andrew_amy

Thanks. Just canceled the prior packages and bought the same things now discounted deeper. What happens with the gratuities? They were not credited on the refund then charged again on the new sale - which ate up most of the savings.
Sorry - newbie questions.
-Andrew
Credit order

 
New  order

If you notice a lower price, do you cancel your prior purchase (drink package, for example) then purchase again at the lower price?

Update on this thread: I reached out to Sara (Client Relationship Manager) who recommended Jennifer Kelln and our experience to date has been outstanding. Thanks Sara and Jennifer!

Update on this thread: I reached out to Sara (Client Relationship Manager) who recommended Jennifer Kelln and our experience to date has been outstanding. Thanks Sara and Jennifer!

Update on this thread: I reached out to Sara (Client Relationship Manager) who recommended Jennifer Kelln and our experience to date has been outstanding. Thanks Sara and Jennifer!

Update on this thread: I reached out to Sara (Client Relationship Manager) who recommended Jennifer Kelln and our experience to date has been outstanding. Thanks Sara and Jennifer!

Update on this thread: I reached out to Sara (Client Relationship Manager) who recommended Jennifer Kelln and our experience to date has been outstanding. Thanks Sara and Jennifer!

Update on this thread: I reached out to Sara (Client Relationship Manager) who recommended Jennifer Kelln and our experience to date has been outstanding. Thanks Sara and Jennifer!

Update on this thread: I reached out to Sara (Client Relationship Manager) who recommended Jennifer Kelln and our experience to date has been outstanding. Thanks Sara and Jennifer!

Thanks to those who shared their experiences. I’ll reach out to Beci to discuss further. 

We transferred our cruise to MEI last month following all the amazing feedback from the group around effortless repricing, but it looks like we were paired with an unresponsive agent (withholding name). I sent a simple time-sensitive question via email to her a week ago and haven't heard back.
I was considering reaching out to MEI and perhaps asking for a more responsive agent - seems like a reasonable request. Is it too late to transfer back to RC?
Thanks for the advice,
Andrew

Thanks to those who shared their experiences. I’ll reach out to Beci to discuss further. 

Thanks to those who shared their experiences. I’ll reach out to Beci to discuss further. 

Thanks to those who shared their experiences. I’ll reach out to Beci to discuss further. 

We transferred our cruise to MEI last month following all the amazing feedback from the group around effortless repricing, but it looks like we were paired with an unresponsive agent (withholding name). I sent a simple time-sensitive question via email to her a week ago and haven't heard back.
I was considering reaching out to MEI and perhaps asking for a more responsive agent - seems like a reasonable request. Is it too late to transfer back to RC?
Thanks for the advice,
Andrew

Thanks to everyone for sharing their feedback.