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Everything posted by Allen2

  1. Grats added when we order bottled water - note water has been in cans, not bottles. If you do not drink much alcohol and are Diamond and up, you can use your unused drinks to order bottled water, and usually are given water in bottles, not cans. Just keep track of drinks used.
  2. We enjoyed a 10 and an 11 day B2B throughout the Southern Caribbean this past December on the Vision. Highly recommend!! Great service, food, patrons. Good ports overall.
  3. Note that in some tender ports, the ship will issue numbered tickets, tied to orderly boarding of the tenders. Ticket numbers will be called in order. Often times early shore excursions go first - and tender ports are time-consuming. You may have less shore time than expected.
  4. Had similar issues with MEI: unresponsive, incorrect information. Migrated to another agency and am thrilled.
  5. If you purchased this robe, you might have trouble fitting it in your luggage for the sad trip home.
  6. Nail clippers work and TSA has no problem to date
  7. IMO: Totally agree! Noon to 5 p.m. should get you everything!
  8. Added thought: Apple "Air Tags" are really great for tracking luggage - in almost every situation. Four tags for $99 on Amazon (I believe).
  9. Also: it is normal for luggage tags to sometimes show up later on the web site
  10. Other sensible, easy way: ask your travel agent for help!
  11. You can also negotiate with taxi drivers for a private tour.
  12. There is a prior-mentioned form to use, listing options to send: e-mail, fax, snail mail. Three cruises ago and two ago I used scanned documents and form via e-mail. Had an answer within days. Upcoming did same, and had answer in less than a week.
  13. Would point out that Royal's World Cruise will be longer than mentioned above
  14. One of our "favorites" is breakfast on the balcony - room service breakfast, then enjoy outside!
  15. Carnival has had one service a day for most or all of the year. The issue is, IMO, that Royal should not emulate Carnival.
  16. Interesting. No e-mail yet - but am ready to find out!
  17. Reasonable price for hotel stay, parking, and cruise transfer at the Airport/Cruise Port Marriott Fairfield Inn. Had good experience in late November with return mid-December.
  18. Copies of proof of OBC - especially from Travel Agent and from Shareholder credit.
  19. Just left a B2B, and turnaround time on shore was 20 minutes. Easy process, with nice dining room lunch at large tables with others who on B2B.
  20. Nobody on Vision would admit to staffing issues, but the fact that there was nobody to cover for the missing waiter seems to indicate staffing issues. The assistant waiter was brand new and untrained, but did his very best. Others helped out, but service really suffered. Also, not enough tables were open during dining room lunches to properly handle the volume, which suggests the same issue.
  21. We just got off the Vision of the Seas - 10 days followed by 11 days. To put these comments in perspective, we have been on 35 RCL cruises and know what to expect. Most areas of the ship were acceptable or better, but the food and service were abysmal! We also know how to complain in private and in a manner seeking results. We discussed issues with four tiers of management, but with no results until day eight of the second cruise! At that point service was impeccable! Dining room issues included: no assigned waiter (told he had back issues, but led to believe Covid), cold food, burned chicken entree, missed courses, wrong entree delivered several times, table not cleared after courses, raw fish entree, incredibly slow service - and many other issues. The Windjammer often had only one side open, dramatically slowing service, along with quality issues. The one bright spot for us was Chops, but we also talked to a husband and wife who waited 35 minutes after seating without having their order taken; they left, although we do not know if they attempted to resolve the issue. Many diners were not pleased with dining room service - and were openly discussing. One surprising bright spot was room service, which was always on time with correct orders! Is this a "one off", or has anyone else experience such a disaster on the Vision?
  22. Have been through similar at the Port of Tampa, but not to the extent described above. Agree that all parties involved should work toward a solution!!
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