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Everything posted by jupiter03

  1. Oh, thank you for clarifying that! Hopefully my TA can do the lift and shift then.
  2. I'm not surprised that June cruises were cancelled. Been holding out hope that my June 20, 2021 cruise would happen. I see from Matt's news that I can lift and shift to "Move to a qualifying 2022 sailing between May 18th, 2022 – June 15th, 2022 on the same itinerary, sailing length, embarkation port, stateroom category and departing within 2-weeks of the original sail date and your client's cruise fare/promotion is protected. This option is available until April 22, 2021." However, a quick search shows me that there are no cruises that meet these requirements for me to Lift and shift to.
  3. @Sharla Does MEI travel have any other fees? Like change fees or booking fees? That's great that you monitor prices.
  4. If they are still asking for the full deposit, I see no need to try to use the FCC at this point. I wouldn't be surprised if they end up extending the data again and I'll just wait. Thanks for all the advice, everyone!
  5. Thanks everyone! I tried using them to book a 2023 cruise and it seemed to accept them, but was still asking for my full deposit. It also only allowed me to input one FCC per person. I thought they changed to accepting more than one FCC per cruise, but maybe you need a TA to apply more than one.
  6. When I check my FCC balance, it says the following: Valid through April 30, 2022 or 12 months from the original sail date (whichever is longer) and can be used for any open sailings at the the time of booking. I assumed that they could only be used on cruises before April 2022, but this statement leads me to think they might be able to be used for 2023 bookings. Anybody try using their FCC on a 2023 cruise?
  7. Yes, I agree. Before the pandemic, I didn't have any problems, so no problems with my TA either and I thought she was great. Now I'm looking for someone that can handle issues and is in the know. This has jogged my memory of a few times where Matt has mentioned some new change Royal implemented and when I asked her about it, she would respond that she hadn't heard about it, but would check into it and then crickets. Then when I would push again, she'd say, no that doesn't exist. I don't know if she was talking to a customer service rep who also didn't know about it, if she wasn't checking at a
  8. Thanks for the tips! I didn't realize I could book on my own and transfer later. However, my current TA always gives some sort of OBC for booking with her and I never know what that will be. Sometimes that makes the difference whether I can convince my husband to let me book another cruise or not. Do MEI travel agents ever offer any OBC for booking? Yes, I know TAs aren't always available. I always worry about bothering them too often, as I know this has been a terrible year for them and they are doing tons more work cancelling/rebooking and not getting paid.
  9. Thank you everyone. Just wanted to make sure I didn't have the wrong expectations. Thanks for Michelle's contact info. I'll get in touch.
  10. Hi all, I've been using the same travel agent since 2015 and she used to be great. I've booked several cruises with her and she was always very responsive and quick to take care of any price drops or new bookings. She would respond on nights or weekends. Her agency would always kick in some OBC to sweeten the deals. But this last year has been a mess. I've cancelled several cruises this year (rightly, since they all ended up cancelled by Royal anyway) and a myriad of issues that she has not been able to fix (such as missing FCC/refunds, refundable cruises rebooked as non-refundable,
  11. Yes, this has happened to me too. I cancelled a cruise in July 2020, got FCC and taxes back for 1 out of 3 passengers. I have contacted my TA numerous times and I've also contacted royal directly on Facebook. Each time they tell me someone is working on it. I have checked in every month since then and I don't think anybody is working on it. I am so tired of nagging. It's literally been months and nobody can tell me what's going on or how to fix it. Every time I think about nagging my TA again, royal cancels another round and I feel so bad for the TAs.
  12. I double book for spring break cruises every year, as I never know which week in March it will be. I've gotten burned on my 2022 cruises though. I had booked refundable fares on Allure when it was supposed to come to Galveston and they automatically got moved to non-refundable Liberty of the Seas cruises when the Allure got cancelled. My TA hasn't been able to fix it (yet). I keep nagging and last time I checked she said Royal was focused on all the 2020/2021 cancellations and wouldn't get to it until later. The school schedules came out a few weeks ago and I wish I could cancel the latter o
  13. Hi Everyone, my apologies if this has already been covered, but I find FCC rules so hard to follow and they seem to be constantly changing. I have a cruise booked for early 2021, where the deposit was paid for with FCC. I'm going to cancel under the "cruise with confidence" program and I was wondering if anybody knows if the FCC will be reissued as a new FCC -or- if it will just be added back to the original FCC. The original FCC still has a ton of $ leftover, as the FCC was applied under a different sale than what I intended to book (I was trying to book a BOGO60 deal where person 1 was
  14. Thanks everyone. It's nice to know that I'm not the only one. I guess their computers must automatically default to non-refundable.
  15. Has this happened to anyone else? I always book refundable cruises since I book them years ahead of time and am never sure what might happen. I had two spring break cruises booked for Mar 2021 on Liberty, but they were cancelled earlier this year for the expected drydock. Royal allowed me to move one to June 2021 on the Liberty and one to Mar2021 on Adventure, each with some OBC for my inconvenience. When the Liberty drydock was cancelled and the original cruises returned to be able to book, I cancelled the Adventure cruise and rebooked my original Mar2021 Liberty cruise. However, it turn
  16. Thanks, I think the new cruise should be covered by CWC. According to the website: That’s why Royal Caribbean will let you cancel any cruise that sets sail from now through April 30, 2022. Whether it’s a booking you already have or one you make right now through August 1, 2020, you’re covered. As long as you cancel at least 48 hours before your sail date, you’ll receive a Future Cruise Credit. The credit is valid to book and sail by December 31st, 2021 or 12 months after the date that you cancelled your original sailing — whichever is further. I know things have changed and the FCC
  17. Hi all, I normally book refundable fares (like Matt suggests) for the flexibility. I'm looking into booking a cruise using my FCC and I'm wondering if I should book a non-refundable fare instead. It seems like if something happens, I can cancel with the cruise with confidence policy and I would be reissued the FCC, right? Am I missing any fine print? The difference between refundable and non-refundable is ~ $200.
  18. Thanks everybody. I was reading on a different board that there is even more fine print that they didn't tell us. It sounds like if you don't use your FCC completely for the first cruise, you have to wait until the first cruise returns before they will issue the remainder as a new FCC, no exceptions. So ideally, you need to make sure the final payment for your second cruise is a few weeks later than when your first cruise returns, to give them time to re-issue it. In addition, my TA said royal also needed a few weeks before final payment to use the FCC certificate in the first place. My
  19. So I finally got my long awaited FCC from my cancelled March 15 cruise (I took the cruise with confidence offer a few days before they cancelled). Now I'm looking into applying it to my 2021 cruises that I've already booked and I'm running into some issues with how the credit was parsed out. Since Royal doesn't just split the FCC and divide it by the number of people, everybody has a different amount of FCC and I'm finding myself having a hard time using it based on Royal and their weird promotions. So example, I have $~1600 in FCC, my husband has $600, my son has $700 (rounded for clarit
  20. Which part isn't working? I was able to choose the cruise, room, fill in all my info, get to the window where you select the refundable option, and then I stopped there and went through my travel agent to actually book.
  21. are now available to book (Nov 2021 to April 2022). There is a 4 night sailing, then all the itineraries are the same: 7 day cruises leaving Sundays, going to Roatan, Costa Maya and Cozumel. I'm so excited we are getting an Oasis class ship in Galveston!
  22. Thanks for the replies. I'm glad to hear we no longer have to stalk the walls. It was always so hard to find photos. I remember finding all ours and placing them behind each other, as we didn't want to buy early ones in case future ones turned out better. And then the royal photo people would just move them around so you had to keep finding them. Looking forward to seeing how the kiosks work.
  23. These are showing up the same price in my cruise planner. While doing research, it appears most people purchase the digital package. What is the advantage of the digital package over the print? It seems to me that the print package would be superior since it would cost extra to print my favorite digital photos after. Is there something I'm missing? I am sailing on Liberty. Does RCCL still print all photos and then you have to search for them on the walls?
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