Gallaleuci

Thank you all so much!! Order to go sounds like it will work! No matter, we are on a RCCL cruise and that's what is most important!!

Thanks for this tip! We reserved dinner for 6 on Day 4 on Anthem in March! This will be our 1st specialty restaurant experience!

We are sailing on Anthem on 24 March 2024 (Mum, Dad, & 21 YO Son). We are celebrating our son's 21st B-Day & college graduation and our 25th Annv. We booked Jamies to celebrate our son's achievements. While doing so I saw the meat planks on the menu. These look a bit nicer than the cheese tray listed on the gifts and gear in the planner. My question is this, we are staying in a grand suite, can I order a bottle of wine and the "meat plank" to our cabin? (We have the unlimited drink pkg and enjoy charcuterie).

Hi! We're on this cruise as well! It's been 17 years since we last cruised. We are sailing as a family celebrating our son's 21stB-Day & College Graduation and our 25th Annv. Looking forward to Coco Cay!!!!

UPDATE ! The level of service continued to decrease so, I wrote to the VP and expressed my concerns. We were immediately given an interim TA who listened to our challenges, relayed them to management and began working with us to answer our questions and handle our concerns. We were given the option of selecting any TA at VTG and we asked for a more senior TA that had years of RCCL experience. Boy we lucked out with Heather, she jumped in the deep end and got us back on track and has gone above and beyond to assist us, we are so happy now! (We did find out that our original TA was fired, apparently, he had more problems and complaints than we knew. Please note this WAS NOT our intention) Only 157 days until we check in for Anthem and 202 days until we sail!!!

Thank you both!! We booked this on April 8th. I think we will ride this out and lesson learned.

OK, I am embarrassed to admit this as an experienced cruiser. I messed up and went with VTG and it had been nothing but awful! (Please note this is MY experience and I am speaking for myself) The initial contact was ok after we dealt with the "cabin hold" he placed unbeknownst to us. (When first contacted, he put a 5-day hold on the cabin I wanted....a grand suite...then told me the price was going up) We dealt with this and booked cabin 12646 on Anthem. Initially, emails were returned right away, and then....crickets. My emails take days to get a response if I get one at all. For example, I asked about WOW bands (Now, if they aren't offered on our ship, that's fine, just tell me).....nothing. I asked about the lapel pin a C&A member is supposed to receive and the TA's response was..."Your cruise is 10 months away, let's not worry about this now". Also, when I asked if rates change, would we be notified, and his response was that was up to us to track, follow, and inform him. I understand I am not the only client this TA has however, as a customer I do expect a bit of service. How do I switch the reservation from this agency to RCCL directly? Will I get hit with fees or worse, lose the booking altogether? Do I just "suck it up" and weather this booking? From what I have read here, MEI seems the way to go if you are looking for an agency responsive to the needs of a customer.