JPit Posted January 29 Report Share Posted January 29 Just off a cruise and had a Labadee Day Bed "Excursion". I'm looking for someone who has a future cruise who can screen shot the offering from the website or app. I don't believe I received the offering as stated (things like floats were not provided). Post cruise I no longer can read it. Before I make a stink I would like documentation. Any help is appreciated. Quote Link to comment Share on other sites More sharing options...
jbrinkm Posted January 29 Report Share Posted January 29 Is this it? I don't see anything in my list called Day Bed - but I do have Beach Bed: Quote Link to comment Share on other sites More sharing options...
JPit Posted January 29 Author Report Share Posted January 29 Yes. Beach Bed. TY. It confirms my issue. When we went to check in and gwt the bed they said only 2 people. It's roped off and you need a wrist band. They would not give the 2 others access and I was pissed. It says here up to 4. Carlos A., FionaMG, PPPJJ-GCVAB and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
FionaMG Posted January 29 Report Share Posted January 29 I see the same as @jbrinkm. I also don't see anything called a day bed. JPit 1 Quote Link to comment Share on other sites More sharing options...
jbrinkm Posted January 30 Report Share Posted January 30 20 hours ago, JPit said: Yes. Beach Bed. TY. It confirms my issue. When we went to check in and gwt the bed they said only 2 people. It's roped off and you need a wrist band. They would not give the 2 others access and I was pissed. It says here up to 4. Wow, that's really garbage - I'd be pissed too! That's a lot to spend to not even get what was offered. What did you end up doing? Quote Link to comment Share on other sites More sharing options...
FionaMG Posted January 30 Report Share Posted January 30 20 hours ago, JPit said: Yes. Beach Bed. TY. It confirms my issue. When we went to check in and gwt the bed they said only 2 people. It's roped off and you need a wrist band. They would not give the 2 others access and I was pissed. It says here up to 4. I would be really annoyed about that too. It's not much use to you now, unfortunately, but what I usually do is keep a screenshot of the description of anything I buy in the cruise planner so that I have it for reference in case something goes awry. Maybe you could do that for future trips. Quote Link to comment Share on other sites More sharing options...
jbrinkm Posted January 30 Report Share Posted January 30 4 minutes ago, FionaMG said: I would be really annoyed about that too. It's not much use to you now, unfortunately, but what I usually do is keep a screenshot of the description of anything I buy in the cruise planner so that I have it for reference in case something goes awry. Maybe you could do that for future trips. This is a great cautionary tale - I'm going to do this now as well! FionaMG and TessFromFlorida 2 Quote Link to comment Share on other sites More sharing options...
JPit Posted January 30 Author Report Share Posted January 30 1 hour ago, jbrinkm said: Wow, that's really garbage - I'd be pissed too! That's a lot to spend to not even get what was offered. What did you end up doing? Nothing yet. I got to find the right number to call but I will probably also post it in X. Quote Link to comment Share on other sites More sharing options...
michaelp1446 Posted February 1 Report Share Posted February 1 On 1/29/2024 at 4:25 PM, JPit said: Yes. Beach Bed. TY. It confirms my issue. When we went to check in and gwt the bed they said only 2 people. It's roped off and you need a wrist band. They would not give the 2 others access and I was pissed. It says here up to 4. That's terrible.. The 2 people only are the beach loungers for 2. Blue and white striped with clamshell like tent attached. Quote Link to comment Share on other sites More sharing options...
JPit Posted February 1 Author Report Share Posted February 1 13 minutes ago, michaelp1446 said: That's terrible.. The 2 people only are the beach loungers for 2. Blue and white striped with clamshell like tent attached. I got an answer. They admit it says 4 people but only if you have 4 in your stateroom. Of course I said that it doesn't say that. And they apologized. I also didn't get the free water or the floaters. They are checking with the boat. Which I doubt will yield anything. At best a credit might happen for the future which I don't see using anytime soon. michaelp1446 1 Quote Link to comment Share on other sites More sharing options...
FionaMG Posted February 1 Report Share Posted February 1 1 hour ago, JPit said: I got an answer. They admit it says 4 people but only if you have 4 in your stateroom. Of course I said that it doesn't say that. And they apologized. I also didn't get the free water or the floaters. They are checking with the boat. Which I doubt will yield anything. At best a credit might happen for the future which I don't see using anytime soon. Sounds like a half baked excuse. What possible difference could it make if the other two people are in your stateroom? Keep pressing. PPPJJ-GCVAB and WAAAYTOOO 1 1 Quote Link to comment Share on other sites More sharing options...
recogneyes Posted February 3 Report Share Posted February 3 On 2/1/2024 at 4:43 PM, JPit said: I got an answer. They admit it says 4 people but only if you have 4 in your stateroom. Of course I said that it doesn't say that. And they apologized. I also didn't get the free water or the floaters. They are checking with the boat. Which I doubt will yield anything. At best a credit might happen for the future which I don't see using anytime soon. Oh I would be so annoyed at this too! We've rented the beach beds at various parts of Coco Cay and have always received 4 wristbands (while only being 2 in our cabin & having family join us from another cabin). I understand why they limit to 4 as anyone who has booked these does not want to have 10 people in the bed/loungers beside them. We do have a beach bed booked for Labadee next month and now you've got me considering cancelling it. Thank you for sharing and I absolutely would be pushing for a refund or at the very least a FCC for what you paid for the bed. Quote Link to comment Share on other sites More sharing options...
TexanTwoStep Posted February 4 Report Share Posted February 4 Just so I'm clear (we have one rented for our next cruise in June) -- we have a group of 3 people in the same cabin. Will we get three arm bands? Quote Link to comment Share on other sites More sharing options...
jbrinkm Posted February 4 Report Share Posted February 4 On 2/3/2024 at 10:45 AM, recogneyes said: Thank you for sharing and I absolutely would be pushing for a refund or at the very least a FCC for what you paid for the bed. I think I'd push for a refund of the difference in price between the beach bed and the clamshell loungers since those don't come with any extras. That is essentially what you got, for 2 people only. Quote Link to comment Share on other sites More sharing options...
Butters530 Posted February 11 Report Share Posted February 11 We have one rented at Coco Cay for our upcoming Cruise in June. I hope there aren’t any issues. Quote Link to comment Share on other sites More sharing options...
Kat71cr Posted February 11 Report Share Posted February 11 It will be my first time in Labadee Haiti question is Can anyone recommend the need to rent a Beach Lounger for two or are enough lounge chairs with and umbrella on the 1st come bases? Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted February 13 Report Share Posted February 13 On 2/11/2024 at 5:39 PM, Kat71cr said: It will be my first time in Labadee Haiti question is Can anyone recommend the need to rent a Beach Lounger for two or are enough lounge chairs with and umbrella on the 1st come bases? Absolutely no need to pay for a lounger. There are plenty available on the island. Quote Link to comment Share on other sites More sharing options...
Victoriaps87 Posted April 21 Report Share Posted April 21 On 2/10/2024 at 7:50 PM, Butters530 said: We have one rented at Coco Cay for our upcoming Cruise in June. I hope there aren’t any issues. CocoCay never gives us a problem and always gives us 4 wristbands. Doesn’t matter how many are in your cabin. They can be a little “questioning” on additional guests hanging around your bed at first but eventually leave you alone. Quote Link to comment Share on other sites More sharing options...
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