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xSAILEDx Brilliance of the Seas - Sep 17, 2023 - Sep 24, 2023 (7 Night Alaska Glacier Experience)


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what is wrong with this picture?  got an extra day in there. 🤔

 

Day
Port
 
1
Vancouver, British Columbia
Departs At 5:00 PM
2
Inside Passage (Cruising), Canada
Day At Sea
3
Sitka, Alaska
From 10:00 AM - 5:00 PM
4
Tracy Arm Fjord (Cruising), Alaska
Day At Sea 5:00 AM - 9:00 AM
4
Juneau, Alaska
From 1:00 PM - 10:00 PM
5
Haines, Alaska
From 7:00 AM - 4:00 PM
6
Ketchikan, Alaska
From 11:30 AM - 10:00 PM
7
Cruising
Day At Sea
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  • D Alt changed the title to Enchantment of the Seas - September 17 - 24, 2023 - Alaska 7n
  • 4 weeks later...
  • 1 month later...

just saw the email:

ABOUT YOUR UPCOMING TRAVELS

 

Dear Guest,

The International Maritime Organization recently shared new speed regulations we must adhere to and as a result, we’ve repositioned some of our ships for our upcoming 2023/2024 season. Our original plan for Enchantment of the Seas was to offer sailings departing from Vancouver, British Columbia on April 3rd, 2023 and Sydney, Australia on October 23rd, 2023. Instead, Enchantment of the Seas will now continue offering sailings from Baltimore, Maryland through April 20th, 2023 and begin a European season with departures from Rome (Civitavecchia), Italy, Athens (Piraeus), Greece, and Venice (Ravenna), Italy starting May 15th, 2023, before making its way to Tampa, Florida in November 2023.

Brilliance of the Seas will now take Enchantment’s place in Alaska and Australia and will offer similar itineraries! Starting July 28th, 2022, we’ll automatically move you to the new Brilliance of the Seas sailing departing on the same day as your original Enchantment of the Seas cruise. You’ll receive like-for-like accommodations onboard Brilliance of the Seas, and your amenities will remain the same.

Your vacation is important to us. While we’re confident you’ll have an amazing time onboard Brilliance and enjoy many of the same features as Enchantment, we still want you to have the flexibility to make the best decision for you and those in your party. Below, we’ve outlined your options along with a few additional details.

Option 1: Stay onboard the new Brilliance of the Seas cruise.

  • We’ll automatically move you to the Brilliance of the Seas sailing departing on the same day as your original cruise. So, there’s nothing for you to do!
  • Your new sailing will still offer the same beautiful ports as your original cruise, and it’ll depart from the same destination.
  • We’ll move you to a like-for-like stateroom and your original stateroom category price will either be protected at your original cruise fare rate or reduced to the current cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items.
    • If your booking was already paid in full and your cruise fare rate decreases, we’ll provide you with a refund for the difference. You can expect to receive your refund to your original form of payment within 14 business days after we move you. Kindly note, refund times may vary depending on your financial institution.

Option 2: Re-book any other Royal Caribbean International sailing.

  • If you prefer to re-book another sailing, we’ll waive any non-refundable deposit change fees.
  • Please know, you’ll be responsible for any difference in pricing for your cruise fare, taxes, fees, gratuities, and other non-cruise fare items.
    • If your booking was already paid in full and your cruise fare rate decreases, we’ll provide you with a refund for the difference. You can expect to receive your refund to your original form of payment within 14 business days after we move you. Kindly note, refund times may vary depending on your financial institution.

Option 3: If you can’t find a new itinerary that works for you and choose to cancel, we’ll be sad to see you go. You’ll receive:

  • A full refund of any paid portion of your cruise fare (including non-refundable deposits) and any pre-paid amenities to the original form of payment within 14 business days – some international banking and financial institutions may have a processing time of approximately 30 business days.
    • If you used a Future Cruise Credit on this sailing, and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original certificate.  
  • If you booked your airfare through Royal Caribbean International, it will be automatically refunded to you. However, if you booked on your own, please contact the service provider directly for your options with them.
  • Please know, if you choose this option, we will not provide additional compensation.

Please note, any Cruise Planner purchases for your original Enchantment of the Seas sailing will automatically be cancelled and refunded to your original form of payment. Feel free to re-book these items on your new ship and sail date.

There are a lot of moving parts when it comes to shifting an entire season of sailings and rebooking all guests, so we ask for your patience as we work to make this process as easy as possible for you. All moves will be completed by August 18th, 2022, and we’ll send an updated reservation confirmation with your revised details to the email address on file as soon as your reservation has been completely updated with the pricing fully adjusted. If you decide to go with Option 2 or 3, please call us at 888-281-9344 or contact your Travel Advisor by August 18th, 2022. And know, hold times may be longer than usual. If we haven’t heard from you by August 18th, 2022, you’ll remain booked on the alternate Brilliance of the Seas sailing.

If you have any questions, please contact your Travel Advisor immediately or contact us at: 

  • 1 888 281 9344 in the U.S.
  • 1800 754 500 in Australia / 0800 102 123 in New Zealand
  • In the UK only, by using our webchat service or by calling 0344 493 4005
  • All other countries, please visit http://www.royalcaribbean.com/contactusfor your local Royal Caribbean International office phone number.

Thank you for understanding, and we hope you find another cruise with us. Whether you are celebrating a special occasion or looking to explore, relax, and recharge, we have no doubt your time with us will be nothing short of amazing.

Sincerely,

Aurora Yera-Rodriguez
AVP | Guest Experience
Royal Caribbean International

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  • AshleyDillo changed the title to Brilliance of the Seas - Sep 17, 2023 - Sep 24, 2023 (7 Night Alaska Glacier Experience)

ok today I got my new Brilliance booking.  They moved me from an Interior 8th floor to Interior 3rd floor Accessible room. I don't want to take an accessible room away from someone who needs it so I called and actually upgraded to a Balcony for this cruise. Might as well right, it's Alaska and I have a year to pay it off. 😳

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On 5/30/2022 at 7:02 PM, D Alt said:

probably not going to get any dining package or drink package for this cruise. Save $ for excursions. 

Hi, D Alt. We are doing a cruise next summer with this same itinerary. It will be our first Alaska cruise. What type of excursions are you looking into? We were hoping to do a scenic train ride, but I don't see any offered for these ports of call. Thanks!

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  • AshleyDillo changed the title to xSAILEDx Brilliance of the Seas - Sep 17, 2023 - Sep 24, 2023 (7 Night Alaska Glacier Experience)

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