Noley Posted December 14, 2021 Report Share Posted December 14, 2021 Will concierge contact you prior to boarding to assist with dining reservations and show reservations or do you have to wait til you are onboard? We sail on Sunday (4 days away), but have not received anything from concierge. TIA Quote Link to comment Share on other sites More sharing options...
Neesa Posted December 14, 2021 Report Share Posted December 14, 2021 Yes, they usually do contact you. What ship are you sailing? There may be someone here who has that specific concierge email so you can email them. I always at minimum make my Coastal Kitchen reservations by responding to their introduction email. Sailing on Sunday you may receive it tonight and maybe even tomorrow, it's not to late yet. I have received the email as close to the sailing as 3 days. Don't forget, especially with protocols and capacity ramping up they are on the ship right now helping the guests on board. Quote Link to comment Share on other sites More sharing options...
Noley Posted December 14, 2021 Author Report Share Posted December 14, 2021 Thank you. We are sailing on Harmony of the Seas. Departs 12/19. Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted December 15, 2021 Report Share Posted December 15, 2021 On 12/14/2021 at 4:57 PM, Noley said: Thank you. We are sailing on Harmony of the Seas. Departs 12/19. please let us know if the Suite Concierge reaches out to you and when they do Quote Link to comment Share on other sites More sharing options...
GaryAA Posted December 15, 2021 Report Share Posted December 15, 2021 I was on the Symphony last week and the concierge contacted me on the Monday before the cruise. Quote Link to comment Share on other sites More sharing options...
CruisingOz Posted December 16, 2021 Report Share Posted December 16, 2021 This will be our first Sky Class. When the concierge reaches out, what sort of requests can we ask for? Is it okay to ask about show and dinner reservations, or is this best left until we board? Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted December 16, 2021 Report Share Posted December 16, 2021 11 minutes ago, CruisingOz said: This will be our first Sky Class. When the concierge reaches out, what sort of requests can we ask for? Is it okay to ask about show and dinner reservations, or is this best left until we board? Yes, these are precisely the kinds of things the Concierge can do for you before boarding….and after boarding Neesa, Pooch, GaryAA and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
SimGuy Posted December 16, 2021 Report Share Posted December 16, 2021 Make sure to take daily/evening advantage of the Concierge Lounge. And don’t forget to give the Concierge a nice tip on the last night. They work wonders for suite guests. CruisingOz 1 Quote Link to comment Share on other sites More sharing options...
GaryAA Posted December 16, 2021 Report Share Posted December 16, 2021 On the Symphony 12/4/21, we couldn’t book the entertainment until we boarded. We went up to the suite lounge on deck 17 and our concierge took care of the reservations. We were able to book the Coastal Kitchen prior to the cruise. Oz, are you still on the February 5th cruise on the Symphony? We will be on that cruise in a GS. Quote Link to comment Share on other sites More sharing options...
CruisingOz Posted December 16, 2021 Report Share Posted December 16, 2021 8 minutes ago, GaryAA said: Oz, are you still on the February 5th cruise on the Symphony? We will be on that cruise in a GS. @GaryAAYes we are doing a B2B and Feb 5th will be our second leg. Look forward to meeting you, see you in the lounge. GaryAA and Neesa 2 Quote Link to comment Share on other sites More sharing options...
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