FunInTheSun Posted January 6, 2023 Report Share Posted January 6, 2023 I went on a cruise Oct-Nov of 2022 and unfortunately, became sick and had to be put in isolation for roughly 30hrs or so. As a result, I was provided a future cruise credit but it must be used within one year. However, I am currently 23 weeks pregnant and essentially the entire time that my credit is valid, I am unable to use it due to my pregnancy (i.e., until my due date, I am not permitted to travel due my baby's gestational age and afterwards, I cannot travel because my baby is not permitted to travel with me until 6 months at earliest, and I intend on breast feeding so I cannot be separated from them). In other words, the entire time my future credit is valid, I am cannot use it. I do have a future cruise booked but it's not until May 2024. Do you think I have any leverage to get the credit extended due to my circumstances and if so, whom should I contact. I should also add that I was informed that someone from Royal would reach out to me but I have yet to receive any correspondence from them regarding the credit. Moreover, I did not book with a TA. Any and all feedback is greatly appreciated. Thank you. Quote Link to comment Share on other sites More sharing options...
twangster Posted January 6, 2023 Report Share Posted January 6, 2023 Call Royal customer service directly and ask them when your FCC expires. If it expires before you can cruise you may be able to assign the FCC to another person. Quote Link to comment Share on other sites More sharing options...
FunInTheSun Posted January 6, 2023 Author Report Share Posted January 6, 2023 I just got off the phone with a customer service representative. I was able to get an one-time extension for my FCC to be applied to my May 2024 cruise. To do so, I had to agree that if I cancel this cruise, I forfeit my credit. I am fine with this. While I understand these are highly specific circumstances (i.e., pregnancy/new baby covering the duration of an issued FCC), I just wanted to post a follow-up in case someone similar is ever in this situation. Good luck and happy cruising! KristiZ, FloatyBoaty, Cactus527 and 5 others 7 1 Quote Link to comment Share on other sites More sharing options...
CrimsonCruiser Posted January 6, 2023 Report Share Posted January 6, 2023 I'm glad to hear it worked out for you! Thanks for sharing your experience FunInTheSun 1 Quote Link to comment Share on other sites More sharing options...
FunInTheSun Posted January 7, 2023 Author Report Share Posted January 7, 2023 5 hours ago, CrimsonCruiser said: I'm glad to hear it worked out for you! Thanks for sharing your experience Thanks! I was debating about whether or not I should even call, and I'm glad I did. CrimsonCruiser 1 Quote Link to comment Share on other sites More sharing options...
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