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Refunds For Cancelled Pullmantur Cruises


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Welcome to the message boards.  This site is an unofficial fan blog and is not affiliated with the Royal Caribbean International cruise line nor does the cruise line participate on this site. 

Pullmantur was a sister brand to Royal Caribbean International.  The parent company is the Royal Caribbean Group.  Suggest you start here:

 

Corporate Headquarters

Phone:
305-539-6000

Address:
Royal Caribbean Group
1050 Caribbean Way
Miami, FL 33132-2096

Corporate Communications

Address:
Royal Caribbean Group
1050 Caribbean Way
Miami, FL 33132-2096

Email:
[email protected]rccl.com

Twitter:
@NewsfromRCgroup

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  • 1 month later...
8 hours ago, Keith D said:

It is now November 21 and still no refunds.  And there is no one to contact to find more information.   Not go PR for RCL.

Has nothing to do with RCG as RCG was a stakeholder only. Spain-based investment firm, Springwater Capital, owns the controlling 51% stake in Pullmantur Cruises which was headquartered in Madrid, Spain.  On 22 June 2020, due to the economic impact caused by the COVID-19 pandemic, Pullmantur's owners announced they had filed for reorganization, a form of bankruptcy proceedings in Spain, of the now defunked Pullmantur under Spanish insolvency laws.  The controlling laws here are in Spain, whether you get your refund or not.  RCG has no deciding factor on the matter.

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