Our 4 night cruise in October got changed to a 7 night cruise by RC. The email I got said if we decided to go ahead and keep the cruise -
You'll automatically be moved to a like-for-like stateroom on the new 7-Night October 14th, 2022 Navigator of the Seas sailing. So, there's nothing for you to do except enjoy the extra nights on us!
You'll enjoy your sailing in a Oceanview Balcony, stateroom number 9692, and all your amenities will remain the same.
Your original stateroom category price will either be protected at your original cruise fare rate or reduced to the current cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items.
If your booking was already paid in full and your cruise fare rate decreases, we'll provide you with a refund for the difference
Our original cruise was paid in full and what I understood the message to say was that we were responsible for taxes, gratuities, etc. Any ideas why I now have a balance due of over $1000??