Atlantix2000

Repeat over and over as a meditative chant: "I know my GTY can be assigned anytime between the day I book and the day I board"

A 3 night package gets you 3 meals. You could use them as credits at Playmakers but that's not a good value compared to what you paid. It sounds like you want the unlimited dining package. There's no in between option.

You should specifically tell them both when you want to use a discount and (more importantly) when you do NOT want to use a discount. Otherwise, you may find they've given you 50% off a cheap drink which means the deal is no longer available when you want to buy an expensive drink. Yes, you could go to guest services and fix this but that takes time away from your vacation!

Here's a similar thread offering a refund on already purchased transfers. It seems there are 7 ships in port that day so they are making the offer as a way of reducing the number of cars/ubers/taxis. I don't think it has anything to due with San Juan.

Hopefully you will return and learn that you have not made a request. You are only talking to other cruisers here, not Royal Caribbean itself.

"A GTY can be assigned anytime between the day you book and the day you board". Repeat this mantra each time you question your lack of assignment.

It's winter and flu season. Many, many of your fellow passengers are going to click or say "no" when asked if they are sick or have symptoms of being sick. I'm not saying that's right but the reality is there are going to be sick people on the cruise. There are also going to be healthy people that get sick while on the cruise (some caused by the former, some by bad luck). Most people aren't willing to give up their vacation when they are sick especially if they didn't get travel insurance.

There's no single definition of a good room. If you feel like you will be going back to your room multiple times a day, then a midship location will be less walking on average. But if you think you will leave the room for breakfast and not return until it's time to sleep, then that won't make a lot of difference. If you are prone to motion sickness, the usual recommendation is that lower is better, but since you've never been on a cruise ship before, it's hard to know how you will react. Some people that get sick in cars or small boats don't have any problem on a cruise ship. Others only get sick at sea and don't know this until they cruise. The view is going to be extremely similar from all rooms in the oceanview with balcony categories. About the only other suggestion is searching for reviews of that specific room to see if anyone complains about maintenance issues.

With 4 people, you probably don't even have to ask. The assumption is everybody gets their own bed.

Sounds like cruising isn't the right type of vacation for you. Do try and remember that at least a ship can sail around a storm. If you book a land vacation, there's no avoiding a storm that takes aim at you. There's risks in every type of vacation.

Every time the standard drink price has gone up, the packages have adjusted to cover the new standard drink price. And for those drinks that are more expensive than a standard drink, you only pay the difference when you have the package. For example, if you ask for a standard $14 mixed drink to be made with a premium liquor, the price might go up to $16 but you only pay $2 (+18% gratuity so $2.36). Hope that helps.

You seem confused. You said they aren't reimbursing for port charges but you also said they provided an onboard credit for the extra day at sea. Guess what? That was the difference in port charges. It's minimal because it's a pretty small fraction of the cost of your cruise. When you signed the cruise contract (which I'm sure you just clicked Yes to instead of actually reading), you agreed to port substitutions, missed ports, weather interference, and everything else that can happen on a cruise. Your situation is not unique and honestly a tiny issue compared to real problems like hurricanes. You're getting the brush-off because that's all you get in this situation from any cruise line. It's just part of cruising. And for the record, while those email addresses do go to someone in the executive offices, they are answered by low level employees whose only job is putting up with customers like you. Michael Bayley doesn't actually use that email address. No executive at any company publishes the real email address they use on a daily basis.

Then no doubt your lawyer would tell you not to keep talking about a potential case.

and you might have 30 more days to wait for that assignment. That's just how it works.

I feel like this is a repeat of this thread from a couple months ago:

You win the Internet today!

CocoCay is in the Bahamas. If you thought you could press charges when you returned to the United States, that's not how the world works. You would have had to demand to see Bahamian police before leaving CocoCay but that could have meant leaving the cruise and traveling to another Bahamian island. It's not clear whether that would be worth it.

I can't speak to when rooms are normally ready because my cruise out of San Juan was post Hurricane with the previous cruise cancelled so rooms were ready immediately. (This was several years ago). However, I believe the later boarding times are necessary due to airport schedules. As I recall, most of the arrivals from the mainland US are early-mid afternoon due to the effect of time zones. (For example, if the earliest flight from the West Coast leaves at 6AM pacific time, that's already 10AM in Puerto Rico not counting any flight time). While it is always recommended to travel the day before a cruise, realistically, many passengers do fly same day. If Royal held to their normal departure times, too many passengers would miss cruises from San Juan. On the plus side, leaving port after dark gives great views of the fort lit up at night.

Yeah I have no idea what that meant either. But the restriction on baby monitors is to prevent parents leaving little ones in the cabin alone thinking they can just keep an eye on them with the baby monitor. That's perfectly reasonable.

Having a grounding plug isn't worth much on a ship where there's no actual ground. An important difference is they know where they bought their box fan and what is inside it.

Then I'm even more confused. You don't need a pullman bed. That's the option for the 4th person on ships that use pullmans.

If you booked for 4 people and the room sleeps 4 people, what's the complaint?

Unable to go or chose not to go? Many people travel while sick for various reasons including not wanting to lose money. There are probably people with covid on every ship as we speak. Most of the generous refund policies from the covid era are long gone. Does your travel insurance cover covid diagnosis? Does your travel insurance provide "cancel for any reason" coverage? If you don't have the right travel insurance (or worse don't have any travel insurance), you probably have made an expensive choice.

If you would make great use of the refreshment package, that certainly helps. But there are plenty of people who are perfectly happy with the free drinks (water/tea/coffee/juice). Then consider that the more people in the stateroom, the more drink packages you may be required to purchase. If any single adult wants the Deluxe Beverage packet (with alcohol), then all other adults in the cabin must get something too. (The website/app will require that all purchase the Deluxe but you can call to book the Refreshment for those that are pregnant or don't drink alcohol but they MUST get something). Again, that's fine when everybody wants the same level, but if you want the Deluxe and your wife wants the free optoins, then you have to drink enough to justify the cost of 1 Deluxe and 1 Refreshment by yourself. The math on this decision is always personal.

Royal calls them Yeshiva Week sailings: https://loyaltoyoualways.com/news/kosher-dining/