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It's purely speed.  Think dial-up versus early DSL.  

I make audio calls over Surf.  Some have reported doing video calls over Surf but it will be not as clear or good as Surf & Stream.  I've used Pandora over Surf because it can buffer and tolerate slower connections.  

Surf:

219800078_FreedomVoomSurfcopy.jpg.24767fda0f9899ba0ece6c87223360a2.jpg

Surf & Stream:

1349322051_FreedomVoomSurfandStreamcopy.jpg.4e77238709707f9c84eaa1dd737d693f.jpg

In both cases it's over satellite so not the same experience as with land internet.  Bad weather can impact speeds, at times the satellites are in the wrong position relative to the ship and heading.  Alaska internet will yield a different experience.

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