WannaCruise Posted November 4, 2020 Report Share Posted November 4, 2020 This morning I tried the Royal app. It had signed me out and asked me to sign in again, but when I entered the reservation number for my next cruise in March, it said it couldn't find it. Then, same thing for our August cruise. So I tried cruise planner on the computer. At first it said 0 upcoming cruises. I managed to refresh it but it lists 3 of my 5 cruises (march not showing, august showing, and one for 2022 is missing too). Anyone else having issues with cruises not showing? Odd as I definitely didn't cancel anything. Quote Link to comment Share on other sites More sharing options...
Matt Posted November 4, 2020 Report Share Posted November 4, 2020 It's not unheard of to have intermittent weird issues like you describe. Kind of surprised when you changed computers same thing happened again. Quote Link to comment Share on other sites More sharing options...
WannaCruise Posted November 4, 2020 Author Report Share Posted November 4, 2020 Thanks for the reply. One was the app on my phone (where it never found the reservation) and one was cruise planner on the computer (better luck but cruises still missing) Quote Link to comment Share on other sites More sharing options...
Sharla Posted November 4, 2020 Report Share Posted November 4, 2020 They are juggling so many things right now I'd give it a day or two. Quote Link to comment Share on other sites More sharing options...
WannaCruise Posted November 4, 2020 Author Report Share Posted November 4, 2020 Thanks. Will check again in a few days. Quote Link to comment Share on other sites More sharing options...
PRebecca Posted November 4, 2020 Report Share Posted November 4, 2020 My January sailing shows me checked in already with my details from the cancelled one from this summer or fall (I don't know which one there were 3 shorties cancelled); I just updated my photo and left it as is! I also had an 11:30 check in instead of 2:30 so that was sweet; although I know it's most likely a moot point. WannaCruise 1 Quote Link to comment Share on other sites More sharing options...
CrimsonCruiser Posted November 4, 2020 Report Share Posted November 4, 2020 When I tried this morning to get to the Cruise Planner from my Upcoming Cruises page, I was getting stuck in a loop. The link on the Upcoming page would lead me to the cruise planner asking me to sign in...and when I signed in again it led me back to the Upcoming page. I was able to get around it by coming in from the drop down menu of the home page. WannaCruise 1 Quote Link to comment Share on other sites More sharing options...
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