JenniferE Posted May 14, 2017 Report Share Posted May 14, 2017 We booked our cruise with a travel agent and asked for My Time Dining. A friend told me that I should make advanced reservations for MDR on at least the first night. I logged into Cruise Planner but at the top it says this : YOUR DINING SELECTION WILL NOT ALLOW YOU TO CREATE, MODIFY OR CANCEL COMPLIMENTARY DINING RESERVATIONS. Can someone explain this to me? Quote Link to comment Share on other sites More sharing options...
arebee Posted May 14, 2017 Report Share Posted May 14, 2017 I've never used a TA for my cruises. Maybe they are who need to make the reservations. If all else fails, go the the MDR when you get on board and set it up. Quote Link to comment Share on other sites More sharing options...
FManke Posted May 14, 2017 Report Share Posted May 14, 2017 I booked with a TA and just called RC and had them do it. As long as your cruise planner is available for reservations and you aren't too early, there shouldn't be any problems. Quote Link to comment Share on other sites More sharing options...
Matt Posted May 15, 2017 Report Share Posted May 15, 2017 Which ship and how many days until your sailing? Quote Link to comment Share on other sites More sharing options...
Buzzard05 Posted May 15, 2017 Report Share Posted May 15, 2017 I'm getting this same message too. I have "My Time" dining on Harmony in late July. We did "My Time" on a Navigator cruise last fall and I had no trouble making online "My Time" reservations before our cruise. Quote Link to comment Share on other sites More sharing options...
KLA Posted May 15, 2017 Report Share Posted May 15, 2017 21 hours ago, arebee said: I've never used a TA for my cruises. Maybe they are who need to make the reservations. If all else fails, go the the MDR when you get on board and set it up. Typically, you are able to make your own dining reservations via the cruise planner when you book through a TA. Quote Link to comment Share on other sites More sharing options...
JenniferE Posted May 15, 2017 Author Report Share Posted May 15, 2017 Matt, we leave on Harmony in 33 days! Quote Link to comment Share on other sites More sharing options...
Matt Posted May 16, 2017 Report Share Posted May 16, 2017 13 hours ago, JenniferE said: Matt, we leave on Harmony in 33 days! So when you go to the Cruise Planner and you go to the Dining section, do you see options there? Specifically, do you see My Time Dining reservation option? Quote Link to comment Share on other sites More sharing options...
Buzzard05 Posted May 16, 2017 Report Share Posted May 16, 2017 I emailed RCI last week about this, and just got the following response: "We were unable to duplicate any errors with the My Time Dining reservations system in Cruise Planner. Dining times are loaded and able to be reserved at this time. We do apologize for any inconvenience experienced.If you continue to have trouble, you may contact our Cruise Planner department directly by dialing 1-800-398-9819. Regrettably it is very difficult to diagnose and correct web issues via email response. Representatives are available from 8:00 am to 11:00 pm Eastern time Monday through Friday, or 9:00 am to 8:00 pm Eastern Time Saturday and Sunday." So I guess I will be calling to reserve our times. Quote Link to comment Share on other sites More sharing options...
Matt Posted May 16, 2017 Report Share Posted May 16, 2017 Based on that response, I'd first try to see if you can reserve MTD via Cruise Planner site. It's certainly faster than calling RC. Try booking one night at a time, and then checking out before selecting another night. Quote Link to comment Share on other sites More sharing options...
JenniferE Posted May 16, 2017 Author Report Share Posted May 16, 2017 Matt, In Cruise Planner>Dining>My Time Dining There is a yellow box that says "View Details", when you click on that it gives you details but no way to make a reservation. I'm calling them now! Quote Link to comment Share on other sites More sharing options...
psko Posted May 17, 2017 Report Share Posted May 17, 2017 I'm getting the same error message as you for my Harmony cruise in August: "YOUR DINING SELECTION WILL NOT ALLOW YOU TO CREATE, MODIFY OR CANCEL COMPLIMENTARY DINING RESERVATION". Did they fix your problem? Quote Link to comment Share on other sites More sharing options...
psko Posted May 17, 2017 Report Share Posted May 17, 2017 Ok guys, for everyone getting the error message, I found a way around it: 1) On the cruise planner select "Dining & Beverage" and then "All Dining" 2) Scroll down till you see "My Time Dining" options and the "View Details" button 3) Right click the "View Details" button and copy the link (in my case the link is "https://secure.royalcaribbean.com.br/cruiseplanner/category/1011/product/XXXXXXXXXXXXXX") 4) Change the link manually by inserting "/booking" before "/product (in my case it becomes "https://secure.royalcaribbean.com.br/cruiseplanner/category/1011/booking/product/XXXXXXXXXXXXXX") 5) copy and paste the new link and hit enter. You will be presented with MTD options. Enjoy JenniferE and Matt 2 Quote Link to comment Share on other sites More sharing options...
Buzzard05 Posted May 18, 2017 Report Share Posted May 18, 2017 On 5/17/2017 at 8:00 AM, psko said: Ok guys, for everyone getting the error message, I found a way around it: 1) On the cruise planner select "Dining & Beverage" and then "All Dining" 2) Scroll down till you see "My Time Dining" options and the "View Details" button 3) Right click the "View Details" button and copy the link (in my case the link is "https://secure.royalcaribbean.com.br/cruiseplanner/category/1011/product/XXXXXXXXXXXXXX") 4) Change the link manually by inserting "/booking" before "/product (in my case it becomes "https://secure.royalcaribbean.com.br/cruiseplanner/category/1011/booking/product/XXXXXXXXXXXXXX") 5) copy and paste the new link and hit enter. You will be presented with MTD options. Enjoy That worked perfectly. Thank you very much for posting this! Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted May 18, 2017 Report Share Posted May 18, 2017 I'm not saying this IS why some are having problems booking MTD but it MIGHT be related to a topic I just started in the Rumor section. I read on CC this morning that MTD is being eliminated. I do NOT know if this is true or not but if it is being either eliminated or significantly rescoped, that could be the reason some are having problems booking MTD online. IT'S JUST A RUMOR at this point. Quote Link to comment Share on other sites More sharing options...
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