Anastasia Posted February 28, 2020 Report Share Posted February 28, 2020 Hi guys, I had a question. Currently we have 2 suites - one with 2 adults and the other with 3 adults. My travel agent got confused and mixed up the two people (so person 1 was put in person 2’s cabin and vice versa). So when I board the ship, would I go to guest services to switch the names of the passengers in each cabin? Many thanks in advance! Quote Link to comment Share on other sites More sharing options...
AnnetteJackson Posted February 28, 2020 Report Share Posted February 28, 2020 2 minutes ago, Anastasia said: Hi guys, I had a question. Currently we have 2 suites - one with 2 adults and the other with 3 adults. My travel agent got confused and mixed up the two people (so person 1 was put in person 2’s cabin and vice versa). So when I board the ship, would I go to guest services to switch the names of the passengers in each cabin? Many thanks in advance! Im not sure when you cruise but it might could be fixed now. But once on board as long as there is a bed for the person in the room they will change them at guest services with no issues. Anastasia 1 Quote Link to comment Share on other sites More sharing options...
Anastasia Posted February 28, 2020 Author Report Share Posted February 28, 2020 So you’re saying I can call RC now and fix it before I board in 2 weeks? Quote Link to comment Share on other sites More sharing options...
Hoski Posted February 28, 2020 Report Share Posted February 28, 2020 You can change a name up to 48 hours before the cruise as long as at least one person stays the same in each cabin. Anastasia 1 Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted February 28, 2020 Report Share Posted February 28, 2020 49 minutes ago, Anastasia said: So you’re saying I can call RC now and fix it before I board in 2 weeks? My thought is call your travel agent. They mixed it up and they need to fix it. TXcruzer, HeWhoWaits and Smurfy 2 1 Quote Link to comment Share on other sites More sharing options...
AnnetteJackson Posted February 28, 2020 Report Share Posted February 28, 2020 21 hours ago, Anastasia said: So you’re saying I can call RC now and fix it before I board in 2 weeks? Your travel agent will have to do it as the cruise line will not do it for you, but yes a name change between them should be doable. If not, moving them on board will take maybe 5 minutes. I did this for @Matt on the Freedom cruise and no big deal once on board. Quote Link to comment Share on other sites More sharing options...
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