Voom

Guide to Royal Caribbean Voom WiFi Internet prices and tips

In:
07Feb2017

Staying connected while on your Royal Caribbean cruise is easier and faster than ever. Royal Caribbean has invested heavily in onboard internet, offering its unique branded service that offers guests superior coverage and faster speeds than the competition. Here is your guide to being online while on your Royal Caribbean cruise.

How can I get connected on my Royal Caribbean cruise?

The primary means of connecting to the internet is via WiFi that prevalent throughout the ship. Guests with WiFi enabled devices may connect at any time for "stem to stern" coverage from anywhere, including your stateroom.

All guests need to do is connect to the Royal WiFi wireless network and then open a web browser and attempt to visit any web site.  From that point, the Royal Caribbean WiFi login page will appear, with options to purchase an internet package or allow guests that already have a package to login.

What is Voom?

You might hear and read about something called, "Voom," which is what Royal Caribbean calls its onboard internet service. Unlike traditional internet options at sea, Voom utilizes a different kind of satellite technology to provide much faster connectivity.  

Voom offers guests the ability to stream music and movies, upload pictures, video chat with family and friends using FaceTime or Skype, check their email, lookup their stock prices, surf the web and stay connected with work via VPN.

In fact, on Oasis and Quantum class ships, you can easily stream video from services like Hulu or Netflix, or engage in Facetime and Skype video calls.

Some other ships, notably Royal Caribbean ships that spend time outside the United States, the speeds may not be quite as fast, but fleetwide, the Voom service is significantly better than onboard internet available through other cruise lines.

How is WiFi access controlled?

Your access to the internet onboard your Royal Caribbean ship is tied to your stateroom and account you create.  

When you first logon to Royal Caribbean's WiFi, you will see an option to create an account and there you can sign up for a plan or pay for the internet by the minute.  In either case, the charge for internet usage will be applied to your stateroom account.

What devices can access the internet? 

Any internet device that can access a 802.11b wireless connection can connect to the internet.  This include most smart phones, laptops and tablets.  

Royal Caribbean does provide workstations that are shared and available on a first-come, first served basis but we have found the workstations to be slow in terms of performance.

What about using Skype or Facetime on my Royal Caribbean cruise?

With Voom internet, Skype, Facetime and other VOIP applications are allowed to be used by guests.

How much does internet access cost?

Royal Caribbean offers unlimited plans that can be purchased onboard the ship or pre-purchased prior to the cruise. Royal Caribbean offers unlimited plans as follows for guests that purchase it onboard the ship:

  • Surf & Stream Voom
    • 1 device: $17.99 per day, per device
    • 2 devices: $15.99 per day, per device
    • 4 devices: $13.99 per day, per device
    • Single Day Pass: $27.99 per day, per device
  • Surf
    • 1 device: $12.99 per day, per device
    • 2 devices: $11.99 per day, per device
    • 4 devices: $9.99 per day, per device
    • Single Day Pass: $19.99 per day, per device

The good news is Royal Caribbean routinely offers a discount on its Voom internet packages for guests that pre-purchase their internet packages via the Cruise Planner.  There is also a Crown and Anchor Society discount on Voom packages purchased onboard, however we have found the online purchases to be a much better value than onboard discounts.

In general, you should opt for an internet package rather than paying per minute to get the best deal.  

Can I switch between devices while using a Voom package?

Yes, you may use as many devices as you like, but whichever plan you purchase will limit you to the number of devices that may be connected at the same time.  

To change devices, first log off the first device by typing logoff.com into your web browser.  This will log your first device out.  Afterwards, log back in with the other device.  You can do this as many times as necessary.

Alternatives to Royal Caribbean WiFi

If the price of Royal Caribbean's Voom internet is too much for you, or you do not feel you need to buy a package for the duration of your cruise, there are some other options consider, including connecting while at port.

Your Royal Caribbean ship will visit different ports of call during your cruise, and there will be lots of restaurants, bars and other establishments that offer WiFi access, either for free or a small cost.  Many of these places may simply offer WiFi access if you purchase something.  In almost all cases, the costs to connect in these ports is significantly cheaper than what Royal Caribbean offers.

If you want to find a good place to connect, try asking a Royal Caribbean crew member where they go for internet access because they visit these ports regularly and know where to find the best deals.

Spotted: Royal Caribbean drink package and internet combo offer

In:
24Nov2016

Royal Caribbean has a new option that we have spotted in the Cruise Planner that combines two popular cruise add-ons into one package together.

The Deluxe Package And Voom One Device offers guests the deluxe beverage unlimited alcohol package and a one-device Voom plan in one combo.

The cost of this package was listed at $49 per guest, per day. Compared to buying the two options separately, there are savings to the guest.

Keep in mind that this option may not be available for all guests, and exact pricing may vary depending on your sailing.

Video: Royal Caribbean Expands VOOM for Guests to Stream, Share and Connect with fastest internet at sea

In:
Category: 
02Aug2016

Royal Caribbean expands VOOM, the fastest internet at sea to all of its ships around the world. Offering more unprecedented connectivity, guests can stream their favorite movies, video chat, surf the web and share all their adventures with friends and family back at home!

New Royal Caribbean commercial takes inspiration from Verizon Wireless commercial

In:
Category: 
16May2016

Royal Caribbean is so proud of its fleet-wide high speed internet, its latest commercial seems to be inspired by some well-known Verizon Wireless ads.

Earlier this month, Royal Caribbean announced it was rolling out high-speed internet to all of its cruise ships and clearly, wants to help spread the word.

Royal Caribbean created an ad that is certainly inspired those commercials, and it is a great indication of Royal Caribbean's ability to poke fun at itself.

Verizon Wireless has featured a nationwide television campaign that used colorful balls to show how fast its network is.

Royal Caribbean to add high speed internet to every ship in the fleet by May 1st

In:
Category: 
29Apr2016

During an earnings call with investors, Royal Caribbean CEO Michael Bayley confirmed that every ship in Royal Caribbean's fleet will have Voom high speed internet onboard.

Bayley made the announcement following an investor question surrounding Voom and its profitability.

Earlier this month, Voom options began appearing via Royal Caribbean's Cruise Planner site for ships that had not previously offered Voom.

Royal Caribbean rolled out new tiered internet plans last week for its Voom service and with that change, more Royal Caribbean ships are now offering the Voom service than were previously offered.

Voom internet is Royal Caribbean's exclusive high speed internet that allows guests to stream music and movies, upload pictures, video chat with family and friends using FaceTime or Skype, check their email, lookup their stock prices, surf the web and stay connected with work via VPN.

Royal Caribbean adding Voom to Navigator of the Seas and Vision of the Seas

In:
25Apr2016

Royal Caribbean will be adding its high-speed internet service to Navigator of the Seas and Vision of the Seas at some time in May 2016.

Royal Caribbean UK confirmed via Twitter that the service, known as Voom, will be coming to both ships at sometime in May 2016.

No word on which sailings will be the first for either ship that it will have Voom, but there is now confirmation these two ships are getting it.

Royal Caribbean rolled out new tiered internet plans last week for its Voom service and with that change, more Royal Caribbean ships are now offering the Voom service than were previously offered.

Voom has been spotted for sale on other Royal Caribbean ships that did not previously offer Voom, including Liberty of the Seas and Radiance of the Seas.

Royal Caribbean offering new high speed internet tiered plans

In:
21Apr2016

Royal Caribbean has quietly revamped its Voom high speed internet option from one plan into different tiers of internet service.

Two new internet options are now available for guests to book that provide onboard internet options, depending on their needs.

Voom Surf Voyage

This appears to be the Voom "light" offering, that provides internet service for basic web browsing, email and social media but without support for video streaming.

"Share Photos & Surf the Web. Enjoy high-speed internet to browse the web, check email and share every unforgettable moment of your vacation in real time with VOOM, the fastest Internet at sea."

Cost (based on Cruise Planner prices and 30% off pre-cruise discount)

  • One device: $9.99 per day
  • Two devices: $16.99 per day
  • Three devices: $23.99 per day
  • Four devices: $27.99 per day
  • Five devices: $31.99 per day

Voom Surf + Stream

Voom Surf + Stream is essentially the Voom internet offering guests have experienced up until now, with full support for all internet activities.

"Unlimited WiFi & Streaming.  Enjoy unlimited high-speed internet and stream all your favorite movies, shows and music while at sea. Share every unforgettable moment of your vacation in real time. And stay connected with video chat, texting and email – with VOOM, the fastest Internet at sea."

Cost (based on Cruise Planner prices and 30% off pre-cruise discount)

  • One device: $12.99 per day
  • Two devices: $22.99 per day
  • Three devices: $31.99 per day
  • Four devices: $39.99 per day
  • Five devices: $41.99 per day

Which Voom package will you buy? Tell us in the comments!

Royal Caribbean removes complimentary internet offer from Majesty of the Seas

In:
22Mar2016

It appears Royal Caribbean has removed the complimentary high speed internet offer for Majesty of the Seas once the ship completes her scheduled refurbishment.

Cruise Critic is reporting Royal Caribbean decided to remove the offer, "due to a need for more resources for the ship's overall refurbishment that will include an expanded pool bar and poolside movie screen, family-friendly hot tubs, a kids-only pool area with the Splashaway Bay aqua park, and upgraded cabins."

Royal Caribbean had announced the details of Majesty of the Seas' refurbishment in July 2015, but has since scaled back those plans in January 2016, when they announced  the ship will not be receiving a new waterslide, new specialty restaurants in Sabor Modern Mexican or Izumi, as well as not receiving the DreamWorks Experience.

Royal Caribbean will honor the promise of complimentary internet to all guests that booked a cruise on Majesty of the Seas cruises departing May 15 to July 1, 2016. In addition, passengers who booked a Majesty of the Seas cruise on or before March 15 for a sailing departing anytime on or after May 15, 2016, will also receive free Internet. All others (anyone booking a cruise on or after March 16 for a sailing departing on or after July 2, 2016) will have to pay for their onboard Internet use.

Royal Caribbean adding Voom high speed internet to Freedom of the Seas and Enchantment of the Seas

In:
12Nov2015

Royal Caribbean kicked off its newest sales promotion this week with the BOGO GETTER deal, and in the fine print, it alludes to which other Royal Caribbean ships will be getting high speed internet.

The deal offers free Voom internet package for one device for Anthem, Harmony, Allure, Oasis, Freedom, and Enchantment of the Seas on select cruises in 2016.

Royal Caribbean had promised Voom will be available on all Caribbean based ships by mid-2016, but it has been unclear which ships would receive the upgrade.

Given the deal for free Voom internet is only good for cruises that depart between May 1 - Sep 30, 2016, it is possible that Voom internet may not be available onboard either Freedom of the Seas or Enchantment of the Seas until those dates.

Voom internet is currently available on Oasis of the Seas, Allure of the Seas, Quantum of the Seas and Anthem of the Seas.  Majesty of the Seas will be offering guests free Voom internet, following a scheduled 2016 refurbishment.

Voom internet is Royal Caribbean's exclusive high speed internet that allows guests to stream music and movies, upload pictures, video chat with family and friends using FaceTime or Skype, check their email, lookup their stock prices, surf the web and stay connected with work via VPN.

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