cobra614 Posted February 9, 2023 Report Share Posted February 9, 2023 I heard nightmares trying to book thru them, just wondering if using a TA is a option. By them I mean Casino Royale, not a TA. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted February 10, 2023 Report Share Posted February 10, 2023 It depends….a TA can help you with some bookings but not others…but just know that many agents are hesitant to do casino bookings these days b/c the agent’s commission sux. It seems like “instant” casino offers (the ones you earn onboard for onboard ship play) are the ones that cannot be booked with an agent but I could be wrong. I recently had 2 such bookings that I moved over to my agent after the fact. I booked these cruises board with NextCruise and asked if I could use an agency and was told “no” but then when I got home I asked again and they casino CSR moved them both…I really don’t know the truth. Ampurp85 1 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted February 10, 2023 Report Share Posted February 10, 2023 As @WAAAYTOOO said the commission sucks for a TA with most casino offers. If it is money off, I will still transfer to my TA but otherwise I think it is much better to keep a comped cruise in my hands. The casino CSR are actually not that bad, I rarely have to hold, and they can be helpful. Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted February 10, 2023 Report Share Posted February 10, 2023 Nightmares are usually weekends when trying update an existing reservation. Otherwise new cruise bookings get picked up within 10 minutes or so. Quote Link to comment Share on other sites More sharing options...
Qeyton Dude Posted February 10, 2023 Report Share Posted February 10, 2023 Interesting story, We moved one that we booked on board with a casino discount late last year, my TA told me it came over to her with a negative commission which she had to fight to get removed. Needless to say, we don't trouble her anymore when the casino is involved. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
cobra614 Posted February 10, 2023 Author Report Share Posted February 10, 2023 14 hours ago, WAAAYTOOO said: It depends….a TA can help you with some bookings but not others…but just know that many agents are hesitant to do casino bookings these days b/c the agent’s commission sux. It seems like “instant” casino offers (the ones you earn onboard for onboard ship play) are the ones that cannot be booked with an agent but I could be wrong. I recently had 2 such bookings that I moved over to my agent after the fact. I booked these cruises board with NextCruise and asked if I could use an agency and was told “no” but then when I got home I asked again and they casino CSR moved them both…I really don’t know the truth. What would of been my second cruise I had a TA book it using the printed offer I earned on my first cruise, but it was canceled due to the pandemic. Thanks for the replies, I'll call Casino Royale first. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
DoomSlayer Posted February 11, 2023 Report Share Posted February 11, 2023 I usually do book these offers with my TA and he is more than willing to help me as a loyal customer to him because he knows I will continue to use him for normal bookings. I do usually upgrade room types, which helps him on the commission side a little too. The other agreement I have with my travel agent is that I am more than willing to answer questions about our personal experiences on board or with excursions -- especially from a viewpoint of limited mobility activities (my wife has RA). WAAAYTOOO and anneglubis 2 Quote Link to comment Share on other sites More sharing options...
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