Southampton, England booming with cruise business

In:
22 Jun 2010

Southampton, England is called the cruise capital of the United Kingdom and for good reason.  The BBC is reporting that business here is booming with lots of cruise ships calling the port home as well as making stops here.  Royal Caribbean is no different, having Independence of the Seas and Vision of the Seas call this port home.  With steady business from Royal Caribbean and other cruise lines, the people of Southampton are reaping the benefits of having so many cruisers come through their city.

"Every cruise ship brings in the average of £1.2m per ship, so you're talking in terms of £350m benefit to the local economy."

It's no secret that Royal Caribbean has been favoring sending their ships from North America to Europe to help quench the demand for cruises that many Europeans have been seeking.  This seems to be just one of many popular ports in Europe that is benefiting from an upswing in Europeans' desire to go on a cruise vacation.

Guest saved by defibrillator on Oasis of the Seas

In:
22 Jun 2010

According to the ZOLL Medical Corporation, a guest aboard Oasis of the Seas was saved with the help of a ZOLL AED Plus. It was the first time the unit was used aboard the 6,200-passenger mega-ship, the largest passenger liner in the world.  Back on March 27, a guest collapsed in the buffet line and another guest, familiar with CPR, asked for a defibrillator. A crew member brought the defibrillator, the guest used it to shock the man which revived the man, who was later brought to a local hospital for further treatment.

"The value Royal Caribbean places on passenger safety is commendable. By strategically placing AEDs throughout their entire fleet, Royal Caribbean realizes the value these life-saving devices can play in improving outcomes from sudden cardiac arrest when every second counts," said Jonathan A. Rennert, President of ZOLL.

These defibrillator units can be found on all 27 ships of the Royal Caribbean fleet with ten alone on Oasis of the Seas.

Royal Caribbean largest reason for increase in tourism in Bahamas

In:
21 Jun 2010

The Ministry of Tourism in the Bahamas released new tourism statistics for the country that first quarter numbers for 2010 are "a new Dawn of Hope" for a country that has been hit hard by the global recession.  Cruise arrivals for Nassau/Paradise Island and Grand Bahama as first ports of call up by 22.9 per cent and 41.8 per cent for the three months of 2010 and the largest reason? Royal Caribbean's Oasis of the Seas and Freedom of the Seas.

Assessing the reasons behind the increase in cruise passenger arrivals, the Ministry of Tourism said: "Most of the increase by first port of entry to the Bahamas overall came from Royal Caribbean International's Oasis of the Seas. Royal Caribbean's Freedom of the Seas helped to push the increase in cruise arrivals even higher. With the introduction of the Oasis of the Seas and the Freedom of the Seas to the Bahamas itinerary, it increased the number of passengers brought in by Royal Caribbean by 68.3 per cent.

Royal Caribbean organizes day to promote sports for disabled athletes

In:
21 Jun 2010

On a recent cruise aboard Voyager of the Seas, Royal Caribbean used the ship as a showcase to educate the public about the virtues of sports that people with physical disabilities can participate in.  The special day, organized in conjunction with the UESC Foundation, was called "Everyone can" and held in Barcelona, Spain last Sunday.  A total of one hundred people enjoyed meeting with the athletes as well as participate in some pickup games.  The goal of this is to boost Royal Caribbean's integration and awareness to smaller physical disability using sport as a vehicle.

"Royal Caribbean is committed to both the environment and the community and is a reflection of this initiative," said Bethlehem Wangüemert, CEO of Royal Caribbean in Spain. "This time, our company has shown its concern for the company to disclose to the great work UESC Foundation is carrying out in the field of social integration of disabled people through sport and what better way to do it aboard the Voyager of the Seas, a ship that, like the rest of our fleet is 100% accessible for disabled people.. "

Maine town to cruises: slow down

In:
21 Jun 2010

Most ports of call welcome cruise ships and their many cruisers, who bring with them an influx of money to the local economy.  However the town of Rockland, Maine has presented some new guidelines to limit the amount of cruise ships that may come to town in a given year.  This move has infuriated local business owners who want more potential customers to come spend their money there.

The Harbor Management Commission, which presented preliminary guidelines to the council, recommended limiting the number of cruise ships to three megaships, 15 medium ships and 35 small ships annually. The commission also recommended that the city tack on a $600 fee for any cruise ship that needs to restrict public traffic by the parks or public landing.

This move impacts Royal Caribbean directly as the fee per passenger would go from $1 to $6 and Royal Caribbean has already requested that the decision be reconsidered or lowered because Royal Caribbean would have to take the loss as it's too late to pass the fee onto the passengers.  About 33 cruise ships visit Rockland each year.

Interesting story that will evoke different reactions, I'm sure.  To me, it seems like a case of the town wanting to have it's cake and eat it too; it wants the tourists to come and spend their money but they want their town to be pristine and devoid of tourists.   

Mariner of the Seas moving to Europe because of violence

In:
21 Jun 2010

It's no secret that Royal Caribbean has been moving its ships from North America to Europe in large part to seek out the higher demand and bigger profits to be found in Europe.  The Los Angeles Business Journal is reporting that the real reason Mariner of the Seas is sailing to Europe after a short stint in Los Angeles is not to find bigger profits but because of the recent surge of violence in Mexico.

The widely publicized war between the country’s federal government and its powerful drug cartels has led to nearly 30,000 deaths since 2007. And on the West Coast – where 90 percent of cruises depart for the Mexican Riviera and other points south – the number of passengers in the last two years has dwindled by 21 percent.

Royal Caribbean stands by its claim that the move to Europe is just for economic reasons and not because of the violence.

The Royal Caribbean cruise line, for its part, will say only that the decision is an economic one.
“We’re looking to maximize our profits,” said Harrison Liu, a spokesman for the cruise line, owned by Miami-based Royal Caribbean Cruises Ltd. “Both Europe and the Caribbean are hotter tickets than the Mexican Riviera, and there’s a stable market out of Galveston.”
Personally, I don't think the violence in Mexico helps the situation any, but given that so many other ships have left American ports for Europe, it isn't hard to believe that Mariner of the Seas is (pardon the pun) in the same boat.  Royal Caribbean isn't trying to hide the fact that they are chasing larger profits based on the numerous statements from Royal Caribbean in the form of statements to the press as well as blog posts.

Enchantment of the Seas debuts at Baltimore today

In:
18 Jun 2010

Today marks the debut of Enchantment of the Seas from it's new home port of Balitmore, Maryland.  You may recall that Enchantment of the Seas previously called Norfolk, Virginia home until Royal Caribbean decided to move the ship to Baltimore because of higher demand.  Baltimore is situated on the busy I-95 corridor between Boston - New York - Washington and is also close to many major airports.  Enchantment of the Seas will sail a series of five-night Bermuda and nine-night Eastern Caribbean round trip itineraries from Baltimore.

Starting in the fall, Enchantment will sail a series of nine-night cruises to Canada and New England (Enchantment also is sailing a special eight-night roundtrip itinerary to Canada and New England today that will boast extended port time in Halifax and Bar Harbor). The ship also will sail nine-night Bahamas and 12-night Southern Caribbean itineraries starting this coming winter.

Oasis of the Seas to move to Europe?

In:
18 Jun 2010

There's a rumor swirling through the cruise industry right now that Oasis of the Seas may move over to serve European ports sooner rather than later.  Classic Cruises cites a few anonymous rumors they've heard that Oasis of the Seas could be headed for the Mediterranean as several ports are ramping up their facilities to handle larger passenger volumes.  In addition, And Royal Caribbean executives have been reminding Mediterranean port officials that Port Everglades and all the Caribbean ports where Oasis of the Seas pulls into required investments in their infrastructure upgrades.

Given Royal Caribbean's recent track history of moving their larger ships "across the pond", (Mariner of the Seas, Independence of the Seas just to name a few), it isn't out of the question and just recently Cruise Manager Carla Salvado said at the recent MedCruise assembly in Constantza that she would welcome the giant ship.

Royal Caribbean does have a 10-year agreement with Port Everglades that stipulates that the it must move 17 million passenger between 2008 and 2018 for its three brands, Royal Caribbean, Celebrity and Azamara, according to a spokesperson.  Royal Caribbean has also said Oasis and Allure of the Seas will home port in Port Everglades.  Of course, at one point in time Royal Caribbean did also say that its Voyager Class ships would never leave Florida.  

It's likely too early to get worried that Oasis will be leaving soon, but you never know what can happen in just a few short years and given Royal Caribbean's recent love affair with Europe (and it's high cruise demand), you can never count this out as a possibility.

Royal Caribbean revamps its online training

In:
18 Jun 2010

Royal Caribbean announced it is revamping its web based training program known as "Cruising for Excellence Online".  The program is meant to train travel agents that features  bite-sized learning modules, podcasts and games. Michelle Russell, Royal Caribbean’s trade training manager, UK and Ireland, said the aim was to make the online training portal bigger and better. 

Cruising for Excellence Online has seen an unprecedented increase since its launch in 2006, with 16,330 agents registering and using the program”.

Royal Caribbean was the first cruise line to introduce an online based web training program and over 6,000 travel agents have completed the training just last year.  Michelle Russell also announced that Royal Caribbean was going to increase the amount of day tours travel agents receive after research indicated that these tours were effective in helping agents to sell more cruises.

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