Today marks the debut of Enchantment of the Seas from it's new home port of Balitmore, Maryland.  You may recall that Enchantment of the Seas previously called Norfolk, Virginia home until Royal Caribbean decided to move the ship to Baltimore because of higher demand.  Baltimore is situated on the busy I-95 corridor between Boston - New York - Washington and is also close to many major airports.  Enchantment of the Seas will sail a series of five-night Bermuda and nine-night Eastern Caribbean round trip itineraries from Baltimore.

Starting in the fall, Enchantment will sail a series of nine-night cruises to Canada and New England (Enchantment also is sailing a special eight-night roundtrip itinerary to Canada and New England today that will boast extended port time in Halifax and Bar Harbor). The ship also will sail nine-night Bahamas and 12-night Southern Caribbean itineraries starting this coming winter.

Royal Caribbean announced it is revamping its web based training program known as "Cruising for Excellence Online".  The program is meant to train travel agents that features  bite-sized learning modules, podcasts and games. Michelle Russell, Royal Caribbean’s trade training manager, UK and Ireland, said the aim was to make the online training portal bigger and better. 

“Cruising for Excellence Online has seen an unprecedented increase since its launch in 2006, with 16,330 agents registering and using the program”.

Royal Caribbean was the first cruise line to introduce an online based web training program and over 6,000 travel agents have completed the training just last year.  Michelle Russell also announced that Royal Caribbean was going to increase the amount of day tours travel agents receive after research indicated that these tours were effective in helping agents to sell more cruises.

The Cruise Safety Bill was passed by the United States Senate last Friday and the new legislation requires tighter security and transparency on cruise ships.  The Congressional investigation that went along with the deliberations related to this bill were not kind to the cruise industry, and subsequent civil trials have revealed the statistics that the cruise industry is willing to acknowledge may be far less than in reality.  

After a civil lawsuit in 2006, Royal Caribbean was forced to turn over internal documents that showed that these numbers were actually much higher, with 273 sexual assaults from 2003 to 2006. Several other passengers have also been reported missing since then.

The Greenwich-Post posted an article detailing some of the stories of those who were victims of crimes aboard cruise ships and the new legislation hopes to make getting justice for the victims a far easier task than it has been in the past.  President Barack Obama is expected to sign the bill into law before July 5th, a move that is welcomed by many.  Meanwhile, the cruise industry has been against the bill. 

In March, Business Week reported that the Cruise Lines International Association (CLIA) spent almost $400,000 in federal lobbying in the fourth quarter, and a total of $2.9 million from January 2004 to July 2005. This total is in addition to lobbying money spent by individual cruise lines. Dr. Ross Klein, an industry analyst who is affiliated with Memorial University in Newfoundland, reported that Royal Caribbean alone spent nearly $3 million for lobbyists in the past three years.

The bill would require crimes on cruise ships to be reported to the Coast Guard as well as requires ship safety improvements such as 42-inch guardrails, peep holes in every passenger and crew member’s door, on-deck video surveillance, and an emergency sound system; and improvements to crime scene response by requiring “rape kits, anti-retroviral medications, and a trained forensic sexual assault specialist be aboard each ship.”

The cruise industry was against the bill because, among other reasons, it forced the industry to spend money to upgrade all it's ships to meet the standards as well as acknowledge there was a problem.  The CLIA has since dropped its opposition to the bill and had this to say about it, "“The safety and security of our guests and crew is CLIA’s number one priority. The cruise industry has reported allegations of serious crimes to federal law enforcement agencies for many years and looks forward to continuing our longstanding work with the U.S. Coast Guard, FBI and law enforcement both here and elsewhere around the world”.

While recent news has Norfolk, Virginia losing it's Royal Caribbean ships, Balitmore, Maryland is experiencing an influx of growth that has made the port of Baltimore a new hub of cruise ship activity with the arrival of the second year-round cruise ship to call there. Carnival, Celebrity and Norwegian lines all have ships in Baltimore and now Enchantment of the Seas will call Balitmore home.

Baltimore's cruise terminal was built in 2006 and in 2008, 27 cruises left from Baltimore. In 2009 and 2010, cruise business grew three times that and a record 113 cruises are already scheduled for 2011, with an expected 240,000 passengers, compared to only 47,000 three years ago.

Port of Balitmore representative Richard Scher says the Port of Baltimore is such a hot spot because of its location.  It's right off I-95, just 10 miles away from BWI and within 90 miles of three other major airports.

A Norwegian media site, dagbladet.no, is reporting that Vision of the Seas has had five separate cruises in the last two months that have resulted in passengers getting ill from the Norovirus.  The latest cruise had 50 sick, according to the company with a total of around 600 passengers infected since the outbreak began on May 1st.

Vision of the Seas set sail from port this past Saturday and that evening was the first report of the disease case according to Norden manager Roar Meidal by the shipping company Royal Caribbean Cruise Lines told Dagbladet.  49 passengers and a crew member became ill during the seven-day cruise.

Compounding the issue of eradicating the disease from the ship is the fact of how easy it is to spread Norovirus.  Between people, the virus can spread quite easily and once an issue, it's difficult to fully remove it.

Last week news of a Royal Caribbean trip planner arrested for organizing burglaries of her customers while they were on cruises was announced by the Palm Beach County Sheriff's Office.  We've now learned that Royal Caribbean has fired the woman, Bethsaida Sandoval.  Royal Caribbean issued a statement saying the line "does not tolerate any form of criminal activity in its workforce or operations" and that it "cooperated fully with authorities during this investigation and will continue providing any assistance necessary to prosecute this individual to the fullest extent of the law."

From everything we've read, it looks like she is guilty, yet in this country, you are innocent until proven guilty and I wish Royal Caribbean would have just placed her on leave pending the outcome of the trial (she has allegedly confessed to the crimes to police).  That being said, I can imagine Royal Caribbean was under intense pressure to not only get rid of her, but ensure the public that it's safe to book with Royal Caribbean and that this isn't some sort of epidemic of corrupt planners.  I think it's clear that this was one bad apple and that it's very safe to book any trip with Royal Caribbean.

Oasis of the Seas has a lot of distinctions already, such as being the largest passenger cruise ship in the world, but there's yet another record that Oasis of the Seas has set. It is the largest ocean-going Meyer Sound systems.  These sound systems are the top of the line music entertainment systems that feature 268 loudspeakers that include Meyer Sound's most compact subwoofer, custom designed to meet the stringent space requirements on the cruise ship.

Royal Caribbean contracted the sound system work to FUNA International and it was their task to make the sound system work onboard the new ship.  Derek Warner, FUNA's senior project manager for Oasis of the Seas described the installation of the sound system as, "This was like building a full-scale Las Vegas hotel-casino or themed resort inside a ship".

The Royal Promenade on Oasis of the Seas is an open boulevard more than 100 meters long and features, bars, cafés, and nightclubs.  To make the sound system work in this vast and cavernous area, FUNA installed 42 UPA-1P loudspeakers concealed in dual overhead beams. To provide low-end support for the Disco Inferno Street Party and other events, 13 ultracompact self-powered subwoofers were deployed. Royal Caribbean Cruise Lines' director of entertainment technology and technical design, Christopher Vlassopulos had an idea to conceal subwoofers in some of the lamp posts and in response, Meyer Sound custom designed the MM-10, which it has since released as a new product for sale to the pubic.

This past Saturday marked the last cruise out of Norfolk, Virginia for Royal Caribbean.  The company has decided to move Enchantment of the Seas north Baltimore, and the reason for the change seems to be about demand.  Company spokesman Harrison Liu mentioned that Baltimore offers "a year-round demand for passengers". 

Royal Caribbean had been serving Norfolk since 2007 and Enchantment of the Seas was the final ship to call Norfolk home.  

Royal Caribbean lead the field in this years Readers’ Choice Platinum Award, which was awarded by Celebrated Living magazine. The magazine is described as "The Luxury Magazine for American Airlines Premium Class Passengers" and ranked a few different cruise lines but in the end, Royal Caribbean garnered the top choice.

"Despite its name, Royal Caribbean International has expanded beyond steel bands and limbo contests to make the whole world its oyster, including sophisticated operations in Asia and the Pacific as well as traditional itineraries in Alaska, Europe, and, yes, the Caribbean. Coming this December is the Allure of the Seas, sister ship of 2009’s spectacular 18-deck Oasis of the Seas, currently known as the world’s largest cruise ship."

Considering the competition for this award included cruise lines such as Seabourn, Princess, Norwegian and others, it's definitely an award that Royal Caribbean is sure to be proud of.

Royal Caribbean Vice-President of government relations for the Caribbean and Latin America, Michael Ronan, told Bahemian newspaper The Tribune, that in 2011 Royal Caribbean Cruise Lines will "be back up over 800,000 passengers" brought to the Bahamas.  That figure is over 100,000 more than in 2010, thanks in part to the anticipated delivery of Allure of the Seas.

These figures include stops in Nassau, Freeport and its Bahamian private islands.  The news comes after a report that Oasis of the Seas was rumored to be ending stops in Nassau, but Ronan said the change was merely due to a difference in Western and Eastern Caribbean itineraries, where Oasis of the Seas only stops in Nassau on it's eastern Caribbean trips.  Ronan went on to explain that once Allure of the Seas became operational, it would start rotating Nassau calls with the Oasis of the Seas on a schedule that would be maintained through Spring 2012, with one of the ships stopping in Nassau opposite the other.

"With the Oasis vessels, we are significantly increasing the number of passengers that are going to be coming," Mr Ronan told Tribune Business. "We will be back up over 800,000 passengers in 2011. This year, I think we will be in the 700,000 in change, because we're still waiting for the arrival of the Allure, which will put us with a full year of Oasis class ships in Nassau every week. Last year, 2009, we bottomed out."

For the people of the Bahamas, the more cruisers that stop by, the better for the local economy.  For cruisers, a better economy in the Bahamas typically means less crime and better upkeep of the city (that's a generalization).