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First Time Star Class!!!


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On 11/4/2019 at 7:28 PM, WAAAYTOOO said:

Hmmm....guess I’m going to have to learn to deal with the app.  I have never even tried to use it b/c it had been so glitchy.  Thanks for the push to come up to speed with it.

Are you able to comm with Sunil on the app or do you still have to call him ?   I just find it objectionable to have to detail every single item I want to eat and drink to the Genie. It seems so backward.

ditto on this question - do you call your genie, email, text?  

 

thanks ?

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10 minutes ago, DJsMrs said:

do you call your genie, email, text?

Our Genie preferred to use Facebook messenger or email.  Since we had free VOOM it was never an issue for us to shoot off an email outlining a breakfast order for the next morning or shoot her a quick Facebook message letting her know we were on the way to the theater, etc.  You can establish the best way to communicate with your Genie that works for your party and the Genie.

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On 11/4/2019 at 10:28 PM, WAAAYTOOO said:

Hmmm....guess I’m going to have to learn to deal with the app.  I have never even tried to use it b/c it had been so glitchy.  Thanks for the push to come up to speed with it.

Are you able to comm with Sunil on the app or do you still have to call him ?   I just find it objectionable to have to detail every single item I want to eat and drink to the Genie. It seems so backward.

Typically we send messages via Facebook messenger, but he says if we need anything quicker we can call him.  The app doesn’t have a way to communicate (I don’t think)

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Final night on board.  I will update the last couple days once I make it back home.  Unfortunately tonight I have to do that dreaded task again and pack bags ??..... This was an excellent cruise, great experience, so much fun.  Can’t wait until the next......Star class from now on. One additional thing, Sunil is leaving 12/14 for anyone that is cruising symphony after that....

i will update on the other days and perfect day at cocoa tomorrow.  

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55 minutes ago, Matt said:

@Lovetocruise2002 I was reading this thread and questioned how people could justify Star Class, but as @SuperNinjaconcluded, I started justifying upgrading to the better seats on my flights.  So now it all makes sense.

So you know what the next step is right?  Time to make the plunge...even if it's just for research.  There's still the new Ultimate Panoramic cabins left on OA 03/15/2020.  If your girls are off, we can see you on board. ?

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1 hour ago, Ogilthorpe said:

We have been looking at that option also. OA on 3/15 is week 2 of a B2B ... and we have to switch rooms already!  That might be the justification  we need (not that I need a great deal of addition motivation) We find the room very interesting  ... besides, it's only money! ??

The price on that room did jump a bit since last week so don't take too long to think about it.

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Ok so I’m back home, so let me catch up the rest of the way thru the cruise.  Day 4 was St.Maarten.  Started off the day as with most days in CK, then went back grabbed my book bag and we were off.  Island was beautiful, found a guide that offered a tour of the entire city (Dutch Side and a French side) for $10/person, so seemed like a pretty good deal.  We did 5r tour which took about 3 hrs, then headed back, had to stop and pick up a couple “duty free items” lol.  Finally back on the ship, showered and relaxes a bit then off to dinner at Jamie’s (sorry didn’t remember pictures)

to end the evening we saw Hiro, excellent show, very entertaining. 
 

 

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Day 5 of the cruise, started a little different, decided to go down to Windjammer, just to try something different, since CK menu remains the same everyday. Not too bad, also met my other family that was on board there, so that was also a plus. Today was Puerto Rico day, we actually arrived into port earlier, so wanted to try and get off early if we could since we had to be back by 330pm.  So once we made it off the ship, PR is absolutely beautiful only wish we had more time to really explore the city.  Took a quick tour of a couple sights, it was blazing hot outside.... made sure to stop and get some mofongo from one of the local restaurants.  Once we made it back to the ship, today was to be the sail away on the helipad, too bad mid way through it started raining.   (Started off as light rain, so I didn’t really mind, however as it progressively got worse, that was a no go). Tonight’s dinner was at Izumi, met some great people at the table with us, also from Miami, (One couple celebrating their 40 year anniversary....Laugh of the night was the lady said at the start of the meal no salt on anything for her as it took her 8 different pairs of shoes to find one that fit today...enjoyed a laugh about that at Coco Cay as well). Overall the meal was just ok for me.  
 

From dinner, we went to Flight, which is amazing.  If you are on symphony you have to see this show.  Quite a few people missed it because it was only shown for two days, but the night we saw it (first show) the entire theater was filled.

Final thing for the night was the crazy quest game show.  Hilarious time.  Definitely a must.  Overall a very busy day and long day, but definitely a great day!!
 

PS on Crazy Quest we were team 5 (check the video for the guy we dressed lol)

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Sorry for the delay.....unfortunately after coming back from the cruise, life picks up again ?

So Day 6 was our final sea day, and this was the day that they did all the celebrations for the 50th Birthday.  Although we had the balloon drop on the first night, they had a second tonight with Black and Gold Balloons.  Overall was a pretty relaxing day, didn’t do much besides hit the few things on the ship that we hadn’t done yet.  Also they a had izkate 2.0 tonight, which is a nice stunt type show in my opinion.   Tomorrow is the final day, and it ends at Perfect Day Coco Cay.  Dinner tonight was at 150 Central Park..... Loved it, ate way to much, but, that’s a problem I will deal with back in Miami

 

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Final day ...*tears*...  today is Perfect Day at Coco Cay.  I actually really enjoyed this location with all of the new renovations.  I mean besides the fact that it was ridiculously hot (and I’m from Miami but it was a scorcher).  Ate breakfast, then made our way off the ship to the pool bar and stat there for a bit.  Enjoyed a couple drinks, then went over and watched a few volley ball tournaments, (my younger brother played in a few).  Ended our time on the island, at the beach portion, where we saw a Manta Ray.  That was pretty cool.  We then headed over to the Oasis pool to close out.  The island overall is absolutely beautiful, next time, I want to make sure we hit the thrill park.  Back on the ship, tonight they had the Hall and Oates Concert and they did fireworks from Coco Cay for the birthday celebration.  Didn’t really want to go to CK for dinner, so I ordered Chops to the room instead... last couple figures are the last photos of the room and then pictures from debarkation day..... back to reality ...it was fun while it lasted..... well until June,....countdown for the next star class cruise (June 2020 Ovation and December 2020 Odyssey)

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  • 1 month later...

Taking Harmony of Seas in few weeks and have a Star Class room.  Questions:  how do we get in touch with Royal Genie.  Is there a toll free number prior to cruise.   Or do they call you or email you prior to the cruise?   I am interested in getting good seats at the shows and it says that is provided, how does that work?   It says "complimentary specialty dinner"   Does that mean that I can book a specialty restaurant for the two of us all 7 nights and not pay the $100 or $50 each for all 7 nights or is it complimentary only one night?  What is Coastal Kitchen dinner?  Is that an exclusive restaurant just for the upper three classes?   Thanks in advance.  

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3 minutes ago, jlpr said:

Taking Harmony of Seas in few weeks and have a Star Class room.  Questions:  how do we get in touch with Royal Genie.  Is there a toll free number prior to cruise.   Or do they call you or email you prior to the cruise?   I am interested in getting good seats at the shows and it says that is provided, how does that work?   It says "complimentary specialty dinner"   Does that mean that I can book a specialty restaurant for the two of us all 7 nights and not pay the $100 or $50 each for all 7 nights or is it complimentary only one night?  What is Coastal Kitchen dinner?  Is that an exclusive restaurant just for the upper three classes?   Thanks in advance.  

 

Genie will email you prior to cruise (about 4 weeks out)
Genie will get you whatever seats you want for whatever shows you want (you can tell them via email prior to cruise or just ask when you are on boat)
Genie will make you a reservation for any eatery on the boat, you will not pay, you can eat at chops 7 nights in a row if you want. 
Coastal is a suite (and other VIP guest) only eatery

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8 minutes ago, dodgestang said:

 

Genie will email you prior to cruise (about 4 weeks out)
Genie will get you whatever seats you want for whatever shows you want (you can tell them via email prior to cruise or just ask when you are on boat)
Genie will make you a reservation for any eatery on the boat, you will not pay, you can eat at chops 7 nights in a row if you want. 
Coastal is a suite (and other VIP guest) only eatery

Thank you for the quick answers!  I am sailing Jan. 5th and booked the cruise last week.   So I am within the 4 weeks but haven't gotten any email from Genie.  Is there a phone number I can call or an email I can call to get in touch with the Genie?   Also,  I just read about Coastal Kitchen and it says reservations are recommended but I don't see it as a choice online under dining to make the reservation.   Is there a special toll free number or somewhere else online that I can make the reservation for Coastal Kitchen?  Thanks again!   

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3 minutes ago, jlpr said:

Thank you for the quick answers!  I am sailing Jan. 5th and booked the cruise last week.   So I am within the 4 weeks but haven't gotten any email from Genie.  Is there a phone number I can call or an email I can call to get in touch with the Genie?   Also,  I just read about Coastal Kitchen and it says reservations are recommended but I don't see it as a choice online under dining to make the reservation.   Is there a special toll free number or somewhere else online that I can make the reservation for Coastal Kitchen?  Thanks again!   

No, you cannot contact anyone by phone but you CAN email someone and they will get you hooked up with your Genie.  If you just booked this cruise I am not surprised that they haven't gotten in touch with you yet. 

Send an email to [email protected]rccl.com  Even though this may not be your Genie, they will put you in touch with your Genie.  Be sure and include your name, your reservation #, your Suite number and sail date in the email.  Someone will get in touch with you ASAP.

Congratulations !  You are in for a real treat.  We've been Star Class on Harmony 3 times.  It's a wonderful ship.

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3 minutes ago, WAAAYTOOO said:

No, you cannot contact anyone by phone but you CAN email someone and they will get you hooked up with your Genie.  If you just booked this cruise I am not surprised that they haven't gotten in touch with you yet. 

Send an email to [email protected]rccl.com  Even though this may not be your Genie, they will put you in touch with your Genie.  Be sure and include your name, your reservation #, your Suite number and sail date in the email.  Someone will get in touch with you ASAP.

Congratulations !  You are in for a real treat.  We've been Star Class on Harmony 3 times.  It's a wonderful ship.

Thank you for the quick response!   Thank you for the email address.  Very helpful.   We have been on Disney Cruise Line for many years now and have stayed in the Walt Disney Suite and the Roy Disney Suite so looking forward to seeing how this compares.   Haven't been on an RC ship in over 15 years so looking forward to it.

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Just now, jlpr said:

Thank you for the quick response!   Thank you for the email address.  Very helpful.   We have been on Disney Cruise Line for many years now and have stayed in the Walt Disney Suite and the Roy Disney Suite so looking forward to seeing how this compares.   Haven't been on an RC ship in over 15 years so looking forward to it.

You are very welcome.  I know you will love Star Class on Harmony.  It's a one-of-a-kind experience (Star Class, I mean).  

On that email address, it is hm <underscore>g o t l (genie of the lamp).  Sometimes that lower case L looks like a 1.  So it is gotl

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16 minutes ago, jlpr said:

Thank you for the quick answers!  I am sailing Jan. 5th and booked the cruise last week.   So I am within the 4 weeks but haven't gotten any email from Genie.  Is there a phone number I can call or an email I can call to get in touch with the Genie?   Also,  I just read about Coastal Kitchen and it says reservations are recommended but I don't see it as a choice online under dining to make the reservation.   Is there a special toll free number or somewhere else online that I can make the reservation for Coastal Kitchen?  Thanks again!   

The Genie will set everything up for you so you don't need to worry about booking any food or show reservations.  Even if you haven't talked to the Genie prior to boarding you will meet him/her at the port and you can talk through what you want to do while they are giving you the ship tour and stateroom walk through.

Given the late booking I am sure it is just taking a little while to get to their inbox to action.  There is always a special 'star class' spot at the ports where you can walk up and they will get you all sorted.

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5 minutes ago, WAAAYTOOO said:

You are very welcome.  I know you will love Star Class on Harmony.  It's a one-of-a-kind experience (Star Class, I mean).  

On that email address, it is hm <underscore>g o t l (genie of the lamp).  Sometimes that lower case L looks like a 1.  So it is gotl

thank you again!

 

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4 minutes ago, dodgestang said:

The Genie will set everything up for you so you don't need to worry about booking any food or show reservations.  Even if you haven't talked to the Genie prior to boarding you will meet him/her at the port and you can talk through what you want to do while they are giving you the ship tour and stateroom walk through.

Given the late booking I am sure it is just taking a little while to get to their inbox to action.  There is always a special 'star class' spot at the ports where you can walk up and they will get you all sorted.

Thank you.  Good to hear that there is still time to set things up.   

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21 minutes ago, jlpr said:

Thank you.  Good to hear that there is still time to set things up.   

Oh, you have PLENTY of time.  Genies can make things happen very easily and very quickly.

I expect, that, given the short turnaround in your situation, they will just skip the pre-cruise questionnaire.  It is a big waste of time IMO anyway.  The only thing that the Genie needs to know prior to your arrival is (1) what time you are planning on arriving, (2) what do you want to eat for lunch on boarding day and (3) what would you like for your arrival snacks.  Everything else can be finalized/organized once you get on board.

 

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