How to complete Royal Caribbean online check-in

In:
04Jun2019
By: 
Matt Hochberg

As the days get closer to your Royal Caribbean cruise, you will want to complete online check-in to expedite the process of getting onboard your ship once you arrive at the cruise terminal.

While online check-in is optional, it is a good idea to take care of it before you leave home to minimize the time needed to do the same paperwork at the terminal. When you check-in online, it saves time. You will not have to fill out any forms at the pier.

Keep in mind that you must complete and print your SetSail Pass up to 3 days prior to your sail date

When can I check-in online for my Royal Caribbean cruise?

Online Check-In opens 90 days before your cruise and must be completed no later than 3 days prior to sailing. 

Documents needed for online check-in

  • Personal Information for each guest are checking in online
  • Identification Document information for each guest you are checking in online
  • Crown & Anchor Society Membership Number (if you are a member)
  • Onward Travel Plans
  • Onboard Expense Account Information (i.e credit card and the reservation information that is authorized to charge against the account)

You will also need to establish an Onboard Expense Account via either credit card or cash.

How to check-in online via the website

  1. If you have a Royal Caribbean account already set up, simply login, find your sailing and click Start check-in.
  2. If you do not have an account set up yet, you can check-in via this page. We recommend creating an account with Royal Caribbean, linking your reservation and then completing online check-in. 
  3. Select the guests you wish to check-in
  4. Enter personal information for each guest. You will need their name, address, emergency contact information and travel documentation.  
  5. Next, you will need to decide on if you will assign a credit card or go with a cash account.  Our recommendation is to put a credit card against your account to expedite embarkation and disembarkation.
  6. You will have to read and accept the cruise contract.  This is where all those little details about what Royal Caribbean can and cannot do is listed, and while it is quite a lengthy read, it is important to be aware of the policies you are agreeing to.
  7. The next step is to pick an arrival time.  The good news is these times are not enforced, so regardless of which time you pick, you can show up to the cruise terminal at whichever times you like (especially earlier).
  8. Online check-in is now complete, and you can proceed to view your SetSail pass and/or luggage tags. It is a good idea to print a copy of each before you forget.

    These documents are available up to 3 days prior to sailing. Any closer to sailing, and they are unavailable.

    A good idea is to save each as a PDF document that you can print anytime you want later on.

How to check-in online via the Royal Caribbean app

On select Royal Caribbean ships, you can download and use the Royal Caribbean app to check-in via your phone.  The app is available on the iTunes App Store and Google Play Store.

Here are the easy to follow steps for completing online check-in via the app. 

  1. After you download, install and log into the app, find your upcoming sailing and tap Start check-in.
  2. Select the guests you wish to check-in.
  3. You will enter the personal information, travel documentation and payment details. 
  4. One nice feature of the app is it can scan your passport with the phone camera and quickly input the data for you.
  5. You will enter your onboard expense account and agree to the cruise contract. This is where all those little details about what Royal Caribbean can and cannot do is listed, and while it is quite a lengthy read, it is important to be aware of the policies you are agreeing to.
  6. The next step is to pick an arrival time.  The good news is these times are not enforced, so regardless of which time you pick, you can show up to the cruise terminal at whichever times you like (especially earlier).
  7. With online check-in complete, you will be able to view your SetSail Pass.