bryanjanettesmith Posted September 20, 2023 Report Share Posted September 20, 2023 I've had my cruise booked for months now. We are 32 days from sailing. It shows up in my royal app, shows all my reservations for shows, so on. But I just looked online on my desktop, and it says I have zero up coming cruises. What happened!? I'm freaking out! It's wonder of the seas on Oct 22nd. Did we get booted? I've not been contacted by royal over it. I'm literally freaking out. Please tell me it's IT issues and happens all the time and the booking will come back soon. I'm worried they over booked and we aren't going anymore (ive heard rumors of this happening on past cruises). Thanks so much Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted September 20, 2023 Report Share Posted September 20, 2023 This is a frequent issue. Log out, go have some fun, check it again in a few hours. Cactus527, KJ777, tjcruisers and 3 others 6 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted September 20, 2023 Report Share Posted September 20, 2023 It was an IT issue (unfortunately they're pretty common with RC). It should be fixed now. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
WAYNO Posted September 20, 2023 Report Share Posted September 20, 2023 As we speak, I have 3 upcoming cruises on the books. They've been displayed accurately for quite some time. Two days ago, it also said we have zero cruises booked. Today it shows we have three. Royals apps and sites are complex and busy. Sometimes when they're behind the scenes tweaking stuff, (read: making it more difficult and confusing), information temporarily disappears. In the end it has always re-appeared. Let me add... I always print any and all itineraries, contracts and agreements. Quote Link to comment Share on other sites More sharing options...
bryanjanettesmith Posted September 20, 2023 Author Report Share Posted September 20, 2023 Oh praise Jesus! Lol, thank you all so much!! SpeedNoodles, Nick560, WAYNO and 3 others 3 1 2 Quote Link to comment Share on other sites More sharing options...
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