Bowen Posted September 16, 2023 Report Share Posted September 16, 2023 One of our party found out that she couldn't go on the cruise, which leaves in seven days. We were able to call RC and change the guest name without any problem at all. It even updated all of our reservations for the new guest. Really excellent service. RCIfan1912, WAYNO, Linda R and 11 others 10 1 1 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted September 16, 2023 Report Share Posted September 16, 2023 Yippee ! RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Xaa Posted September 17, 2023 Report Share Posted September 17, 2023 Nice! I *think* dialing in has gotten a little easier in the last 6-8 months. You were getting down to the wire @Bowen. Bummer on the one who can't go, great news on the one that can! Quote Link to comment Share on other sites More sharing options...
Bowen Posted September 17, 2023 Author Report Share Posted September 17, 2023 4 hours ago, Xaa said: Nice! I *think* dialing in has gotten a little easier in the last 6-8 months. You were getting down to the wire @Bowen. Bummer on the one who can't go, great news on the one that can! Do you know what the cut off is? I was thinking it might be a week, and we took care of this on Friday, so I was very glad she found out when she did. Quote Link to comment Share on other sites More sharing options...
Xaa Posted September 17, 2023 Report Share Posted September 17, 2023 Not sure, but most things close at 48 hours. So glad it worked out. Bowen 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted September 17, 2023 Report Share Posted September 17, 2023 3 minutes ago, Bowen said: Do you know what the cut off is? I was thinking it might be a week, and we took care of this on Friday, so I was very glad she found out when she did. I believe it's right around 48 hours for a name change. At least one name from original reservation needs to remain on the reservation. deButler and Bowen 2 Quote Link to comment Share on other sites More sharing options...
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