Upgrade Question

[Ameblasta]

I currently have a cruise booked for the end of May with a balcony room overlooking Central Park. The final payment date has past; therefore everything is paid. I noticed an ocean view balcony room is available for a cheaper price than I paid for my room. Would it be possible to upgrade my room and receive on board credit?

 

Any suggestions or insight would be appreciated! 

[AnnetteJackson]

2 minutes ago, Ameblasta said:

I currently have a cruise booked for the end of May with a balcony room overlooking Central Park. The final payment date has past; therefore everything is paid. I noticed an ocean view balcony room is available for a cheaper price than I paid for my room. Would it be possible to upgrade my room and receive on board credit?

 

Any suggestions or insight would be appreciated! 

You can call in and request a complimentary upgrade but they will not refund back after final payment in this situation.

[nova_gal]

@ameblas I was in the same boat as you. Having learned a ton from reading all the advice on this forum, I contacted my travel agent who upgraded my oceanview balcony room to a junior suite for no upcharge. Very happy!

[WAAAYTOOO]

You should definitely be able to upgrade your CP balcony to the oceanview balcony at no cost but you will not receive any kind of rebate either in cash or in OBC.

[Mmmbluffin]

If you get an upgrade is it treated as a new reservation (lose 18 dollar drink package) or you maintain same reservation number?

[AshleyDillo]

18 minutes ago, Mmmbluffin said:

If you get an upgrade is it treated as a new reservation (lose 18 dollar drink package) or you maintain same reservation number?

As long as you maintain the same reservation number, the cruise planner purchases will stay.   If it's a cancel and rebook type of situation you will lose the cruise planner purchases.  Typically an upgrade keeps the same reservation number and won't affect your purchases.