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About FrHoffard

  • Birthday March 27

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  1. I know I can check in on the app and get our boarding time but how long do I have to enter the rest of our information? We are traveling at the moment so I don't have all our passports and things to add to our check in if needed. Thank you
  2. I ordered ours and it only took about 10 days for me to get them. We live in Alaska, I was super surprised how quickly they got here
  3. How far in advance can you schedule the tests? Our cruise isn't until October, would rather book it now so it's 1 less thing to take care of later
  4. We got the unlimited dining plan for our October cruise on Navigator and I has a reservation for the 1st evening at 5:30 but it doesn't specify which restaurant. Is that normal? Thank you
  5. We are scheduled for our 1st cruise in October on Navigator so please forgive my ignorance. Do the cabins have "do not disturb" door hangers for when we are in the cabin during that day and don't want the steward to come in? If they don't, can I bring one? Thank you
  6. We were looking at excursions too but we've had issues with everything I purchased after the change to the sailing so we are just going to wait and see what is available when we are on board the ship.
  7. They did the change in May, we had until June 8th, if I remember correctly, to decide if we wanted to stick with this sailing, pick another date for the 4 night or cancel.
  8. I purchased the UDP after they changed over to the longer sailing. My receipt shows it was UDP, not the 3 night UDP and I have screen shots printed of the booking I made that says it's for each night and lunch on sea days to take with me. I'll keep an eye on it and will call RC again closer to the sailing if it continues to show incorrectly on my planner. I already got cancelations and refunds for all the items I had purchased in the planner before they extended the sailing. The rates for all that like the beverage packages have updated in the planner for the longer sailing. The refreshment beverage package will now be over $400 for us if we were to repurchase it but I'm pretty sure we won't do that.
  9. We purchased the unlimited dining package for our 7 night October cruise but both the app and calendar on the website say it's a 3-night dining package. Will the ship honor my receipt and give us the unlimited package as advertised in the cruise planner, that it was for every night of our sailing and lunch on sea days? I called and they resent my receipt but said that was all they could do.
  10. Is there an option to use the UDP for lunch on embarkation day? 1st time cruisers thinking about purchasing the UDP for our October cruise.
  11. No actually all of that is being refunded and I have to rebook. Everything I had booked in the cruise planner has been canceled according to all the emails I got, I should have refunds for that within the next couple of weeks. Anything not cruise fare was canceled and refunded.
  12. Our 4 night cruise in October got changed to a 7 night cruise by RC. The email I got said if we decided to go ahead and keep the cruise - You'll automatically be moved to a like-for-like stateroom on the new 7-Night October 14th, 2022 Navigator of the Seas sailing. So, there's nothing for you to do except enjoy the extra nights on us! You'll enjoy your sailing in a Oceanview Balcony, stateroom number 9692, and all your amenities will remain the same. Your original stateroom category price will either be protected at your original cruise fare rate or reduced to the current cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items. If your booking was already paid in full and your cruise fare rate decreases, we'll provide you with a refund for the difference Our original cruise was paid in full and what I understood the message to say was that we were responsible for taxes, gratuities, etc. Any ideas why I now have a balance due of over $1000??
  13. Not for this, nope lol Sure! Lol
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