I went on a cruise Oct-Nov of 2022 and unfortunately, became sick and had to be put in isolation for roughly 30hrs or so. As a result, I was provided a future cruise credit but it must be used within one year. However, I am currently 23 weeks pregnant and essentially the entire time that my credit is valid, I am unable to use it due to my pregnancy (i.e., until my due date, I am not permitted to travel due my baby's gestational age and afterwards, I cannot travel because my baby is not permitted to travel with me until 6 months at earliest, and I intend on breast feeding so I cannot be separated from them). In other words, the entire time my future credit is valid, I am cannot use it.
I do have a future cruise booked but it's not until May 2024. Do you think I have any leverage to get the credit extended due to my circumstances and if so, whom should I contact.
I should also add that I was informed that someone from Royal would reach out to me but I have yet to receive any correspondence from them regarding the credit. Moreover, I did not book with a TA.
Any and all feedback is greatly appreciated. Thank you.