Last Lion Posted January 31, 2023 Report Share Posted January 31, 2023 I have been trying to bid Royal Up on my GOTS cruise next month without success. So I sent an e-mail to Royal asking why this is so. Just got the reply back- I can’t Royal Up because it is the first of a B2B cruise- say whaaat? Has anyone else experienced this? Does anyone have any other suggestions to work around this? Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 31, 2023 Report Share Posted January 31, 2023 I have many B2B booked but I always get an offer to RoyalUp. I always decline b/c I would rather remain in the same cabin on both legs but being B2B in itself should not prevent you from being able to bid on a RU. I think you got a little soft shoe from a customer rep who didn't have a better answer for you. If there are other names on your cruise reservation, try using that person's name when you try to RU. That worked for me, recently. Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 31, 2023 Report Share Posted January 31, 2023 I think the person emailing you has no clue. I just went to Royal up to check my b2b on Anthem and Ican bid on either week.https://www.royalcaribbean.com/gbr/en/booked/cruise-room-upgrade (my computer thinks I'm in Great Britain but the link works!) Are you within 30 days? Did you book with Costco or other big box Travel agency-it might not allow you to try and Royal up. Make sure you don't leave a space after your name when you enter it, Are you getting error messages? Quote Link to comment Share on other sites More sharing options...
Va4fam Posted January 31, 2023 Report Share Posted January 31, 2023 That's odd. We have a B2B coming up in 10 days and was able to book on both cruises. We would be moving into a different stateroom after the first cruise so no worries about a Royal UP causing a room change for us. Quote Link to comment Share on other sites More sharing options...
Last Lion Posted January 31, 2023 Author Report Share Posted January 31, 2023 Yes within 30 days- right now 24 days. Did not book through a big box. In fact I have been successful with Royal Up in the past in the same circumstances. Not getting an error message. It just says “confirm your cruise is within 30 days”. Thanks for the help Pattycruise! Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 31, 2023 Report Share Posted January 31, 2023 14 minutes ago, Last Lion said: Yes within 30 days- right now 24 days. Did not book through a big box. In fact I have been successful with Royal Up in the past in the same circumstances. Not getting an error message. It just says “confirm your cruise is within 30 days”. Thanks for the help Pattycruise! try logging in twice in a row.....I know their site can be trcky. (aka dumb) Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 31, 2023 Report Share Posted January 31, 2023 also, check to ensure your cruise is paid up......and shows as such on the website .....it would be clickable blue to make a payment. Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted January 31, 2023 Report Share Posted January 31, 2023 If this is Grandeur of the seas, I had same issue. They have sailings that are booked to the max and no way to RU. If you are in an interior, there will be almost no way to RU. Quote Link to comment Share on other sites More sharing options...
Last Lion Posted January 31, 2023 Author Report Share Posted January 31, 2023 Tried logging in twice- no joy. Not sure what clickable blue means but the cruise details look the same as always. I have also checked in completely, boarding time assigned. Cruise paid up in November. Pattycruise 1 Quote Link to comment Share on other sites More sharing options...
Last Lion Posted January 31, 2023 Author Report Share Posted January 31, 2023 Ampurp85: Yes it is Grandeur and yes I want to upgrade from Int to OV to match the second cruise. If this is the case, why wouldn’t they just say so! Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted January 31, 2023 Report Share Posted January 31, 2023 17 minutes ago, Last Lion said: Ampurp85: Yes it is Grandeur and yes I want to upgrade from Int to OV to match the second cruise. If this is the case, why wouldn’t they just say so! I have no idea, but I will say, I just got off her last Friday......there were tons of B2B. Lady G is cheap and often a casino comp. There were over 400 B2Bs on my Jan 22nd sailing, some had been there since October. Many ends up booking the next sailing through Next Cruise and interiors are crappy on this ship. Nobody really wants them, unlike on other ships. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.