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jaygee2729

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Posts posted by jaygee2729

  1. After a very lengthy conversation with two different C&A people I basically got no where. What they explained to me is that we had eight cruises prior to 2011 that fell under the old point system of 1 point for each cruise. After 2011 the points were multiplied by 7 so that's 56 plus we had 13 bonus points for a total of 69. Add in the 4 day cruise this month and it's 73. However when we booked the cruise we took this month we each had 83 points and Diamond status. Now, my wife has 73 points and still Diamond and I have 4 points and Diamond status. Makes no sense. I emailed Mr. Bayley the CEO as well. 

  2. We are now missing all of our past cruises on the RCCL website. I've been having a phone discussion with them since our points balance before our 4 day cruise this month was 83. Now it shows 73. The explanation we got was they miscalculated our previous points. Now, after hanging up with them all of our past cruises have disappeared. 

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