APM Posted January 8 Report Share Posted January 8 Has the policy changed again? Called to book a stateroom combining 2 winnings wonderland 23 HOLxxx series offer codes. One for a JS and another for an interior. in an effort to upgrade to a GS, RCCL used to always apply to hr value of the room not being used to cover the upgrade fees. I was told that only the trade in value of the 2nd offer ($400) would be applied. Is this a change? A dual occupancy JS and a dual occupancy interior would normally cover a GS. In advance, thanks. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted January 8 Report Share Posted January 8 9 hours ago, APM said: Has the policy changed again? Called to book a stateroom combining 2 winnings wonderland 23 HOLxxx series offer codes. One for a JS and another for an interior. in an effort to upgrade to a GS, RCCL used to always apply to hr value of the room not being used to cover the upgrade fees. I was told that only the trade in value of the 2nd offer ($400) would be applied. Is this a change? A dual occupancy JS and a dual occupancy interior would normally cover a GS. In advance, thanks. The policy has not changed that I am aware of. I am just about to do the exact same thing later today so I will let you know how it goes. My guess is that you got a bad rep on the phone. As long as the offer codes are the same you should be able to combine them. Quote Link to comment Share on other sites More sharing options...
APM Posted January 8 Author Report Share Posted January 8 She did combine them....she just only allowed the trade-in value for the interior ($400) and not the value of the interior cabin ($900-$1000) to be applied to the Grand Suite upgrade. More money out of pocket for me. I could have just booked her in the interior as a solo and had her stay with me in the Grand Suite. Would have cost me $400 more but would have cost RCCL $1000 in lost revenue. This is where their policy makes no sense. APM Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 8 Report Share Posted January 8 3 hours ago, APM said: She did combine them....she just only allowed the trade-in value for the interior ($400) and not the value of the interior cabin ($900-$1000) to be applied to the Grand Suite upgrade. More money out of pocket for me. I could have just booked her in the interior as a solo and had her stay with me in the Grand Suite. Would have cost me $400 more but would have cost RCCL $1000 in lost revenue. This is where their policy makes no sense. APM If you needed points for Crown and Anchor you would have gotten triple points for being in that GS as a solo. Of course your other half would not have the benefits of the GS though. Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 8 Report Share Posted January 8 I keep a photo album on my phone just for cruise info. I have a pic regarding same codes. The highet category that can be gotten is a JS when you combine the same offer code. Here is the list same code Int + Int= OV Int + OV=BAL Int + Bal = JS Int+JS =JS OV + OV = Bal OV+Bal = JS OV+JS = JS Bal+Bal=JS Bal+JS = JS JS+JS= JS I will keep in mind that when combining won't get you to a GS that the value of the second cert is used towards the upgrade fee. TXCoastPatriot, WAAAYTOOO, Snotarni and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.