Autumn Posted March 31 Report Share Posted March 31 I will be sailing may 16th on Freedom. My boyfriend lost his vaccine card but has a picture of it as well as has the information loaded on the excelsior pass app (we live in nyc and use that every where as proof). Would RCL accept the picture and app on onboarding day? I’ve tried calling and cat get through to ask. Quote Link to comment Share on other sites More sharing options...
Matt Posted March 31 Report Share Posted March 31 16 minutes ago, Autumn said: Would RCL accept the picture and app on onboarding day? No. You need the physical card. Your boyfriend should contact your local health department about getting a replacement Quote Link to comment Share on other sites More sharing options...
Autumn Posted March 31 Author Report Share Posted March 31 Thank you! Quote Link to comment Share on other sites More sharing options...
Moby Dick Posted March 31 Report Share Posted March 31 4 hours ago, Autumn said: I will be sailing may 16th on Freedom. My boyfriend lost his vaccine card but has a picture of it as well as has the information loaded on the excelsior pass app (we live in nyc and use that every where as proof). Would RCL accept the picture and app on onboarding day? I’ve tried calling and cat get through to ask. I'd physically go to the location where he got the vaccine from. Take along the proof you do have and "Demand", in a very diplomatic way to provide an actual copy of the card. I'm sure he isn't the only person that has lost/damaged/destroyed his vaccine card. It should be routine by now. Autumn 1 Quote Link to comment Share on other sites More sharing options...
Mike P Posted March 31 Report Share Posted March 31 My daughters boyfriend lost his card and went to CVS where he originally got it and they were able to reproduce it. Moby Dick and Autumn 1 1 Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted April 1 Report Share Posted April 1 10 hours ago, jay1021 said: I'd physically go to the location where he got the vaccine from. Take along the proof you do have and "Demand", in a very diplomatic way to provide an actual copy of the card. I'm sure he isn't the only person that has lost/damaged/destroyed his vaccine card. It should be routine by now. Unfortunately not everyone can go back to where they received their vaccinations. I know in my case I drove 4 hours to a university that hosted a state run site. Hopefully if I ever need to replace my card the DOH can help but being a state agency it could be close to impossible since they are notorious for not answering their phone. Our state run DMV isn’t even open fully yet Quote Link to comment Share on other sites More sharing options...
Moby Dick Posted April 1 Report Share Posted April 1 Yep, not everyone can. Quote Link to comment Share on other sites More sharing options...
cicit5 Posted April 1 Report Share Posted April 1 I photocopied my original because I knew, like most things, I’d lose. Asked if it was acceptable through their Twitter account And was told yes. Then ss’d as verification. Quote Link to comment Share on other sites More sharing options...
Autumn Posted April 1 Author Report Share Posted April 1 We were Able to get through to RCL we were told that the Excelsior app would be accepted. We just need to up load a screenshot from it to the RCL website. The Excelsior app also lets you print out you vaccination. We upload this morning for check in. KristiZ 1 Quote Link to comment Share on other sites More sharing options...
cicit5 Posted April 3 Report Share Posted April 3 I reached out to RC through their Twitter because I only have a photocopy of my original and wanted to know if it would be accepted, And the response was yes. Quote Link to comment Share on other sites More sharing options...
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