mworkman Posted August 5, 2017 Report Share Posted August 5, 2017 Does anyone have the insight as to what's going on with the website? I was looking at one of my reservation, thinking about doing the first night done right, then I got bumped off that reservations. I tried to re-enter that reservation, but it was being modified. Then I went into the next one and was kicked out of my reservation. I had to log back into my cruise, now I have no reservations showing. I had 3 listed. Quote Link to comment Share on other sites More sharing options...
RestingBird Posted August 5, 2017 Report Share Posted August 5, 2017 The website is as reliable as a stormtrooper's aim. DocLC, Wilson, Bob_KY and 1 other 4 Quote Link to comment Share on other sites More sharing options...
mworkman Posted August 6, 2017 Author Report Share Posted August 6, 2017 I'm back up and running...wish they would spend more money on their IT Department, especially for a new updated website and app that would run smoothly! hallyluhopper 1 Quote Link to comment Share on other sites More sharing options...
Michael Vitale Posted August 6, 2017 Report Share Posted August 6, 2017 Thats nothing. Try hitting "find a cruise" and see what happens LOL SFASUMegan 1 Quote Link to comment Share on other sites More sharing options...
craig403 Posted August 6, 2017 Report Share Posted August 6, 2017 Seems like that I read where the construction of the website was outsourced. At any rate, some have had success with clearing the Royal cookies and/or using an incognito browser function. I have done both at times. Quote Link to comment Share on other sites More sharing options...
mworkman Posted August 6, 2017 Author Report Share Posted August 6, 2017 49 minutes ago, Michael Vitale said: Thats nothing. Try hitting "find a cruise" and see what happens LOL I have to use Firefox if i want to proceed past that point, Safari just wont cut the mustard in that quest. :-( Quote Link to comment Share on other sites More sharing options...
craig403 Posted August 6, 2017 Report Share Posted August 6, 2017 You can use FireFox in private mode (incognito). Open the browser. On the top right hand corner, you should see the and Mozilla Firefox menu icon. Click on the menu icon (the icon with three horizontal lines) and the Mozilla Firefox menu should appear right below the icon. In the menu, click on the 'New Private Window' tab. ... Start browsing in Private Mode. Quote Link to comment Share on other sites More sharing options...
whenismynextcruise Posted August 6, 2017 Report Share Posted August 6, 2017 I am trying the incognito tab right now and having better luck today using Chrome than I did last night. when I was searching I kept getting blank pages. Its frustrating. I like to model different cruises before booking one. I thought of using a TA this time because it seems members here really do recommend that, but I wanted to do my own research first so I don't waste an hour or more of a TA's time doing that for me. If RC is outsourcing their website, which makes sense that they would, they are not getting what they are paying for! Quote Link to comment Share on other sites More sharing options...
RestingBird Posted August 6, 2017 Report Share Posted August 6, 2017 5 minutes ago, whenismynextcruise said: I am trying the incognito tab right now and having better luck today using Chrome than I did last night. when I was searching I kept getting blank pages. Its frustrating. I like to model different cruises before booking one. I thought of using a TA this time because it seems members here really do recommend that, but I wanted to do my own research first so I don't waste an hour or more of a TA's time doing that for me. If RC is outsourcing their website, which makes sense that they would, they are not getting what they are paying for! I'm doing the same from now on, researching, then giving my TA the details to let her book it and get the full credit, instead of partial credit by transferring it to her after I book it myself. Quote Link to comment Share on other sites More sharing options...
hallyluhopper Posted August 7, 2017 Report Share Posted August 7, 2017 11 hours ago, mworkman said: I have to use Firefox if i want to proceed past that point, Safari just wont cut the mustard in that quest. :-( I downloaded Google Chrome for RCL website. It's the only one that works for their site. Safari is good, but they need to get with the times lol Quote Link to comment Share on other sites More sharing options...
Guest toodle68 Posted August 7, 2017 Report Share Posted August 7, 2017 My cruise is showing full price at the moment.. as in no 60% off 2nd person or whatever promotion they were running when I booked it. It's just endless problems and I don't understand how they can't get it right considering they have barely changed it for years. My only wishful thinking is that they have abandoned work on it and are developing a new site. Quote Link to comment Share on other sites More sharing options...
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