WAAAYTOOO

Oh NO, Peggi. I’m so sorry to hear this news. God bless you both.

That meal probably cost the equivalent of your ATS.

Yeh, me too.

Oops. I should’a kept reading !

Yes ! Click on the “dot” next to the thread title. It will take you directly to the unread posts.

Thats what I understand. Good riddance !

Because we all used to be Diamonds, too !

Can’t wait !

Your dad looks really great ! So glad !

Interesting arrangement with the beds….

I remember that picture !

Lol. I thought it was you that posted $200 ! I couldn’t tell you what the number is b/c, like @twangster’s friend, we get NO offers regardless of whether we get 0 points or 3000 points. Getting 0 points is waaay cheaper so that’s our current game plan

We always have printed copies. Just “old habits” I guess

That happened to us once…a long time ago. I was 7 points (1 cruise) less than Dan and like you guys, we have always cruised together. The truth is, they could never figure out what happened and just gave me the 7 points and washed their hands. I can’t recall which ship, but we took our question to the LA onboard and she called Corporate (when she couldn’t figure it out, either) and Corporate just said…oh well ! Did you check to make sure that they gave Justin the correct number of points (eg, double pints for suites) for every cruise ? Do the numbers just not add up ? I really don’t know why they have such a hard time with points and C&A account numbers. Screw ups like this are the #1 reason for inaccuracies in the Club Royale accounts.

You're welcome !

Yes

Soooo glad you are getting this resolved. It seems so bizarre that this could even happen ! …unfortunately, it’s all to common. Congrats again !

Sounds like a LOT of fun.

Congrats on the B2B. There is nothing better….well FEW things better….than the feeling, on the last night, that you don’t have to get off the next day !

I wish I had a dollar for every time I’ve read this…. (Not specifically about Preziosa, but MSC in general).

Wow ! Turning Pinnacle on Star. That will be epic !

It is true that they cannot book an offer that isn’t posted to your account but it isn’t normal for the snail mail offers to take that long to post to your online account. If it were me, I would call Club Royale again and ask someone to investigate the issue for you. It sounds like you might have one of the most common casino program maladies - multiple account numbers/email addresses. How this happens is a mystery but it seems to happen frequently. If Club Royale can’t solve the mystery my next call would be to Crown & Anchor to have them check whether you have multiple account numbers. Good luck with retrieving your offers. As an aside, you can check to see what your current offers are at clubroyaleoffers.com. Use your Crown & Anchor number to sign in. This is what the CR CSR will be looking at as well. If your offers are posted there, CR should see them.

Sorry to hear this, Ken. We boarded SY today and will also be on next week. Best of luck to your wife (and to you, of course) if you aren’t able to cruise with us. Personally, I would take an FCC for a future cruise but we cruise a lot so we would definitely use it. If you don’t think you would be using the FCC fairly soon, I would take the cash refund.

Yes