ChrisK2793

Thank you for checking in your system! ???

Thanks. We just won’t sail on anything less than an Oasis or Anthem class ship from now on. No more older ships for us. We did completely cancel our 6/1/20 sailing on Navigator and changed the 7/19/20 sailing with our extended family from Freedom to Harmony.

After trying out the specialty restaurants for the first time last weekend ...... as much as we like Coastal Kitchen ....... we loved them more ....... all 6 of our upcoming cruises have CK, but we’ll be buying the Unlimited Dining Package now and using CK for breakfasts and maybe some lunches instead of dinner.

That’s why I posted it in this thread and not the other thread about it possibly missing the first 3 sailings lol ?

Here’s an article posted on 10/30 from somebody who was onboard looking over the work they’re doing: It’stitled: “Just Back from the Newly Refurbished Oasis of the Seas: Still at the Top of its Game?” https://www.cruisecritic.com/news/4705/

What happens if it gets cancelled? Do they 100% refund your money? I don’t really want to have almost $7k tied up in a Future Cruise Credit when our next 3 cruises after that are already paid for.

I’m booked on the first sailing ....... November 24 for thanksgiving week ..... My 8yo son is going to be so upset if it gets cancelled ?

See article at link: https://www.wesh.com/article/florida-fast-train-to-connect-miami-cruise-port-with-orlando/29636561?utm_campaign=WESH&utm_content=5dba95db4c15b80001494377&utm_medium=twitter&utm_source=trueAnthem%3A+New+Content

Thank you for that information. I didn’t even know the rooms had a “hotel manager”.

Now I know that. In our 7 previous cruises with RCI, we’ve never had anything to complain about until now. I didn’t want to ruin my vacation with complaining or bother the crew or concierge with it either. We sucked it up and said, “oh well.” I thought RCI would at least be nicer about the crappy room when I complained afterwards. LESSON LEARNED. I now know that when something goes wrong like that you have to complain on the ship ......... even though they could EASILY verify that the suite we were in is STILL a dump a day later.

Thats not at all what I meant, I meant that I’m not going to overlook things that should NOT be wrong with my room or my experience and just say “oh well” like I did on this cruise. She told me to make sure I complain about it on the ship and if things are wrong with my room or if things happen that ruin my experience, from now on I will do what she told me to do and complain. I’m not going to look for things, but if something is NOT right, she told me I MUST complain on the ship, so that’s what I’ll do. Learn a lesson from my stupidity at not wanting to bother the crew or concierge with complaints and thinking I could have it taken care of AFTER my cruise. I bet they don’t even fix that room for the next people until they get a passenger who gets that room and really goes off the deep end when they see what a dump of a suite they paid for.

No, but you’d be aggravated too if you’d spent almost $50k with Royal Caribbean in the last year counting my upcoming already paid for cruises and then that was the response you got over being given a suite that was no better than a Motel 6 room. And they could very easily verify I wasn’t making up the condition of that room. It’s the principal, if they said $1 OBC, I would have been happier than her response of “complain on the ship next time.”

If they had said, hey, here’s a $50 OBC for your next $7k cruise in a suite coming up in 25 days on Oasis, I would have been happy. The response of too bad, hope you enjoy your other cruises was just a slap in the face. They could instantly have crew on board that ship ..... the stateroom attendant ....... verify to them that the room is as bad as I said it was this weekend. It hasn’t fixed itself since we got off yesterday. I can tell you, from now on. I will be at the suite concierge complaining about anything that goes wrong or that I don’t like. Just like Royal told me I had to do. That’s guaranteed!

I sent a private message to Royal Caribbean on twitter like they asked me to ........ the response I just got was basically ....... we’re so sorry your room sucked, but since you didn’t throw a fit about it while on the ship and ruin your son’s birthday cruise, we won’t do anything to make it up to you and we hope you’ll enjoy the other 7 cruises you currently have booked with us in expensive suites. They could send crew on the ship right now if they wanted to in order to verify everything I said. I have half a mind to CANCEL the 5 of my 7 upcoming cruises that aren’t past final payment after that garbage response.

We told the cabin attendant about the curtains since we never could get them back on the track by ourselves. Then when we came home, we put everything we said above in the survey that Royal sent us and also told our TA agent about it when we had him cancel the June cruise on Navigator and change the July cruise for us and our family, then last night before bed, i posted about it to Royal thru their Twitter account. We just didn’t want to mess with complaining on the cruise since it was for our son’s birthday and was only for the weekend.

We definitely didn’t let the terrible room ruin our cruise and had a GREAT time otherwise. It was a quick weekend cruise to celebrate our son’s 8th birthday next month, he was born on 11/11/11. It was just very disappointing that at least that room was in such disrepair on a newly amplified ship.

One thing I meant to mention is that the crew on Navigator was probably the NICEST crew we’ve ever had, from our stateroom attendant, to the bartenders, to the waitstaff. The food at the specialty restaurants was delicious, and Andrea the suite lounge concierge was the nicest and most personable concierge we’ve ever had. I feel bad complaining about what a disaster of a suite we had because of how nice the entire crew was.

You’re correct, that’s a generic statement.

I don’t know about other cabins, but whatever you do, do NOT book Grand Suite #1256 on the 10th floor of Navigator OTS. We had that room on Navigator this weekend and it’s the worst room we’ve ever had on a cruise ship. It was more like Motel 6 than a suite. The bathroom drains had a sewage smell coming out of them. There was a totally different old worn out looking faucet on each of the 2 sinks. Neither sink drain could be closed. One of the 2 faucets could only be turned from warm water to hot water, it would not turn towards the cold side at all. ‘The dead bolt on the cabin door could NOT be locked when you were sleeping because the door was all warped inside around the bolt area. The TV was sitting down on a table instead of hanging on the wall. The drapes along the sliding glass door to the balcony kept falling off their track on 1 side and kept falling down every time we’d close them even though our room attendant kept putting them back in the track. The track for the curtain that separates the bedroom from the living room areas of the suite would come off the ceiling if you pulled the curtain more than halfway closed. We had another cruise booked on Navigator for June 1-5, 2020, and we CANCELLED that cruise today when we got home because we don’t want to take the chance of getting such a horrible room again on that ship for all the money a suite costs. We also changed ourselves and 9 other family members from a July 19, 2020 cruise on Freedom to a cruise for the same week on Harmony instead ... because none of our family members have ever been on a cruise before and we’re afraid the rooms on another “amplified/refurbished” ship might be just as bad as what we had this weekend and we don’t want our family’s first experience with cruising to be in a suite like we had this weekend.

Are you sure? The article that was linked above says negligent homocide and he was held on $80,000.00 bail which also seems excessive for a grieving grandfather. It’s not like he’s going to run around murdering other people.

WOW!!!! They charged him with NEGLIGENT HOMOCIDE?!?!? Yes, he was at fault, but that seems like way too much of an overcharge. Involuntary Manslaughter would have been more appropriate if they really wanted to charge him with something.

Just came off Navigator. The specialty restaurants (except for Izumi) all had a kid’s menu based on the type of restaurant it was. (different from the MDR kid’s menu) HOWEVER, they all let our son eat off the regular adult menu for the $10/meal that they charge kids who are 6 - 12 yo.

After seeing Matt’s video about Odyssey....... our 8 year old son decided he wanted to do that one next Thanksgiving. He wants to try the North Star, the bumper cars, and a few other things he saw. I think I got a great price? 8 nights on the Odyssey in a Junior Suite for 3 people for $5,100 over thanksgiving 2020 using the “kids sail free” promotion. I also priced it with just 2 adults to compare and that was $4,900 for the same junior suite ...... so I’m guessing the extra $200 was our son’s port charges since he sails free. Also, we’re doing the Western Caribbean itinerary I was looking at on an Oasis class ship only a month before next thanksgiving that I wasn’t factoring in originally.

We just booked the Souther Caribbean Holiday cruise on Odyssey for Thanksgiving 2020 ...... me, my spouse, and our son who will be 9 by then.

Thanksgiving is actually on the 28th this year