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HawkeyeSarah

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  1. Love
    HawkeyeSarah reacted to ChanaC in Height increase soles for Ultimate Abyss?   
    Please don't try to cheat height limits. They don't put limits on these things just for fun or to mess with children, it's part of their safety protocol. It's been determined that anyone under these heights is at risk for injury. Trying to do something to get under height or weight limits on any ride or attraction puts the rider at serious risk. Look what happened to that boy in Orlando who was over the weight limit for that drop ride (although that didn't seem to be his fault, the ride operators didn't seem to post or train their employees on the limits). This sounds dramatic but I promise it's not worth risking. 
  2. Like
    HawkeyeSarah got a reaction from Pooch in Travel Agent pros and cons?   
    Agree, which is why I said for me personally I will pay a higher price to book directly with Royal in order to keep the ability to manage my reservation in the future. It's a trade off for sure. 
  3. Thanks
    HawkeyeSarah reacted to San Diego Garrett in MYVEGAS Cruises   
    Yes, you can ask the representative to tell you the upgrade price for any category. I've booked 2 cruises from MyVegas so far.
  4. Wow
    HawkeyeSarah got a reaction from bryresangel in Port Miami traffic   
    Make sure you plan for a few extra minutes with a rideshare.  We had an Uber driver who had no idea how to navigate within the port to the cruise terminal and we ended up over in the cargo ship area! 
  5. Like
    HawkeyeSarah got a reaction from teddy in Port Miami traffic   
    Make sure you plan for a few extra minutes with a rideshare.  We had an Uber driver who had no idea how to navigate within the port to the cruise terminal and we ended up over in the cargo ship area! 
  6. Like
    HawkeyeSarah got a reaction from KristiZ in Oasis of the Seas internet issue at night   
    We were on Oasis back in Dec 2021 and had bandwidth issues with streaming during the evenings. My husband and I both work in IT and attributed this to resource congestion from more people using the WiFi like us, streaming or video, which uses a lot more of the WiFi capacity than general browsing during the day time. 
  7. Like
    HawkeyeSarah reacted to MDabney in Cruise with Confidence extended to Mar 31, 2022   
    That is correct, the May 31, 2022 deadline for CWC sailings is an extension of the previous April 30, 2022 deadline for CWC sailings that was in place for the longest time.  Good luck all.
  8. Like
    HawkeyeSarah reacted to Lovetocruise2002 in Cruise with Confidence extended to Mar 31, 2022   
    I was under the impression that any sailing after May 31, 2022 won't even count under CWC.  Meaning, standard cancellation penalties would apply.
  9. Like
    HawkeyeSarah reacted to AshleyDillo in Premium coffee?   
    You can charge it to your SeaPass or you can use your Starbucks app. You will earn stars on your purchases but you can not redeem stars on the ships.
  10. Like
    HawkeyeSarah reacted to Bob_Hou in Anyone have the Allure bookings moved/confirmed to Wonder of the Seas today yet?   
    Downgrading from Crown Loft to Grand Loft is basically a single category downgrade.  While that's frustrating, it's much better than what most Crown Loft reservations got - which was shoved all of the way down to Junior Suite, and being asked to pay the original Crown Loft fare.
    They did offer Sky Class amenities plus $300 OBC (which is the same for a 7 night and 14 night cruise) - but that's not anywhere close to being worth the price difference between the original Crown Loft fare and the fare of a Junior Suite (if it had been booked at the same time).
    But between Crown Loft and Grand Loft - the difference isn't as much - and while the GS is smaller than CLS, you are at least still in the new Suite Neighborhood...  Though if they are expecting you to be paying the same CLS fare for the smaller GS with the same Sky class amenities - and all they are providing is a $300 OBC - you are overpaying, since the other GS passengers probably paid about 2/3 of your fare, if they had booked at the same time...
  11. Love
    HawkeyeSarah reacted to Bob_Hou in Anyone have the Allure bookings moved/confirmed to Wonder of the Seas today yet?   
    We were booked in a Crown Loft Suite on the Allure for the October 30 transatlantic sailing.
    The Wonder has the same number of suites as the Allure - but this is because they increased the Junior Suites from 86 to 114.
    The Allure had 2 Star Loft, 2 Panoramic, 17 Crown Loft, 6 Grand 2 bedroom and 2 Grand suites that aren't present on the Wonder.
    If Royal Caribbean had assigned Wonder cabins based on the original suite category, all of the full suites that were above would have been placed into full suites on the Wonder, with some reservations moved down 1 level, but no lower than Grand.
    But that's not what they did.  Evidently to minimize disruption, they moved suites from the Allure to the same class on the Wonder until they ran out - and then moved most of the displaced reservations for Crown Loft and other categories down to Junior Suite.
    While they are offering the same Sky/Star amenities as the original cabin plus $300 ($10.71 per day per person for a 14 night cruise), they have an unreasonable offer on the cabin fare - you pay the lower of the original fare for your original cabin OR the current fare for the Junior Suite (which is probably over $11,000 for a 14 night cruise, for 2 people).
    So the offer they're making is to pay what you would have paid for a larger cabin - end up with a much smaller Junior Suite (1/2 to 1/3 the size), and what you get are the same amenities plus a $300 credit.
    And what makes this really unfair - those Allure reservations made for Grand or Junior suites are at the original price - so the affected customers will pay more than other customers that originally booked GS or JS.
    In our case, we could end up paying $5100 more than other JS customers - which is far more than the value of Sky class plus a $300 onboard credit.
    What would make sense is for Royal to offer the JS fare as of the time of the original reservation - so you wouldn't be penalized for booking a larger cabin originally and then getting downgraded.
    But so far, Royal doesn't appear to be willing to admit their mistake in how they handled this transition for full suite passengers - and appears more interested in getting us to request a refund - and then rebook the Junior Suites at the current (much higher price).
    Our travel agent has been unable to make any progress in getting an offer that makes sense.
    I've called Royal Caribbean and talked with their Resolutions group - and they're unable to help, because a different group made the decision on how the cabins would be allocated and the offers made to the downgraded full suite customers.
    Unlike cancellations for COVID, this mess is caused entirely by poor Royal Caribbean business decisions - they decided to switch ships, they decided how the cabins would be allocated, and they decided the offers for the displaced passengers.
    If you're in this situation, we have until October 20 to get a better offer for the Wonder sailing before we have to request a full refund.
    Have your travel agent call Royal Caribbean, complain about the situation - and ask for a better offer.
    And if that doesn't work, then contact Royal Caribbean yourself.
    If enough of the affected customers (which could be over 600 across the transatlantic and European sailings) raise this issue, perhaps Royal Caribbean will review what they've done and realize what they've offered makes no sense - and then come up with a better solution.
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