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Pattycruise

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Everything posted by Pattycruise

  1. The app menus will always reflect the current sailing. So if the ship is doing 7 days when you look at the app that’s the menus you will see, not ours., even when you look at our sailing. Our menus likely won’t load until maybe the day before sailing, if not the day of.
  2. Tacking on Hawaii before this one. Then a few days in Vancouver and doing this B2B
  3. I find it hysterical that people get all worked up over lobster night. It’s one tail. I’ve got people in a FB group for one of my sailings going bonkers because they don’t see it listed in the app. I keep trying to explain how the app is not accurate because the ship is currently on longer sailings than the 7 nights we’ll be doing. If people are basing their happiness on a $2k (or more) cruise on a lobster tail they’ve got problems.
  4. It’s sad that I had to actually add “look for top tier info” on my list of things to do on embarkation day. I boarded Jewel and no invite cards. So I went to the C&A loyalty ambassador to make the inquiry and she said it was on a sheet of paper in my cabin. Then she showed me this paper-of which I had not received in my cabin. apparently the invite cards no longer exist. Look for this paper. Write yourself a reminder to go chase these things down. I’ve been on multiple sailings where the invite was not in the cabin and no-I did not change cabins last minute or royal up. there were a number of people at the lunch who said they had not gotten the info in their room. I highly doubt we all had the same cabin steward.
  5. I’m booked October from LA to Tampa. i don’t know the other repositioning cruises. Maybe try a travel agent if you can’t get answers here
  6. Wow, had a friend who used the Oasis shuttle for the airport in early January and she described it like you did. Chaos. She’s done it before with no issue so IDK how Royal has screwed this up now. She’s looking elsewhere for transportation for her Oasis sailing next year.
  7. I’ve been able to watch the video from on the way to the port for a number of months now and have them marked completed. Seems to work the morning of, and typically after 9:00/8:30-which is about the last time the prior cruisers get off the ship. Makes sense since they need to “clear the cache” before letting us be marked as completed.
  8. I think it’s hit or miss. I’m on a back to back. Last week the servers were AMAZING! This week…not impressed at all. We are not demanding people either but a refilled water glass or the ask about a drink with dinner would be nice. My experience is that tends to fall to the assistant waiter, I’ve no idea what mine is up to this week but thankfully the waiter happened by and could refill the water.
  9. I guess the directions aren’t working for you
  10. read my post just above yours.
  11. I’m currently on the 2nd half of a back to back. Last week our service was GREAT and the food served HOT! I was floored. The salmon left a lot to be desired-overcooked on 2 different nights the first week so In not bothering this week. On most ships it’s moist. last week the Caribbean chicken was amazing-like always, this week-sadly it was dry. I’d give Royal another try. Reviews can vary ship to ship, or in my case week to week on the same ship. I do feel smaller ships deliver food that isn’t “cold”.
  12. I believe they do. Contact whoever you booked with to make this inquiry and/or once onboard you can go to guest services to make an inquiry. I’ve used MJS transportation for airport to cruise terminal-maybe they have what you need.
  13. Check in is 45 days prior to sailing. If you open the app and click on your profile it should show the date check in opens. if you share the ship, date of sailing someone here may be able to guide you. For example-I’ll be going on Anthem next month and there is a white night, 70’s night and 80’s night. or, as stated above-you can try using the app to see the current itinerary. The thing is it must be a cruise on that ship for the same length of sailing, otherwise it won’t be “accurate”. “Accurate” in quotes because things are always subject to change and you won’t officially know until you are onboard and connect to ship WiFi. app instructions to see ship sailings-then use the app for the daily planner: select the person icon at the top Scroll and click on “don’t see your cruise let’s add it now” Do NOT enter any info—click on “browse our ships” Select the ship Select the CURRENT sail date Check out the daily planner Be sure and click on the grey rectangle above the daily planner/my calendar at the bottom of your screen. It will mention formal nights etc. use that button each time you use the day1,day 2 etc.
  14. I’ve had it delivered to my cabin, or if you wait until after about 3pm on your last day before your first cruise ends they hand it to you when you make the purchase. That has been my experience
  15. Exactly what Twangster said. ensure you are in a relationship for crown and Anchor. I was the points earner in our relationship. I sailed solo a lot. It was a great experience, meeting lots of friendly people and going places I’ve never been. Hubby quit his retirement job to join me now and I still maintain some solo sailings connecting with friends I’ve met.
  16. Contact crown and anchor-not guest relations
  17. If there is a general concern about Covid always test when you get home and whatever the new testing rates are do that too(3days, 5 days…whatever…after possible exposure.) That should be the rule of thumb for anyone who has concerns whether or not the ship chooses to announce or not. 3 people on Anthem testing positive is not big news -and actually quite a small number! I suspect the numbers were quite higher but some chose to not go for testing. As for enhanced cleaning there’s not many people who realize how much cleaning does happen on a regular basis. It’s quite a bit, and it’s not typically “noticeable”
  18. Are the prices including gratuity or being added in check out
  19. Pinnacle can earn another free cruise at 350 points. I truly don’t see that happening for me but it’s a current available perk.
  20. Alright, we made it! Pinnacle this week. Ceremony done! and you f course a question. The loyalty ambassador is not knowledgeable. certificate earned this sailing ending January 20th. Does the booked cruise need to take place within the 12 months of recognition/700 pt mark? Or is it 12 months from when you call to book? Just a side note: I heard no C&A points on the free pinnacle cruise (but yes points on the discounted cruise).
  21. Hopefully you have the associated emails for your purchases so you can track your refunds. you may be able to search your email by doing a search with the reservation number. Royal did a refund for 8 people going to one event, paid as one lump sum on my credit card but the refund was 8 individual refunds on my credit card. So you really need to follow your statements closely.
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