not yet disclosed where it's located, but the teaser image seems to be of an actual location rather than a computer rendered spot.

In searching the Internet, the Theros Wave Bar looks very similar.

Theros Beach Bar

Theros Beach Bar

Royal Beach Club

Royal Beach Club press material

Located in Eros Beach, Vlychada-Santorini, it's 15 minutes away from Fira. 

Theros Beach Bar

The volcanic rocks in the background are quite striking, and this could be the property acquired.  Royal Caribbean did something similar when it acquired Playa Mia as its site for Royal Beach Club Cozumel.

Plus, the listing in the Cruise Planner clearly states it's at "the luxurious Theros Beach Club."

8 private destinations by 2028

Pool rendering at Royal Beach Club

The new beach club in Greece is part of Royal Caribbean Group's ambitious plans to open eight land based operations by 2028.

The first Royal Beach Club opens in December in Nassau, Bahamas when Royal Beach Club Paradise Island begins welcoming guests.

Additionally, a second beach club in Cozumel, Mexico, is slated to open sometime in 2026. 

Timeline

That's followed up by Perfect Day Mexico opening in 2027 and a private beach in Lelepa that both should open in 2028.

SIlversea is also planning to open the Southernmost Hotel on Earth The Cormorant at 55 South in Chile in 2026.

CocoCay from the ship

Ever since the opening of Perfect Day at CocoCay, Royal Caribbean has seen a tremendous uptick in guest satisfaction and profitability with a private destination that caters directly to the wants and needs of its guests.

Relying heavily on surveying its guests for feedback, they've worked to deliver the kind of vacation vacationers want.

I've been on nearly 100 cruises. Here are 13 things cool things to pack and 4 I leave at home.

In:
27 Oct 2025
By: 
Matt Hochberg

I can't say I love packing for a cruise, but I do find great joy in discovering something cool to bring with me.

Pool on Vision of the Seas

Over the many years of cruising, I've seen other cruisers bring lots of things onboard the ship. Some stuck with me as really neat ideas that I never considered, and I adopted it into my cruise habit.

Other ideas I've recognized work for specific cruisers, but I think they add value to sharing them too.

Here's my list of cool things to bring on a cruise, plus a few to skip. There are affiliate links in this article to some of the products referenced.  Affiliate links generate a small commission if you buy it, but it costs you nothing extra!

Pop-up laundry hamper

Laundry hamper

One of the best cabin hacks I ever tried was to bring a laundry hamper to keep the dirty laundry organized.

For so many years I just threw all my dirty laundry in a corner somewhere, but a hamper really helps keep it from sprawling all over.

While some cruisers say to just put dirty laundry in the empty suitcase, that's far more effort than I'm willing to commit to.

Plus, the hamper is cheap and can fold down so it can fit in that large mesh part of the inside of the suitcase no one ever uses.

Amazon link

Magnetic night light

When my kids were really young, we had to make using the bathroom as easy as possible, especially at night.

Having a nightlight is great for ensuring you know where to go in a very dark cabin, as well as keeping the boogeyman away.

My kids are older, but a good nightlight is still useful to save the structural integrity of my shins.  It never ceases to amaze me how often I run into the coffee table in the stateroom.

Rather than a traditional plug-in light, I'd recommend getting a re-chargeable light that is magnetic so you can stick it anywhere in your room!

Giant pool hat

Paradise Beach pool

I started bringing a wide brimmed straw hat to keep me from getting sunburned and because it's kind of fun.

I never want to get sunburned, but remembering to re-apply sunscreen isn't as easy as it sounds. Wearing a hat with a very wide brim greatly reduces the chances I'll get burned on my head, neck, or shoulders.

They're a pain to pack, but when I wear it around the pool or beach, I'm always glad I brought it.

Leakproof bottle protector

Bottle shield

One of my favorite money saving tips is to bring your own wine on a cruise, but spend a few bucks to make sure the wine doesn't spill.

You're allowed to bring one bottle of wine per adult in the stateroom on embarkation day (champagne too). Just be sure to pack it in your carry-on luggage and not the luggage you give to the porters.

Will that bottle of wine break in your bag? Probably not. But it's not a risk worth taking.

For a few bucks, you can buy a re-useable wine protector and ensure any leaks don't ruin your clothes.

Bag to bring to the pool or beach

Buccanos

Dear men reading this article: you cannot carry everything you need for the beach in your cargo short pockets.

Having a small, yet practical bag to carry the essentials while going ashore (or to the pool deck) is really useful.

I like this Adidas drawstring bag because it's useful for cruises and at home. I'm all for things I can use in my everyday life, plus a cruise vacation.

Inflatable seat

inflatable-floats-amazon

On a trip to St. John I saw someone with inflatable hammock chairs and thought it was genius.

If you're in the ocean and enjoying a picturesque place, I want to enjoy time in the water.  But wading isn't fun.  

These inflatable chairs can be used to sit, hang on, or drift. And since they're inflatable, they collapse easily too.

Sunrise alarm clock

Sunrise alarm clock

Inside rooms are pitch black when you turn off all the lights, and it makes knowing if it's 3am or 3pm really difficult.

A sunrise alarm clock will slowly illuminate the cabin to match the outside daylight, so you have that sense if it's morning without fully opening your eyes and checking your phone.

I like this a lot because opening my eyes to check the time makes it more difficult to fall back asleep again.

The sunrise alarm clock has a gradual light, with two alarms and even has noise you can sleep to: birds, running water, white noise, and more.

Desktop thermometer

Digital thermometer

I recently saw in a Facebook group people that bring a digital thermometer and I couldn't understand why until they explained it.

Royal Caribbean's cabin thermostats, especially on old ships, have no indication what temperature you're setting it to.  Nor do you know what the temperature is in your cabin.

Having a digital thermostat means you can better fine tune the room temperature to what you like having normally at home.

Lanyard

Lanyards

Cruise lanyards are a really smart way to keep your Seapass card handy.

There's a reason so many people that cruise a lot rely on lanyards: it's easier than digging in a pocket to find your Seapass card and less likely to accidently leave it behind.

They're re-usable and seem to last forever. Try a retractable, detachable lanyard to make it easy to use it in the casino or when ordering a drink.

Luggage tag holders

Luggage holders

Probably the first thing I ever bought specifically for a cruise were luggage tag holders and they're still so good.

Royal Caribbean provides printable luggage tags, but they can so easily rip off.  

A plastic holder ensures they don't go anywhere and reduces the risk of your luggage going lost because they aren't sure where it's supposed to go.

It's another cheap item to pick up and they last a few years before needing to be replaced.

Magnetic hooks

Magnetic hooks can hang up hats, bags, and more

Can I really do a packing article without talking about how useful magnetic hooks are?

I know magnetic hooks are probably the most cliched packing tip, but truly they make a difference.

You want to get heavy duty magnetic hooks so you can stick them on any of your walls and keep all your junk off the couch, floor, and bed.  Plus, it frees up space in drawers.

They're great for bathing suits, hats, jackets, and more

Hammock

Hammock

I haven't actually done this one yet, but I had to include it in a list of cool things to bring because I've been jealous of everyone that has.

If you have a balcony cabin with the right set up, it's possible to have a hammock set up.

The hammock costs $20 and the person that did it says it took him just a couple minutes to set-up.  Ideally, you'll be booked in a bigger balcony cabin and have access to beams where you can attach it.  

It may not be possible on all balcony cabins, so this might be a hack to try after you go back on the same ship.

Fuzzy blanket

blanket

I asked my wife what's something she loves to bring on a cruise that isn't typical, and she said a fuzzy blanket.

Just like at home, having a comfortable blanket is great for lounging.  You could use it on the bed, couch, or even on your balcony.

Or bring it off the ship if you're cruising in the winter and have an activity on the water.

I'd recommend getting a travel blanket so it's a bit more compact.

Your own pillow

Kids nook bed

No matter which ship or cabin category you pick, your own pillow is always going to be better than what's there.

I don't hate the pillows on a ship, but I rarely ever find one that I love as much as my own pillow.

Insulated water bottle

Water flask

A trend in cruising today is more people bringing a water bottle with them and it makes sense now that I understand it better.

There are water stations around your ship that cost nothing to use.

Royal Caribbean provides plastic cups for water, but they're small and certainly not insulated. Bringing your own bottle means you can have much more water available without making return trips to the dispenser.  Plus, it stays colder longer.

I'd recommend Stanley Cups, Yeti Cups, or Hydroflask.

I never pack a few things because they aren't necessary

Towel bin

New cruisers think they need to pack towels, specifically for shore excursions, but the truth is you don't need to bring any with you from home.

Royal Caribbean will let you take its towels off the ship for a shore excursion, and they're certainly good enough for a day at the beach.

You can get towels at the pool deck, although I almost always find them available to borrow at the gangway too.

shoe-organizer

I tried bringing an over the door organizer because it's a very popular travel hack, but the I've never found it nearly as helpful as people claim.

The issue for me is the shoe organizers don't have much capacity in each little holder. Plus, it tends to get caught in the bathroom door when I open and close it.

Some cruisers swear by these shoe organizers as a great cubby system, but I stopped bringing mine.

plastic walkie talkies

I firmly believe walkie talkies are not only unnecessary, they're also annoying to everyone else.

Royal Caribbean offers a free chat feature in its app to use, or you could just get a WiFi package for everyone and use an app or text feature.

I'll also never bring a drone with me on a cruise.

Royal Caribbean allows you to take a drone onboard, but you can't use it on its ships or private island. Theoretically you can fly them in one of the ports of call you visit, but digging up local regulations on where you can and cannot fly it is a bridge too far for me.

Not to mention the drone and all of the accessories take up too much room in my backpack.  I'll just rely on others to fly them and admire their work.

Royal Caribbean, Celebrity change cruise itineraries amid Hurricane Melissa

In:
27 Oct 2025
By: 
Matt Hochberg

Because of Hurricane Melissa, cruise lines are being forced to change Caribbean itineraries.

Icon of the Seas

Hurricane Melissa has quickly become a category 5 hurricane, and it's located about 130 miles south-southwest of Kingston, Jamaica. It's path will likely take it over Jamaica and impact other Caribbean islands.

A storm this powerful in the middle of the Caribbean Sea means cruise ships will stay far away from it, and already a few changes have been posted.

Here's a list of which ships have been diverted away from the storm.

Icon of the Seas will go to the Western Caribbean instead

Icon of the Sea leaving port of Miami

One of the biggest cruise ships in the world will swap a planned Eastern Caribbean voyage for one that goes to Mexico and Honduras instead.

Guests booked on Icon of the Seas received an email informing them of the change, "Our Captain, along with our Chief Meteorologist, Craig Setzer, has been tracking Tropical Storm Melissa that is expected to move through the area of our sailing."

"To safely avoid the impacts of the developing storm, we have decided to switch our itinerary to the Western Caribbean instead of the Eastern Caribbean for this sailing."

Itinerary change for Icon of the Seas

Icon of the Seas was scheduled to visit St. Maarten on Tuesday, however, the ship will now head to Cozumel on Monday from 7am to 6pm and then Roatan, Honduras on Tuesday from 9:00am to 6:30pm.

An additional sea day will be added to the voyage on Wednesday.

Icon of the Seas in CocoCay

Plans remain for Icon to visit Perfect Day at CocoCay on Friday, before returning to Miami on Saturday.

Any pre-paid shore excursions made through Royal Caribbean will be automatically refunded in the form of onboard credit. Any remaining unused refundable amounts at the end of the sailing will be reimbursed to your credit card on file.

Odyssey of the Seas is taking a new route to avoid the hurricane

Odyssey of the Seas in Santorini

Even though Odyssey of the Seas is in Europe, her transatlantic transit is changing to avoid Melissa.

Odyssey of the Seas departed for a 14-night transatlantic cruise departing from Rome (Civitavecchia), Italy, on October 22, 2025.

The ship will skip a visit to the Azores on October 30 and will instead go to Santa Cruz, Tenerife on October 29th.

This change will allow Odyssey to cross in the South Atlantic and avoid both Hurricane Melissa and another low pressure system.

Freedom of the Seas avoided Melissa before it became a major hurricane

Freedom of the Seas

Freedom of the Seas just finished a sailing that began on October 23, but it changed plans before Melissa reached major strength.

The October 23rd sailing replaced a visit to Grand Turk in Turks and Caicos, and instead went to Puerto Plata, Dominican Republic.

Vision of the Seas is skipping a visit to Nova Scotia

Vision of the Seas docked

"Unfavorable weather conditions" has caused Royal Caribbean to change a visit to one port in Canada for Vision of the Seas.

It's unclear if this change is related at all to Hurricane Melissa, but a visit to Sydney, Nova Scotia on Monday is now being changed.

Vision will go to Halifax a day early in order to stay there overnight.

"Kindly note, this is an evolving situation, and we will continue to evaluate the weather which may impact our schedule departure from Halifax," a letter to passengers onboard read.

"Please know, being onboard is one of the safest places because our ship can quickly move out of the way of any inclement weather."

Vision of the Seas is due back in Baltimore on Saturday.

Celebrity Beyond is also changing to the Western Caribbean

Celebrity Beyond

Just like Icon, Celebrity Beyond will swap out itineraries to avoid the bad weather.

An email to guests booked on the sailing read, "To safely avoid the impacts from the storm, we have decided to switch our itinerary to the Western Caribbean instead of the Eastern Caribbean for this sailing."

Instead of going to the Dominican Republic, St. Thomas, and St. Kitts, Beyond will visit Costa Maya, Mexico; Belize City, Belize; and Roatán, Honduras. 

Hurricane Melissa is tracking over Jamaica, Cuba and Bahamas

5 day forecast for Hurricane Melissa

Weather experts believe Melissa will make landfall over Jamaica, and then take it on a track across eastern Cuba before heading out to sea.

While the storm is not expected to impact the east coast of the United States, it's going to be a menace for anything else in its path.

It has maximum sustained winds of 160 mph and was moving at a slow 3 mph.

Royal Caribbean meteorologist is watching for "wobbles"

Hurricane Melissa's path

Royal Caribbean employs its own meteorologist, Craig Setzer, and he posted an update on Monday about what he's looking at for the path of the hurricane.

Mr. Setzer is analyzing the storm's movements to know how much of an impact it will have on Jamaica, "we are looking at tens of miles which will make a big difference for folks in Jamaica. Now is the time tiny storm movements & wobbles make a big difference.  Now is the time we get myopic with the storm."

After passing Jamaica, he expects it to continue a move north, "Hurricane Melissa continues to creep to the west this morning, but all models agree that motion will soon stop, and northward motion will begin."

"That west position and the eventual northward heading of Melissa will help determine where the core of the hurricane strikes but we may not know that until later today or tonight.:

Unfortunately, it does not look like much weakening will occur before landfall.  Watching closely."

Royal Caribbean News Round-up: October 26, 2025

In:
26 Oct 2025
By: 
Matt Hochberg

Happy (almost) Halloween! I don't have any bad Halloween themed puns to include here, just the latest Royal Caribbean news to catch up on before you hit up the neighborhood for candy.

Two teens were caught on video climbing on their balcony's railing while at sea.

Teen-Balcony-Climb-1

The scary incident appeared to not result in anyone being hurt, but the reckless behavior appalled many because of what could have happened.

Many cruisers called for the kids and their parents to be banned from cruising.

Royal Caribbean News

New Video: 15 Dollar Store Cruise Cabin Hacks

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — 15 Dollar Store Cruise Cabin Hacks — and don’t forget to subscribe here.

4 cleanest Royal Caribbean ships, according to the CDC

Adventure of the Seas

In reviewing all of the cruise ship inspections by the Centers for Disease Control and Prevention (CDC), four ships received perfect scores.

Inspections ensure cruise ships are not only adhering to regulations, but also doing their utmost to prevent the spread of any pathogens.

All of Royal Caribbean's ships passed inspection, but a few received a 100 on their score too.

Comparing Virgin Voyages' adults-only cruise to Royal Caribbean

Royal-vs-Virgin-Hero

What's it like to go on an adults-only cruise after cruising Royal Caribbean?

Elizabeth highlights how Virgin crafts its adult-centric vibe onboard and how that contrasts with Royal's broader appeal.

It's an opportunity for anyone weighing which cruise style might suit their vacation mood best.

My 8 favorite things to do on Star of the Seas

Category 6 Waterpark on Star of the Seas

Of all the many things you can do on Star of the Seas, Matt shared his list of the top eight.

Part of the appeal of sailing on an Icon Class ship is how much you can experience, but a few standout as must-dos.

In fact, Matt revisited most of the activities on his list because they were that good.

I Paid $11,600 For A Suite On Oasis of the Seas

Michael in a suite

Michael paid over $11,000 for one of the biggest suites on Oasis of the Seas.

Part of the justification for this room was to celebrate him reaching Pinnacle Club status within the Crown and Anchor Society.

Splurging for a suite means enjoy some of the best benefits, including the services of the Royal Genie.

Royal Caribbean Blog Podcast

Podcast episode 580

The 580th episode of the Royal Caribbean Blog Podcast is now available at all our links.

Matt is about to take this 100th cruise with Royal Caribbean, so what's the most important thing he's learned after taking all of those cruises?

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

Royal Caribbean is building 3 mega cruise ships at the same time

In:
25 Oct 2025
By: 
Matt Hochberg

Three cruise ships are in various stages of construction at the same time for Royal Caribbean that will easily be among the biggest in the world when they debut.

Left, Legend of the Seas. Center, Icon 4. Right, Oasis class ship

The fact there are three different ships being worked on at the same time is quite an achievement, as usually there there is only one or two being worked on at a time.

Having this many new ships being worked on at one time is clearly a sign Royal Caribbean sees robust growth and opportunity in its future.

Here's a look at the new ships coming soon, and why 3 might just be the start.

Legend of the Seas

Legend of the Seas rendering

Coming in summer 2026, Legend of the Seas will be the third Icon Class ship.

Borrowing a name from a former Royal Caribbean ship that was sold off years ago, Legend is geared to continue the commercial success of the first two Icon Class ships.

Ever since Icon of the Seas debuted, it's gotten a lot of attention because of how different and fun the new ship is. 

Legend will rely heavily on what you find on Icon or Star, but there are a few key differences.

Pink trees

First, there are dining changes that will stand out on Legend. Royal Railway Legend Station is an immersive train car restaurant that makes you feel like you're actually on a train traveling the world.

Royal Railway will feature 5 courses as you "travel" along the Silk Routes, inspired by the travels of Marco Polo.

Supper Club concept art

While Icon and Star of the Seas have supper clubs too, the one on Legend will be themed to the golden age of Hollywood.

The Hollywoodland Supper Club is a formal dinner where you must dress up, and it offers live jazz music, along with a multi-course meal paired with cocktails.

AquaDome Market on Star of the Seas

The ship's food hall, AquaDome Market, is getting overhauled.

There will be all new food stands, along with a brand-new juice and smoothie bar serving freshly squeezed refreshments.

Charlie and Chocolate factory logo

Another difference for Legend will be its shows, as all of the shows will be new to the ship.

Roald Dahl's "Charlie and the Chocolate Factory" will be performed onboard, and it's the Broadway musical version.  The best part is it's included in your cruise fare!

There will of course be new shows in the AquaTheater and Absolute Zero skating rink.

Two story casino

Royal Caribbean also shared Legend will have a two deck casino, which is a first for any ship within the brand.

Doubling the casino size is a reflection of how popular gambling has become onboard ships, and offering more space provides additional gaming space as well as (hopefully) more dedicated non-smoking areas.

Legend of the Seas

One other big change for Legend will be it wont start cruising in the United States first.

Legend will spend her summer in Europe, with cruises sailing from July through November around the Mediterranean.

This is a notable change, as it's the first opportunity for Europeans to have a convenient way to try an Icon Class ship.

In November, Legend shifts to Fort Lauderdale to offer cruises around the Caribbean for the winter months.

Legend of the Seas will offer 6-night Western Caribbean and 8-night Southern Caribbean cruises from Port Everglades through at least April 2027.

Icon 4

Legend and Icon 4 under construction

In September 2025, construction began for its unnamed fourth Icon Class ship.

Royal Caribbean doesn't usually talk about new ships before they have a name. Even then, they wait for other ships coming out first to get all the attention before shifting focus and revealing information about other ships in the queue.

If we look back at the Oasis Class as guidance, I think it's fair to say we can expect Icon 4 to continue the tradition of introducing a couple of things only available on that ship, a few enhancements to other areas, and otherwise continuing to offer what works well from the ships that came before it.

Icon of the Seas aerial

The first thing we can expect to learn about Icon 4 would be its name.

Royal Caribbean has stuck to a theme among the Icon Class ship names that evoke and match a certain expectation.

"Icon class as a name really sets a really high bar," said Kara Wallace, Royal Caribbean's chief marketing officer, earlier this year when talking about ship names. "It's the pinnacle. It's the peak of vacations."

She said it's that rationale as to why they picked Legend of the Seas as its name.

Oasis 7

We've known about Royal Caribbean's plans to build a seventh Oasis Class ship since February 2024, but construction has finally begun on it earlier this week.

Similar to Icon 4, we know nothing about what the cruise line has planned for it.

Suffice to say, I think we can expect new shows and a dining change or two at the very least for Oasis 7.

It's easy to assume this ship will be a copy of Utopia of the Seas or Wonder of the Seas, but the Product Development team spends months looking at ways to differentiate its new ships.

More on the horizon?

Star of the Seas under construction

Three ships being built at once is incredible, but more could be lined up.

Royal Caribbean has options in place to build a sixth and seventh Icon Class ship

This means if they decided to place an order for these ships, there will be a slot at the shipyard reserved.

Icon of the Seas construction aerial photo from September 2022

Plus, they've hinted a new ship class is on the horizon to be built at the Meyer Turku shipyard in Finland.

In September 2025, a press release said Royal Caribbean Group is working on, "a new, game-changing class of ship beyond Icon."

That could be the often hinted at Discovery Class ships, or something else entirely.

I sailed on Royal Caribbean's newest giant cruise ship. These were my 8 favorite amenities.

In:
24 Oct 2025
By: 
Matt Hochberg

Royal Caribbean's newest cruise ship, Star of the Seas, is poised as the best family vacation out there, and there's plenty to see and do while onboard.

Category 6 Waterpark on Star of the Seas

The 1,198-foot-long, 250,800 gross-ton floating resort offers just about everything you'd want or need over the course of a week-long sailing. There are over 40 restaurants and bars, and each has its own draw to as to why you'd want to go there.

I spent 10 nights on Star and I was determined to try out as much of the ship as I could.

Here's a list of my eight favorite things onboard Star of the Seas, including six water slides and even a family pet.

Back to the Future: The Musical

Cast of Back to the Future

When Royal Caribbean announced it was bringing a hit Broadway musical to Star of the Seas and it would be based on one of my favorite movies of all time, it instantly became a must-see.

I probably don't need to recap what Back to the Future is about, so instead I'll simply say it's even better than I expected.

Delorean

The familiar story is established with some incredible set pieces that bring the story to life, including the Delorean time machine.

The best part? There's no cost to see the musical! Royal Caribbean includes it in your cruise fare. You just need to make sure to pre-book reservations in the Royal Caribbean app in the weeks before the cruise begins.

The 6 water slides

Water slides

Cruise ships have had water slides for years, but Star of the Seas has an entire water park.

Category 6 water park is purposefully called a water park because the cruise line believes it's worthy of that title.

Thrill Island entrance

Located on the back of the ship, you'll find six slides to choose from:

  • Frightening Bolt 46-foot-tall drop slide
  • Two Storm Chasers mat-racing slides
  • Hurricane Hunter raft slide
  • Storm Surge family raft slides
  • Pressure Drop one-person, freefall-style body slide
water slides

There's no cost to use the water slides, and they do not disappoint. I prefer the raft slides over the body slides, but I think most people will give them all a go.

The one slide I'm too scared of is the drop slide.  I tried one drop slide once, and that was enough for me.

Torque

Torque

In addition to Back to the Future, there are two other venues offering stage shows and my favorite is the one in the Aquatheater.

Torque is a high energy acrobatic performance involving high dives.  Trust me when I say it's worth your time to see it, because I think your jaw will be wide open a few times seeing the stunts here.

Royal Caribbean's Aquatheater shows have always been a hit, but each new shows seems to push the limits set by the last one.

Torque

Oh, and did I mention there motorcycles in this show? It's seriously fun.

The swim-up bar

Swim and Tonic on Star of the Seas

There are a few different pools you can try on Star, but the Swim & Tonic bar is my favorite.

A swim-up bar is undeniably fun. It's why Royal Caribbean is putting them across all of its new private destinations.

There's a different vibe when you're in a pool with a bar instead of any other pool.  Plus, the bar provides shade and somewhere to sit! Those two things are vastly underrated in a pool.

Swim and Tonic Sign

The Swim & Tonic is now an adults-only area, which I really don't mind.  While I have kids, I think it works better as kid-free than when it was open to everyone.

Plus, there's a special drink menu here to try (and the menu itself is designed to float in the pool).

The best sing-a-long bar

Dueling Pianos on Star of the Seas

My favorite spot every evening is Dueling Pianos, because the energy and humor is infectious.

The idea simple, but it works. Two pianists take song requests from the audience and play off of each other. It's less about the actual songs, and more about how each of the talented performers makes it fun.

They could bring someone up to dance/twerk to it, or start a conga line, or even beg the audience for $1 to not have to play it.

Clearly I'm not the only one that loves Dueling Pianos because it's packed every night. In fact, if you don't arrive at least 30 minutes before the show starts, good luck getting a seat!

The formal dinner experience

Piano dessert

Royal Caribbean outdid itself with the Lincoln Park Supper Club, which is one of the best date night experiences I could imagine.

Based on famous lounges and restaurants in Chicago during the 1930s and 1940s, you're set for an incredible couple of hours of entertainment, cocktails, and food.

This is a six-course meal that features a live jazz band, and each course is paired with a full cocktail.

Inside the supper club

I thought Royal Caribbean's first supper club experience set a high bar, but I think I liked Lincoln Park even more.

It's pricey, but if you want to celebrate a special occasion (birthday, anniversary, honeymoon), this is probably the best idea yet for it.

The hidden gem food hall

Aquadome Market

Skip the buffet, and head straight to Aquadome Market for lunch, dinner, or even a quick bite.

This food hall offers five different cuisines, and I really struggled which one to try first.

  • Feta (Mediterranean)
  • Creme de la Crepe (crepes)
  • Mai Thai (Thai)
  • Pig Out BBQ (Barbecue)
  • La Cocinita (South American)
BBQ sandwich

From falafel, to crepes, to brisket, there's a lot to love here. Not only is it included in your cruise fare, but it's open late too!  Usually you can stop by Aquadome Market until at least 11pm or midnight.

Instead of a late night slice of pizza, I think a schwarma run is the right move.

Meeting Sailor

Sailor

While food, water slides, and shows are all wonderful, I dare you not to fall in love with the ship's dog.

There's a golden retriever that lives onboard Star of the Seas, and her name is Sailor.

She is just about the cutest dog ever, and you can meet her and pet her during your sailing.  She's not around all the time, but each day she pops up in different spots to meet passengers.

Petting Sailor

It's such a simple idea, but having a dog on the ship is all but guaranteed to put a smile on your face when you see her.

These were the 4 cleanest Royal Caribbean cruise ships this year, according to the CDC

In:
24 Oct 2025
By: 
Elizabeth Wright

Cruise ships are regularly inspected by the Centers for Disease Control and Prevention (CDC) to make sure they're offering paying passengers and crew members a healthy and safe environment. And this year, four Royal Caribbean ships earned a perfect score. 

Pool deck

These inspections aren't limited to Royal Caribbean, either. All cruise lines, ranging from Carnival to MSC, Norwegian, Virgin, Celebrity, and more, are subject to the CDC's Vessel Sanitation Program (VSP) inspections. 

The purpose of the random evaluations is to ensure that the cruise lines are meeting the expected standards of cleanliness and to mitigate the chances of illness spreading on board. They focus on everything from food preparation to basic safety and disease prevention protocols. 

Whenever a ship is inspected by the VSP, it's given a rating on a scale of 0-100. Anything 86 or above is considered satisfactory, while anything below 85 is deemed unsatisfactory. The best, of course, is a perfect 100, which reflects the crew members' exemplary standards and meticulous attention to detail.

As the year begins to wind down, the CDC has revealed that 20 ships, including four Royal Caribbean vessels, received perfect scores. Comparatively, five Royal Caribbean ships earned perfect scores in 2024. 

These were the cleanest Royal Caribbean cruise ships in 2025:

CDC headquarters
  • Adventure of the Seas (inspected on June 3, 2025)
  • Icon of the Seas (inspected on June 4, 2025)
  • Ovation of the Seas (inspected on July 1, 2025)
  • Utopia of the Seas (inspected on July 21, 2025)

Other honorable mentions

Symphony of the Seas

Last year, the lowest-scoring Royal Caribbean ship was Adventure of the Seas, receiving an 89 out of 100. Thankfully, while no Royal vessels had failing scores this year, one was just barely above the unsatisfactory threshold.

When inspected on February 9, 2025, Symphony of the Seas scored a shocking 86 out of 100. The then-6-year-old Oasis Class ship was just one point from failing its inspection. 

Afterward, Royal Caribbean implemented over 50 changes to remedy the violations that were found on board, including crew members handling ice with open wounds on their forearms, improper food storage, and failing to properly report children in the youth programs with present gastrointestinal (GI) symptoms.

Read more: After ‘absolutely horrifying’ inspection, Royal Caribbean makes 57 fixes to its cruise ship

Freedom-Docked-Nassau

The changes were beneficial, and when inspected again on July 22, Symphony of the Seas' score increased from an 86 to a 97. 

17 other Royal Caribbean scored above a 90 in 2025, including:

  • Anthem of the Seas, 99 (inspected on May 16, 2025)
  • Brilliance of the Seas, 95 (inspected on February 1, 2025)
  • Enchantment of the Seas, 95 (inspected on June 18, 2025)
  • Freedom of the Seas, 98 (inspected on September 6, 2025)
  • Grandeur of the Seas, 97 (inspected on June 14, 2025)
  • Harmony of the Seas, 98 (inspected on May 18, 2025)
  • Jewel of the Seas, 97 (inspected on April 29, 2025)
  • Liberty of the Seas, 99 (inspected on January 17, 2025)
  • Mariner of the Seas, 93 (inspected on April 14, 2025)
  • Navigator of the Seas, 95 (inspected on June 30, 2025)
  • Oasis of the Seas, 93 (inspected on June 5, 2025)
  • Quantum of the Seas, 98 (inspected on May 19, 2025)
  • Radiance of the Seas, 99 (inspected on July 13, 2025)
  • Rhapsody of the Seas, 99 (inspected on March 30, 2025)
  • Serenade of the Seas, 96 (inspected on June 25, 2025)
  • Vision of the Seas, 95 (inspected on March 13, 2025)
  • Wonder of the Seas, 98 (inspected on September 5, 2025)

The cleanliness of Royal Caribbean's ships is reflected in the low number of GI outbreaks reported in 2025

Cafe Promenade

Although cruise ships are more susceptible to the rapid spread of illnesses, the CDC's VSP inspections and sanitation standards play an important role in minimizing these outbreaks.

While GI cases across the cruise industry are higher than in 2024, which saw a total of 18 outbreaks for the entire year, Royal Caribbean has managed to limit its reported outbreaks.

Comparatively, 2025 has already seen 20 GI outbreaks reported industry-wide. The most recent was onboard Oceania Insignia, with over 11% of passengers falling ill. 

pool deck on Star of the Seas

That said, only 3 Royal Caribbean ships have reported GI outbreaks to the CDC, including Serenade of the Seas, Navigator of the Seas, and Radiance of the Seas. 

Royal Caribbean delays new 2027 seasonal cruise deployment a few weeks

In:
23 Oct 2025
By: 
Matt Hochberg

Royal Caribbean pushed back one of its planned deployments a little later.

Odyssey of the Seas in Curacao

An updated deployment schedule was posted today and it means a longer wait for the Seasonal Caribbean itineraries

The change came right after releasing the 2027 Alaska cruises, as originally scheduled.

Unfortunately, Seasonal Caribbean cruises were pushed back until the week of December 8. Previously, they were supposed to be released sometime during the week of November 17. 

Seasonal Caribbean cruises refer to sailings on ships that aren't stationed in the Caribbean year-round. For example, during the summer, the vessel could offer European cruises before moving to Florida for the winter. 

Updated-Deployment

They did not make any other changes to the scheduled releases of new 7-night & short Caribbean year-round itineraries, or Northeast, California, and Texas cruises. 

Moreover, Royal Caribbean has yet to reveal when it will open new Australia, China, and Singapore cruises from Oct. 2027 to April 2028 for booking. 

The first batch of new 2027-2028 sailings was already released 

watching Dawes glacier from Alaska cruise

On Wednesday, Royal Caribbean opened its 2027 Alaskan cruises for booking, officially kickstarting the fall deployment schedule. 

The grand reveal was exciting, too. Four ships will sail to Alaska in 2027, including two Quantum Class ships. These vessels are the third-largest class in the fleet, and they're barely a decade old. 

European cruises are expected sometime next week, likely Oct. 28, 29, or 30.

Anthem-Docked-Seattle-Alaska-2

However, if you want to book a cruise earlier in the year, you are in luck. Royal Caribbean's early 2027 sailings are already available for booking. 

This means that if you want to start planning a winter or early spring getaway, you can go ahead and secure your spot. 

Two ships will likely be purposefully omitted from the deployment schedule 

Steel cutting for Oasis 7

If you're hoping to book an inaugural cruise on Icon 4 or Oasis 7, the deployment schedule will likely be disappointing. 

Historically, Royal Caribbean doesn't include brand-new ships as part of its regular deployments. Instead, they have their own special releases. 

If, for instance, Icon 4 were to begin its career in Europe (as will Legend of the Seas in 2026), you should not expect it to be part of the European release next week. 

Street in Europe

As of Oct. 2025, we have very few details about the ships. For example, we don't know the names of either vessels or where they will initially sail from. 

That said, construction is underway. Icon 4's keel was laid on Sept. 8, while Oasis 7's steel-cutting ceremony was held on Oct. 23.

What now?

Icon of the Seas in Miami

Waiting for new deployments is frustrating, especially if you're someone who likes to plan in advance. There are, however, some things you can do in the meantime you keep you busy. 

Let your travel agent know what kinds of sailings interest you, your availability, and what cabin category you'd like to book. 

That way, once the new sailings are released, they can secure your spot as soon as possible. This is especially important for cruisers who want a suite, as the number of suites on each ship is limited.

Booking ahead is one of the easiest ways to save money on your Royal Caribbean cruise. Generally speaking, cruise prices are at their lowest when the itineraries are first released. Following the basic principles of supply and demand, they get more expensive as cabins get booked up. 

That said, there are always outliers, and if you notice that your cruise fare has decreased after booking (before final payment), you can call Royal Caribbean (or notify your travel agent, who will call RC on your behalf) to request a price match. 

Royal Caribbean Group hits 3 major cruise milestones, and it proves its chairman's important lesson

In:
23 Oct 2025
By: 
Allie Hubers

Royal Caribbean hit a triple ship construction milestone across two brands in the same day, and it exemplifies the vision its chairman laid out more than 30 years ago.

Richard Fain and the impact today

In Saint-Nazaire, France, Royal Caribbean Group is celebrating three major milestones: the delivery of its newest cruise ship and the steel-cutting ceremonies for two additional vessels.

First, Celebrity Cruises has taken delivery of its latest Edge class ship, Celebrity Xcel. This is the latest Edge Class ship, which has evolved with each new ship.

Xcite render

However, the celebrations don’t stop there. Royal Caribbean Group also announced that Celebrity’s fleet will be growing. The next Edge class ship, named Celebrity Xcite, had steel cutting ceremony today in Saint-Nazaire, France. Xcite will be delivered in 2028.

Steel cutting

A steel-cutting ceremony marks the formal start of construction on a new cruise ship, symbolizing the moment when the first piece of steel is cut in the shipyard. 

Executives from Royal Caribbean Group and Celebrity Cruises were in attendance, including Royal Caribbean Group CEO Jason Liberty and Celebrity Cruises President Laura Hodges Bethge.

Celebrity Xcite will be the sixth Edge series cruise ship to join Celebrity’s fleet.

Steel cutting for Oasis 7

Finally, there was also a steel cutting ceremony that took place in the same shipyard for the unnamed seventh Oasis class cruise ship.

Royal Caribbean’s Oasis class ships have transformed the cruise industry and redefined what's possible on a cruise ship. These are some of the world’s biggest cruise ships with their record-breaking size, groundbreaking design, and unmatched variety of experiences onboard. 

A vision for the future

Richard Fain with model of Sovereign Class ship

These three milestones come during the same week as the launch of Richard Fain’s new book, Delivering the Wow

Although Fain is the chairman and former CEO of Royal Caribbean Group, he’s also the mastermind behind the cruise line’s explosive growth over the last three decades. Fain’s time at Royal Caribbean has shaped the cruise line into a powerhouse focused on bold innovation, architectural ambition, strong culture, and delivering the wow-factor for guests.

The timing of these milestones is a fitting tribute for Royal Caribbean’s visionary leader who shaped Royal Caribbean’s modern era. His influence can be seen across every ship class in Royal Caribbean’s fleet, from the original megaship, Sovereign of the Seas, to the record-breaking Icon class ships. Each class reflects Fain’s future-focused designs and trailblazing initiatives.

In fact, looking at the ships that had milestones, we can see Mr. Fain's important lessons. Oasis 7 is the next in a megaship class that has evolved to continue pushing boundaries, While the Xcel Class ships are next in Celebrity's move to redefine premium travel.

In his book, Fain writes, “What makes a project successful isn’t just the grand design features. It is the way these elements come together to deliver an experience that is cohesive, intentional, and connected to your vision.”

That is certainly true today. With three brand-new vessels across two cruise brands, Fain maintains the belief that when you give people what they want, they’ll return time and again.

Fain and Liberty during the event

That philosophy was at the forefront of Fain’s business strategy for Royal Caribbean, and his leadership helped reshape the cruise industry. As current Royal Caribbean International CEO Michael Bayley recently reflected on LinkedIn:

"Richard Fain… where do you even begin? Brilliant, driven, and almost always right, which could be quite annoying, to be honest. As former CEO and Chairman of the Board of Royal Caribbean Group, Richard dreamed up ideas that sounded completely crazy, and then somehow made them happen. Richard’s bold vision literally transformed the industry.”

Transforming Royal Caribbean over 30 years

During his time as Royal Caribbean Group’s CEO, Fain propelled the cruise line from a small fleet of vessels to a world-leading cruise brand. As one of the most successful cruise lines in the industry, Fain shared many of his honest thoughts and transformative experiences in his new book.

In Delivering the WOW, Fain explains, “When the goal is to build something truly iconic, the real breakthrough often comes not from doing more, but from doing it differently.”

Fain illustrates this business strategy while discussing The Pearl on Royal Caribbean’s Icon class ships. The engineering marvel is not only structurally necessary for the vessel, but also aesthetically pleasing aboard the world's largest cruise ships.

“By making the Pearl support the structure, we had a double win — a clever, aesthetically pleasing solution to a complex technical challenge. I particularly liked the fact that it feels natural in the space; not something added but something that feels like it was always meant to be,” writes Fain.

In conclusion, Fain shares, “The Pearl wasn’t just a structure solution; it was a symbol of what’s possible when you refuse to settle.”

Success continues to breed more success

Whether it’s stepping aboard Oasis of the Seas for the first time or unveiling a more intimate, immersive theater on Celebrity Apex, Fain explains how these awe-inspiring moments have been key to Royal Caribbean’s continued success.

In his book, the former CEO states, “Success in one effort often leads to a cascade of further successes. Alignment and continuous improvement often chain successes one to the next.”

For example, Fain recalls the jaw-dropping moment that crew members boarded Oasis of the Seas for the first time. Because almost every crew member had already worked on other Royal Caribbean ships, the employees recognized the immediate difference with the Oasis class ships.

“You could see that each one stood a little taller. I have no doubt that pride they felt from contributing to such an innovative ship was infectious and strengthened our position as the employer of choice," shared Fain. 

The former CEO also writes about how the redesigned theatre on Celebrity Apex transformed onboard entertainment and drew top creative talent. Instead of replicating a traditional cruise theatre, designers built a flexible, high-tech space with a 270-degree wraparound LED screen and motion-controlled stage.

Apex

The redesigned theatre felt more like Broadway at sea than a typical production venue on a cruise ship. Fain notes that this innovation didn’t just wow guests, but it also attracted world-class performers and directors eager to work in a space built for creativity. Once again, this was proof of his belief that when you give people what they want, extraordinary results will continue to follow.

Fain wasn’t afraid to take risks and dare to be different

Celebrity-Beyond-3

Fain often believed success meant resisting the urge to copy yesterday’s achievements and instead listening to what guests wanted next.

That principle guided ships like Celebrity Edge, which broke from the traditional cruise ship design with its outward-facing architecture and the now-iconic Magic Carpet. This cantilevered platform serves as a lounge, a bar, or a tender platform suspended above the sea.

In his book, Fain recalled that designers first dismissed the Magic Carpet as impractical. But pushing the idea from a 90-ton lift to a 300-ton floating venue became, as he put it, “critical to build an exceptional ship.”

Celebrity-Apex-Magic-Carpet-Europe

Now, the Magic Carpet is one of the most recognizable features on Celebrity’s Edge class ships. The bold orange color makes the Magic Carpet one of the most distinguishing elements on any cruise ship.

Similarly, this risk-raking also drove innovations like the AquaDome on Icon of the Seas, which was born from a napkin sketch when computer models wouldn’t pinpoint their vision. The result was an incredible, glass-enclosed entertainment space unlike anything on a cruise ship. The venue is a theatre at night and observatory by day, with a centerpiece that redefined what a cruise ship could feel like.

Fain writes, “Icon of the Seas has received widespread acclaim. But to me, Icon represents more than that. To me, she represents the latest and most dramatic stage of Royal Caribbeans transition from a cruise company to a vacation company.”

AquaDome show on Star of the Seas

“And Wall Street sees it the same way; the market value of Royal Caribbean is now larger than any airline, hotel chain, or tour operator in America. And more than all the other cruise lines combined,” he continues.

In the end, Fain explains how this “vividly demonstrates the value of defining an ambitious goal and having a culture that pursues it relentlessly.”

The cruise line’s focus on culture has been a catalyst for its long-term success

Bar crew members

In Delivering the WOW, Fain continuously emphasizes the importance of culture being the company’s greatest competitive advantage. 

Throughout the book, Fain discusses how Royal Caribbean’s wow-factors have been the direct result of having a standout culture. According to the former CEO, guests have been repeatedly delighted beyond what they thought was possible when the culture facilitates alignment around a unifying mission.

Fain highlights the debut of the rock-climbing wall on Voyager of the Seas as a defining example of Royal Caribbean’s culture of innovation. A younger group of employees were tasked to ideate what should be incorporated behind the ship’s funnel. Along with a few ideas, the team members pitched an idea to incorporate a rock-climbing wall. 

Rock-climbing was rising in popularity, and the team imagined it would be a perfect fit. And while Fain originally didn’t love the idea, the company eventually agreed to the concept.

Now, Royal Caribbean has incorporated a rock climbing wall on every new ship since Voyager of the Seas was built in 1999. And while Fain says that only 10% of guests actually use the rock climbing wall, it represents Royal Caribbean’s continued commitment to innovation. In this way, Fain's leadership encouraged employees to experiment, collaborate, and innovate without boundaries. 

“We try to hide exceptional people capable of excellence; people who have the confidence to act on their own but not arrogance to believe that only they know what works best. The company needs a diversity of voices, each with a willingness at times to step outside their formal roles or institutional silos and challenge conventional wisdom.”

With over 10,000 employees, Fain said in a recent Bloomberg interview, “It hasn’t been a real challenge to hire them. The whole book is about our culture. And our culture has made it possible to attract the best and brightest. We’ve had no difficulty attracting the people we need.”

There’s something for everyone on a Royal Caribbean cruise

Utopia

Fain’s innovative leadership extended beyond Royal Caribbean Group’s cruise ships. For example, when Fain described developing Perfect Day at CocoCay, he wrote of dividing the island into thrill and chill zones. He explained, “Those who wanted excitement could go to the thrill side; those who wanted quiet relaxation could go to the chill side.”

The lesson Fain learned is that innovation isn’t about pleasing one market segment, but instead recognizing the diverse desires within your audience.

The idea that variety is value has become one of the most important lessons in Royal Caribbean’s history. In fact, this idea transformed cruising from a niche market into a mainstream vacation choice.

Fain reflected on this transformation, saying, “This industry has grown by leaps and bounds. Cruising used to be a niche operation. Cruising has become a mainstream part of vacationing. And as a result, we’ve gone from being at the edge of vacation to being one of the most valuable companies in the vacation business.”

“And it’s because cruising offers such an amazing value and such an amazing time for our guests.”

Fain went on to explain how Royal Caribbean’s success came from widening the definition of who a cruise could serve. Fain explains, “[We] offered a product that appealed to everyone. We went from a product that appealed to a small part of the total vacation market, mostly older people or retired people."

“And now we have something for everyone. We have large ships, small ships, The ships are spectacular. It’s really delivering the wow. We deliver the wow to our guests, and they love it. And the result is that people just come back from a cruise vacation don’t just rave about it. They’re obnoxious about it. They love it!” continues Fain.

In this way, today’s triple milestone is a reflection of everything Richard Fain built during his decades at Royal Caribbean Group. Under his leadership, the company transformed from a traditional cruise line into an innovation powerhouse, redefining what was possible at sea.