Pooch Posted June 11 Report Share Posted June 11 Showing my age here, anyone else remember Paul Harvey? As you have all been so kind and supportive through the trials and tribulations of my brother’s attempt at his first cruise, wanted to fill you in on the final outcome. 1. Royal refunded port taxes, fees, prepaid gratuities and DPB. 2. AON insurance issued FCCs for 90% of the unrefunded cruise fare. This was confusing because they issued 2 FCCs but he only received 1. They are reissuing the 2nd. 3. SWA returned the points used for the cancelled flights and gave them $650 in LUV anytime vouchers. So in the end he had to eat 10% of the cruise fare ($177 we had a very suite deal) and the cost of the insurance ($148). We are now looking for another cruise to book. I will take one for the team and go too (the things I do for my brother). I won’t ever be able to recreate the deal we had on Harmony but at least he got what I consider reasonable compensation for his ordeal. Thanks to all here, my RC family! fireclan, SPS, Ampurp85 and 8 others 6 5 Quote Link to comment Share on other sites More sharing options...
RCARD Posted June 11 Report Share Posted June 11 We are now looking for another cruise to book. I will take one for the team and go too (the things I do for my brother). The sacrifices we are forced to make! Neesa, WAAAYTOOO, PPPJJ-GCVAB and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
Pooch Posted June 11 Author Report Share Posted June 11 We are booked on Explorer out of Miami in October but all the jr suites are gone. He’s got to use the FCCs by mid-May. I was looking at Brilliance out of Tampa but I want a promenade instead of a centrum. WAAAYTOOO and Bob_KY 2 Quote Link to comment Share on other sites More sharing options...
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