Jump to content

Rob&Ana

Members
  • Posts

    224
  • Joined

  • Last visited

Posts posted by Rob&Ana

  1. We are about to embark on the Radiance of the Seas to Hawaii and just got a letter informing us there will be so many C&A members that the Concierge with be for Pinnacle and Suites and that the whole Viking Crown Lounge plus the Diamond Lounge will be for Diamond, Diamond Plus and Pinnacle. Plus they will be adding a Free coffee each day.  So to alleviate your wait time, we are loading a voucher for one specialty non- alcoholic coffee per day onto your SeaPass card. This can be used in the Main Dining Room and Café Latte-Tudes.

    So my question...does this expire like the 3 drinks loaded on the SeaPass card or would they accumulate? 

    If anyone can give me some insight with this it would be greatly appreciated.

     

  2. 1 hour ago, JennyJenny said:

    So if you get a 100% refund AND a FCC of 100% what does that mean?

    A 100% refund on the current cruise you were scheduled to take PLUS a FCC of that same amount towards a future cruise (sort of like a free cruise IF the price was the same?)

    Yes it's like getting double your money back only the FCC must be applied to a cruise within a year normally.

  3. It looks like the 5 day Bermuda cruise leaving this morning was canceled because of propulsion problems. It seems the ship left the port on time but shortly after had to return to port with this issue. It seems they will give everyone a full refund and 100% FCC plus the normal flight change fees.

     

    Not sure if anyone can give more details....

  4. 3 hours ago, Fairlynew said:

    Actually I was looking at some options today and for a couple of December sailings on one of the oasis class sailings (I looked at several and don’t remember which ship or sailing) an ocean view suite was over $2k pp while a balcony was less than $1k pp.   I was shocked-made no sense

    This is because the algorithm Royal uses to set prices works on a supply and demand basis...if no one  books Balcony's they drop the price and raise the price of the what is selling. On the Oasis Class ships there are so many Balconies that this can happen a lot.

  5. On 8/28/2019 at 8:45 AM, Louvanh said:

    Royal created this problem and now playing catch up. They have for a long time catered to loyalty guests. Grandeur regulars have seen the drooling that goes on for Pinnacles. I was in a cruise where the world about ended to give a Pinnacle their pins. Stopped a show and dining room announcement. 

    Suite guests pay a lot more for rooms. Those rooms generate a lot more revenue with less people. Celebrity sees the value in keeping suite guests happy and Royal finally sees that they have to do the same. 

    If I want amenities I pay for them with suite rooms not loyalty. The loyalty perks are not a given they are now a thorn in Royals side.  They are trying to figure out how to fix the monster they created. 

    Too many generalizations.....I know many Pinnacle Members that only cruise in Suites, to have sailed 700 days deserves perks and that's why RC have the most repeat customers and the most high cruising passengers. The whole reason Diamond Members got access to the CL back in the day started because the Suites were not using the lounge....they sat empty....CK is the same, many times they limit Pinnacle Members access....then it sits empty and they start booking the Pinnacles again....

    I don't think Royal  has created a problem, they created an amazing business model that fills there ships with a diverse population and each year the build another ship and fill it too....this in part is there loyalty program....and they way many many people chase points to the next level.....it's actually quite genius.

    I'm not so sure a Suite generates more revenue....it's the passengers that actually generate the revenue and it's easy to see that volume works with revenue generation because the ship have been carrying more and more passengers. Lets look at this way...... Suite is 500sqft (Premium Realestate plus perks) and 2 people pay $6000 or to have 3 Interior rooms at 150sqft (space that cant be used for anything more than storage, no perks) that pay $2000 each cabin (2 passengers)...so 450sqft brings in $6000 plus you have 4 extra people to buy drinks, shopping, tours and specialty restaurants...I think the sweet spot is about 5000 passengers….

    I think Royal know exactly what it's doing and that's why they own a few different brands, Celebrity, Azamara, Silver Seas etc. each one has it's following and cliental.

    Just my 2 cents.

     

  6. 3 hours ago, Vlad said:

    Where did you get these prices? Not last year... 

    Dinner is $45.99 plus 18% gratuity. So it's like $54.

    This was thru the cruise planner, it was cheaper then buying on the ship....I don't have anything booked on the Symphony now but in my cruise planner of the Navigator sailing I have it shows Jamie's Dinner at $34.99

  7. I agree we did the 12 Night Christmas and New Years sailing a couple of years ago and had a great time. Nothing like being in 80 degree weather in the Caribbean during Christmas and New Years. They had a group aboard that does Christmas carols every year, they had a great gingerbread town set up. The staff were great and it has an indoor pool and solarium so if (when) it's cold you can still swim and jacuzzi....

    Santa handed out gifts (RC mug) to the kids....they had eggnog and Charleston, SC is a very cute town to visit.

    Enjoy!

×
×
  • Create New...