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Quantum of the seas


Pat Jukes

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We have recently booked a cruise from Singapore on Quantum which is described as a “fully immersive experience” As the ship had been converted to suit the Chinese passenger, I wondered whether anyone had any tips for things we need to differently, best places to go etc. We do want to experience the culture, just don’t want to risk offence or miss the best bits!

thanks

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Welcome to the Blog!

We've cruised quite a bit in the Asia region in the past 6 years. Specifically out of Singapore, there was very little difference, past the superficial, to the "regular" Royal experience.

Off the top of my head, you'll see signage in Chinese around the ship, but always also in English. A larger percentage of the staff will be Chinese, but they will all still speak English. There will be regional food offerings in the MDR and Windjammer (yum!) but also classic western dishes.

As for the passengers, there will to be lots of Asians, of course (just like cruises out of Miami have tons of Floridians! ? ). There will be a lot of extended families/large groups, as cruises are marketed for reunion-style vacationing in the region.

Likely the only thing that may feel odd (if you're American/Australian particularly) is the whole personal space thing. We're used to in now, living over here, but initially it felt uncomfortable to me to have people standing right next to me all the time. Once you realize that it is totally normal and not at all rude or personal, you don't even notice it anymore. For example, in a crowded elevator -- in America, we avoid cramming what we consider too many people in an elevator, and as soon as one person leaves, everyone else spreads out to put as much distance as possible between everyone. This is "normal" for us. In much of Asia, as people leave the elevator no one moves. This is because "normal" is to get in and stand in your spot, staying still until it is time to go. Less jostling that way. Just a different perspective.

I'm happy to answer any questions you might have, but you're going to love your cruise so don't worry! 

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Unhappy Diamond Member.

 

Have just returned from Quantum, sailing out of Singapore on 24th  January.

We are also Diamond Members, and have done this cruise at the same time  every year, for the past 3 years, (Singapore to Malaysia over 4 or 5 nights)   All we enjoy now is the sanctuary of the Diamond Lounge.

Our extended family is Asian and we travel from Australia to Singapore to visit them annually.

In the past the ships doing this route were Voyager and Mariner (beautiful Diamond Lounge, food, facilities, natural light , open decks and staff)

Having only sailed on other ships , we thought we would try the larger Quantum (unfortunately we found the casino very smoky , believe it or not the ship claustrophobic and having no real "soul")

A bit like a floating  Shopping Mall.

There was no Diamond Lounge, which  upset us, as we were not made aware of this when booking. All we look forward to is this bit of luxury and refuge from the noise.

Guest Services said there had never been a Diamond Lounge " as there was not enough room" although websites and staff confirmed there had been one. Surprisingly, every drinking venue was empty as the majority of passengers do not drink.  So there was plenty of room.

We were looking forward to the Cultural Immersion, but unfortunately struggled a bit.

There were about 70% Mainland Chinese passengers, It was Chinese New Year , with the other passengers being Singaporean etc. Probably only 2% from other countries.

We met some lovely people. Staff were fantastic, Solarium and cabin beautiful.

We eat a lot of Asian food, but found the Windjammer food repetitive and un appetising.  Surprisingly, not a good selection of Asian or Western food.   Main Dining was nice.

Be prepared for passengers to gather in large groups in the Windjammer and not vacate the tables, it was loud and crowded. .

 

We are cancelling our next cruise with them for 2021.

Let me know if you need any more information, I will gladly try and  assist you.

 

 

 

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15 minutes ago, Birdy said:

Unhappy Diamond Member.

 

Have just returned from Quantum, sailing out of Singapore on 24th  January.

We are also Diamond Members, and have done this cruise at the same time  every year, for the past 3 years, (Singapore to Malaysia over 4 or 5 nights)   All we enjoy now is the sanctuary of the Diamond Lounge.

Our extended family is Asian and we travel from Australia to Singapore to visit them annually.

In the past the ships doing this route were Voyager and Mariner (beautiful Diamond Lounge, food, facilities, natural light , open decks and staff)

Having only sailed on other ships , we thought we would try the larger Quantum (unfortunately we found the casino very smoky , believe it or not the ship claustrophobic and having no real "soul")

A bit like a floating  Shopping Mall.

There was no Diamond Lounge, which  upset us, as we were not made aware of this when booking. All we look forward to is this bit of luxury and refuge from the noise.

Guest Services said there had never been a Diamond Lounge " as there was not enough room" although websites and staff confirmed there had been one. Surprisingly, every drinking venue was empty as the majority of passengers do not drink.  So there was plenty of room.

We were looking forward to the Cultural Immersion, but unfortunately struggled a bit.

There were about 70% Mainland Chinese passengers, It was Chinese New Year , with the other passengers being Singaporean etc. Probably only 2% from other countries.

We met some lovely people. Staff were fantastic, Solarium and cabin beautiful.

We eat a lot of Asian food, but found the Windjammer food repetitive and un appetising.  Surprisingly, not a good selection of Asian or Western food.   Main Dining was nice.

Be prepared for passengers to gather in large groups in the Windjammer and not vacate the tables, it was loud and crowded. .

 

We are cancelling our next cruise with them for 2021.

Let me know if you need any more information, I will gladly try and  assist you.

 

 

 

This is a fan message board - you'd have to contact Royal Caribbean directly with your concerns.

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1 hour ago, Birdy said:

Unhappy Diamond Member.

 

Have just returned from Quantum, sailing out of Singapore on 24th  January.

We are also Diamond Members, and have done this cruise at the same time  every year, for the past 3 years, (Singapore to Malaysia over 4 or 5 nights)   All we enjoy now is the sanctuary of the Diamond Lounge.

Our extended family is Asian and we travel from Australia to Singapore to visit them annually.

In the past the ships doing this route were Voyager and Mariner (beautiful Diamond Lounge, food, facilities, natural light , open decks and staff)

Having only sailed on other ships , we thought we would try the larger Quantum (unfortunately we found the casino very smoky , believe it or not the ship claustrophobic and having no real "soul")

A bit like a floating  Shopping Mall.

There was no Diamond Lounge, which  upset us, as we were not made aware of this when booking. All we look forward to is this bit of luxury and refuge from the noise.

Guest Services said there had never been a Diamond Lounge " as there was not enough room" although websites and staff confirmed there had been one. Surprisingly, every drinking venue was empty as the majority of passengers do not drink.  So there was plenty of room.

We were looking forward to the Cultural Immersion, but unfortunately struggled a bit.

 

We met some lovely people. Staff were fantastic, Solarium and cabin beautiful.

We eat a lot of Asian food, but found the Windjammer food repetitive and un appetising.  Surprisingly, not a good selection of Asian or Western food.   Main Dining was nice.

Be prepared for passengers to gather in large groups in the Windjammer and not vacate the tables, it was loud and crowded. .

 

We are cancelling our next cruise with them for 2021.

Let me know if you need any more information, I will gladly try and  assist you.

 

 

 

I'm not a Diamond member so I can't speak to those concerns, but your other views on Quantum struck a chord with me. I found it a bit soulless too, although the Solarium was gorgeous. A floating shopping mall is spot on. The Windjammer was without fail mega-crowded, port days and sea days alike. And bars were always empty.

However, a cruise is a cruise and we still had a lovely time. I loved the indoor pool, and 270* was a beautiful space. There is always somewhere you can find that you enjoy. All those other concerns are just minor irritants.

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Thanks very much for this feedback, it’s good to be aware of the differences so that we can prepare. Already I think we will avoid the Windjammer early on and use MDR more. As new diamond members last cruise we haven’t really had time to get to appreciate the diamond lounge facilities, so I can live with this situation, but I’ll be looking out for it in October when we do Eastern Med 

thanks a lot for your time 

pat

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13 hours ago, Birdy said:

Unhappy Diamond Member.

There was no Diamond Lounge, which  upset us, as we were not made aware of this when booking. All we look forward to is this bit of luxury and refuge from the noise.

Guest Services said there had never been a Diamond Lounge " as there was not enough room" although websites and staff confirmed there had been one. Surprisingly, every drinking venue was empty as the majority of passengers do not drink.  So there was plenty of room.

There is no Diamond Lounge shown on the deck plans for Quantum of the Seas on Royal's website or a couple others I just checked.  Did you look at those before booking your cruise?  What else do you think Royal should have done to inform you about what was available on the ship?

Quantum was designed for the Chinese market.  It has much more casino space (yes at the expense of the diamond lounge).  Not sure what else to tell you but research the ship before you book.

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Whilst there has been no Diamond Lounge on Quantum, when numbers are sufficient, they open Music Hall (Deck 4) from 4.30 to 8pm for drinks and Canapes. This was the case on repositioning cruise in Oct 19 from Beijing to Singapore. Deck 4 was a large area and it was packed each night.

Someone posted elsewhere, that this was still the case on a recent cruise, even though area shows as high end Casino. Doing cruise shortly so guess will find out first hand.

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