I went on my first ultra-luxury cruise. From butlers to a test kitchen, these 12 things surprised me most.
In:I thought I knew what to expect from a cruise, but trying an ultra-luxury cruise completely changed my perspective.

I had cruised with Royal Caribbean for 20 years before I tried my first two Silversea sailings, and the experience surprised me more than I expected.
While I had been on Celebrity Cruises, which is a premium cruise line, the experience on Silversea was completely different than anything I had ever had done before. The approach to cruising on a luxury line is fundamentally different.
I've sailed on Silver Dawn and Silver Ray, with the Ray being the newest ship in the Silversea fleet. Both ships offer the latest innovations and options you'll find on this brand, and it opened my eyes in a few ways to how different the experience could be from what I was used to on Royal Caribbean.

Thanks to status matching and the ability to earn loyalty points anyway you like, the opportunity to try one of the other lines within the Royal Caribbean Group family is more enticing than ever.
After spending almost three weeks on Silversea ships, here's what surprised me the most about the experience.
The dress code has been greatly relaxed

Before I stepped foot on a Silversea ship, I knew they had a much more stringent dress code than Royal Caribbean ever had.
However, they have revised their dress code twice and each time it's been relaxed to be less stringent.
As of June 1, after 6pm guests can wear nice jeans (think dark wash, no holes). Jackets for men are optional every night, even on formal night. You can even wear anything not a proper tennis shoe to dinner.

The idea is it aligns more with a country club feel, and feels less stuffy.
As a Royal Caribbean cruiser, these are welcome changes. It gives me more options in how to dress up for dinner, and lowers the barrier to trying it. Plus, I think it reflects what society expects. Even on an ultra-luxury cruise, the reality is "nice jeans" are quite prevalent in how people dress today.
Your loyalty status isn't as important when everything is included

On Royal Caribbean, your loyalty level includes so many perks, but it's far less important on Silversea.
Your Seapass card doesn't have any indication if it's your first Silversea cruise or your fiftieth.
On the one hand, there's far less included with the Venetian Society. But on the other hand, so much more is included in the cruise fare on Silversea compared to Royal Caribbean.

One major benefit I was glad to have was complimentary laundry as part of my status matching.
Silversea ships have self-service laundry machines, but they cost money and you have to do it yourself. Because I matched my Pinnacle Club status from Royal Caribbean, I was eligible for as much free dry cleaning as I liked.
This one perk was so helpful so I didn't have to pack as much and could re-use clothing.
The S.A.L.T. program blew me away with how much I loved it

One differentiating factor for Silversea is it's local culinary program.
S.A.L.T. stands for Sea And Land Taste, and both of my ships have a kitchen, bar, and even a restaurant based on this program.
The idea is you can access foods and drinks from the areas your ship visits. Depending on your itinerary and ports of call you make, the food offerings change.

In Norway, we made venison and a berry compote, but in Spain we made paella.
On both of my cruises, my preferred evening hang out spot was in the S.A.L.T. Bar because this is where the best mixologists on the ship were located.

Plus, Silversea added a guitarist while I was on the Ray and it added a much needed form of evening entertainment.
It's a simple concept, but it really makes a difference in how it elevated the total experience and made me feel more connected to the places we were visiting.
Passengers were so willing to include me in their groups

I cruised solo on both my sailings, but I was openly welcomed by other passengers at events and on tours.
I don't expect anything, but I was pleasantly surprised how friendly everyone was. Perhaps I assumed there might be a stuffy attitude given the luxury cruise status, but it was completely the opposite.
At bars, I struck up conversations with other guests and quickly made new friends.

During a tour, I was invited to sit with one family that quickly became friendly with me. We ended up touring other cities together, part of the trivia team, and even had dinner a few times.
You can meet fun people on Royal Caribbean ships too, but because of the intimate nature of the ship, it felt easier to make friends too.
There's a learning curve to the butler

Every cabin on Silversea is a suite, and every suite comes with a butler. Admittedly, it's not easy to fully understand what they can do for you.
The butler will introduce themselves to you as soon as you get to your cabin, and while most of their services are fairly obvious, there are a variety of other things butlers can do that are unadvertised.

For example, your butler can unpack all of your luggage for you and then pack it all back again at the end of the cruise. Many of my fellow passengers had no idea this was a thing, and a few thought it was too weird to have them handle their garments. Personally, I loved this option!
The butler can also draw a bath for you. This sounded strange, but after trying it on Silver Dawn, I really enjoyed it.

Other things my butler was able to do was clean my shoes, deliver fresh popcorn to my room, and even stock my fridge with Dr. Pepper (a soda that I couldn't get elsewhere on the ship).
Learning what the butler can do is part trial and error, and part hearing how other passengers use them.
There are still extra cost restaurants

Despite the fact Silversea is an all-inclusive cruise line, there are a few restaurants that cost extra.
On both ships, the sushi and French restaurants required reservations and had an extra cost to dine there.
Like on Royal Caribbean ships, you can easily subside on the included dining. But if you wanted to splurge, the option is there.

It's a bit surprising that extra cost food exists on Silversea, and they aren't cheap either.
I ate at both Kaiseki and La Dame to try them out. I liked each for different reasons, but I was quite content with the included places.
There's no app

Silversea doesn't have an app, and that's actually not a problem.
Instead, there's a website you can access via your phone for the daily activities and various messaging options. But it is strange to travel anywhere and not have an app.

Check-in is perhaps a bit more convoluted than Royal Caribbean's, but it's basic and it works. Moreover, they don't need a fancy app for check-in because you're only competing with a few hundred passengers instead of thousands.
Nonetheless, I was a bit surprised when I went to look for an app and didn't find one.
The food selections are impressive everywhere

If there's one thing Silversea does so much better than Royal Caribbean, it's their food onboard.
From the quality, to the selections, to what's included, everything is a notable step up. Frankly, I expected this to be the case considering an ultra-luxury cruise should offer higher quality.
You'll notice it immediately when you have embarkation day lunch at the ship's buffet. You are escorted to your chair, offered to have the daily fresh cooked pasta brought to you, and then navigate a buffet that includes sashimi, shellfish, filet mignon, and more.

Room service has filet mignon as a standard option on the menu to be delivered to your room anytime of day.
Each of the included restaurants has a wide menu, and the cafes have giant cakes that look as good as they taste.
If you're used to Royal Caribbean's great food, you'll love Silversea's even more.
Crew members go to great lengths to be helpful

I'm constantly amazed how dedicated and resourceful crew members are on any ship I've sailed, and that includes Silversea.
Because Silversea has such a high guest-to-crew member ratio, you will rarely ever have to wait for one to assist. And they are extremely eager to help you in anyway they can.
Many of them learned my name quite quickly, along with my last order. It really felt like I was in the TV show, "Cheers!" when I walked into various venues by the second or third day, because everyone knew my name.
There are no lines

Good luck finding a crowd, let a lone a line, on Silversea.
Across two cruises, the only time I encountered a line was when we had an itinerary change and suddenly everyone wanted to rebook their tours.

It was refreshing how there was no wait for elevators, nor were there crowds when embarking or disembarking the ship.
While I expected the ship to feel less crowded than Royal Caribbean, I did not expect it to be as uncrowded as it was.
I was invited to dine with the Captain

While on Silver Ray, I received an invitation to dine with the ship's Captain for one evening in the their Main Dining Room.
In all my years of cruising, I've never been invited to dine with the Captain in the Main Dining Room, and it was quite a treat.
Initially, I was worried it would be awkward to carry the conversation for an entire meal with someone I've never met. That proved to be anything but a problem.

Captain Giovani Schiaffino has clearly perfected the art of talking, because he had something to say every minute. I barely got to say anything!
It was so much fun, and a real treat to experience. I noticed he had other guests dining with him every night at his table, which is a nice touch.
Many suites on the new ships don't have a tub

When I walked into my suite on Silver Ray, I did a double-take when I realized there was a shower instead of a tub.
This didn't bother me, but I was a bit astonished there wasn't one because tubs seem to be synonymous with luxury.
I spoke to the Hotel Director, and she mentioned anecdotally a lot of passengers prefer a shower because it's easier to get in and out. Considering the average age of a Silversea cruise is older than Royal Caribbean, that kind of makes sense.
Don't worry, the higher tier suites have tubs. It was just my entry-level suite that didn't have one.













































































































