H1UBS
-
Posts
11 -
Joined
-
Last visited
Reputation Activity
-
H1UBS got a reaction from Big Tule in Quantam of the seas Feb 15th
The 'option' to cancel for a full refund was available to all under their own T&C's, when they made major changes to the itinerary. They just didn't advertise it or suggest it was an option so they could keep hold of your money !! If you had asked for it, you would have got it !
-
H1UBS got a reaction from Dries in Quantam of the seas Feb 15th
The 'option' to cancel for a full refund was available to all under their own T&C's, when they made major changes to the itinerary. They just didn't advertise it or suggest it was an option so they could keep hold of your money !! If you had asked for it, you would have got it !
-
H1UBS got a reaction from WAAAYTOOO in Quantum of the Seas Feb 24th
According to a post on another thread, this cruise (24th Feb) has also now been cancelled and RCI offering full refunds ... phew double glad we got out early !
What a kerfuffle !?!
-
H1UBS got a reaction from WAAAYTOOO in Quantum of the Seas Feb 24th
We cancelled and demanded a full refund. The changes to the itinerary, in particular moving the embarkation point by 2500 miles just didn't work for us. We weren't particularly worried about catching the virus but being put in quarantine and being confined to a small cabin for 14 days did !
Royal Caribbean were receptive to our cancellation request and I'm happy to say we have received a full refund of our fare, gratuities, drinks & internet packages.
So glad we took this option, particularly as we now learn that the preceding sailing of Quantum on the 15th out of Singapore has been cancelled at short notice !
-
H1UBS got a reaction from Blossom in Quantam of the seas Feb 15th
Personally I don't understand why anybody would wish to cancel this trip and accept the 'offer' of a 100% future cruise credit.
This is significant itinerary change, not only removing a visit to one of the major tourist cities in SE Asia, but disembarking you with less than 2 weeks notice 2500miles from where you expected to be heading. All travel plans incl flights, accommodation require change which will involve time, correspondence, negotiation, potential insurance claims etc etc. ...
Royal Caribbean are completely out of order. If you want or need to cancel because of these major changes, Royal Caribbean need to offer full refunds !
-
H1UBS got a reaction from Blossom in Quantam of the seas Feb 15th
Just heard from RCI by email. Quantum is now not visiting Hong Kong on 24th Feb, but returning to Singapore to disembark passengers who boarded there on the 15th Feb cruise. It will also start its 24th Feb cruise from Singapore instead of Hong Kong. It is banning anybody from boarding, regardless of Nationality who has travelled from or through China and Hong Kong in the preceding 14 days. So anybody with flights booked to Hong Kong for the 24th Feb, can't just hop on a flight from HK to Singapore but have to cut out HK all together. If however, you want to stay at home, they say ' if you want to postpone your cruise and come back at a later time, we will provide you with a 100% Future Cruise Credit ..' oh so generous !
Let battle commence .. Full refund to be demanded !
-
H1UBS got a reaction from KWofPerth in Quantam of the seas Feb 15th
Just out of interest ( and okay slightly mischievous )
Hong Kong - Population 7.3 million - last reported 10 cases of Coronavirus .. = OUT OF BOUNDS for Royal Caribbean passengers.
Singapore - Population 5.6 million - last reported 7 cases of Coronavirus .. OK .. RC passengers free to travel to/ from, embark / disembark.
-
H1UBS reacted to MaryCS62 in My Time Dining on Quantum - Drinks question
My time Dining is going to be in two of the 4 main dining rooms that Quantum has -- assuming it is the same as on Anthem
-
H1UBS reacted to KenCP in My Time Dining on Quantum - Drinks question
I suggest bringing in a drink with you as sometimes it does take a little while to get your drinks from your server.
-
H1UBS reacted to Ogilthorpe in My Time Dining on Quantum - Drinks question
Yes, full bar service is available at your table in the dining rooms and the Deluxe Beverage package applies.
-
H1UBS reacted to Srp431 in My Time Dining on Quantum - Drinks question
Your assistant waiter will take your drink orders, including soda as well