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recogneyes

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Everything posted by recogneyes

  1. I did ask this question when I booked using the discount and they did advise that the best price guarantee was still in place. I suppose we won't know for sure unless we see any reduction in fare.
  2. On our January and February sailings we were provided with the vaccinated bracelet. In March, they had stopped giving them out.
  3. When I called to book our Annual Tier cruise a few days ago, the person I spoke to mentioned that Wonder could be booked in mid-late March as it's one year in service would be completed. If that time works for you I would call as soon as you can as I'm sure lots of people will be jumping on that.
  4. You can call the casino number and ask if they can be moved to a casino booking linked to your profile. Depending on what rate your family received when booking it may or may not be advantageous to move it because it will be priced based on current rates. Good luck!
  5. A few weeks ago, I was able to apply a $500 certificate to a cruise I have booked at the end of the year. The sailing did not qualify to use a complimentary certificate, however, Club Royale transferred the booking to a casino booking and the $500 was applied. My final payment date remained the same. When booking any complimentary sailings, we've been asked to pay full upgrade and port fees & taxes. This is all new to us so but this has been our experience thus far.
  6. We just redeemed our annual tier credits today and booked cabins for friends and yes, it amounted to about a 5% savings with our Prime discount. We were told each tier credit redemption is allowed to book one additional cabin with the discount.
  7. We had this happen one of our sailings this year. We had two cabins and I called our TA to switch 2 of our party between the cabins. Long story short, there was an FCC attached to one of the parties and when they moved cabins their FCC fell off and the cabin now had a balance owing. The problem was - neither our TA or Royal advised this was the case. I only found out because the booking disappeared from my app. The cabin was no longer available and Royal was still capping the sailing. Royal would not deal with it as it was a TA booking but thank goodness our TA pressed on and got our booking back -in the original cabin. Royal insisted that we needed to pay the current fare but in the end they honoured our original booking. The cruise planner items were lost but with Royal's math and promotions it didn't really impact us as we just re purchased during the next sale. So, my advice is to have your daughter's TA work with Royal's resolutions dept to get this sorted out. Sounds like the TA gave incorrect information so they should be willing to try to fix. Ideally, she would like the original reservation number reinstated which should then identify her as having being booked during CWC. Good luck
  8. You will be so glad you had this additional time in Vancouver. There is so much to see and do. Testing can be booked right at the Vancouver airport so if you can confirm testing can be done 2 days prior to sailing, you can test when you land and then be done with it. I believe antigen tests are $79.
  9. I believe you can still book antigen appointments at the Vancouver airport through CVM Medical. The cost is $79 and results take approx 30 minutes. If you are arriving 2 days prior to cruise and can confirm that the test can be taken 2 days prior in order to board the ship, this would be the most convenient and likely cheapest option.
  10. That absolutely could be the case but as a business, why risk it? The sailing capacities continue to increase so in the short term it's not really hindering business - at least not enough that the cruise lines are willing to take the chance. At some point the protocols will go away .... we just can't say when.
  11. I think another important consideration is that the increase in capacity which we've seen over our past three cruises since January is occurring with vaccine mandates and testing in place. RCCL could risk a decrease in demand should these protocols be done away with as many people are choosing to cruise because these protocols are in place.
  12. We sailed a back to back on Jewel a few years ago and absolutely loved it. So easy to navigate the ship. The glass elevators - views were incredible. The crew was outstanding and we felt there was more than enough entertainment to keep us busy. That being said, the itinerary included a port day most days so we really only had time to enjoy the ship in the evenings. The main reason I would not choose a smaller ship would be if travelling with kids or teens who would be bored without flowrider, waterslides, ziplines etc. The bigger ships are definitely more of a fit if travelling with kids imo.
  13. You can absolutely head to any of the bars and order a drink. You just need to provide your cabin number. Enjoy!
  14. On Anthem last week - list of points still showed 2500 points required but when speaking with host she confirmed it had been reduced to 1500 points but status does not change until April 1st therefore no sticker.
  15. I would recommend Atlantis Waterpark. You can buy day passes for around $200pp and that would give you full access to the resort. Without the waterpark passes, you can still head over to the resort and walk through the hotels and around the marina but if everyone would enjoy the waterpark it's a pretty neat experience. You can book the day passes online or call the resort.
  16. Ok, I understand and yes, that is different than the FCC being issued due to the halt in sailings. The only other suggestion I have then is to send an email to guest relations [email protected] and explain the situation and see if anything can be done. It can't hurt to ask. Good luck
  17. If you are referring to a future cruise credit then I would suggest your in laws call back again and again until they get someone who can make this right. Royal has become much more flexible in allowing FCC's to be shared amongst family members and this seems like a compelling case.
  18. The site was updated with the new testing protocols but the threat of being fined for trying to enter with a positive test (or no test) has not been removed. It could just be a scare tactic but until the threat of a fine is removed it is still deterring people from travelling and causing concern to some people who are choosing to go. I'm glad it didn't cause any issues for you.
  19. I was hoping that the Gov't of Canada travel requirements had been updated to reflect the removal of the potential $5k fine but unfortunately it still reads "A positive antigen pre-entry test result is never a valid test result for boarding a flight or entry to Canada, not even if it is from within 10 to 180 calendar days before your date of entry. Canadians: To avoid being fined $5,000 per traveller (plus surcharges), wait to enter Canada at least 10 calendar days after your positive molecular test result. If travelling by air, you’ll be denied boarding. Counting starts the day following the day of testing.
  20. Yes, we are wondering the same. Did the border agent allow you to cross with a positive test and if so was there any reference to the $5k per person potential fine? I hope you are feeling alright.
  21. We actually had our test at the SH Pearson airport site....which is 5 mins away from the airport but results were super quick. We then used the SH telehealth tests to come back home (took them in our cabin on last night of cruise). We flew Air Canada and had no trouble boarding flight or at customs. However, when I look at BOTH test results, they read exactly the same way. The address is the same (Mississauga) and the Test Type reads SD Biosensor COVID-19 Ag Test (BAS). I truly do not see how Royal could differentiate between where/how they were administered. To @Versachi's point, there is no reference to this being a telehealth administered test on my results.
  22. Yes, unfortunately that is true. We were on Oasis in January and casino was smoke free. On our Navigator sailing in February casino and pool deck were back to allowing smoking and it was awful. At least on the pool deck you can walk on the other side to try to avoid but when the solarium doors opened on that side it seeped through. The casino was packed and full of smoke any time we went to play. Would much prefer a smoke free environment!
  23. We just sailed on Navigator last week and had a tremendous time at dinner with our amazing dining staff Maria and and Omkar. They just really made our evenings even more wonderful!!
  24. We would have done the same had the rules been clearer...which only made sense...but didn't want to take the chance. With the new guidelines then taking them the morning you are leaving the ship means you don't have to interrupt your last night to take them. Have a great time!
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