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Andrew3232

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  1. Haha
    Andrew3232 reacted to WAAAYTOOO in Last minute cancellation   
    Then I assume you are suggesting that you would add someone’s name to the reservation and you would simply be a no-show.  That won’t work either b/c they would reprice the ticket when you add someone. The cruise fare would be significantly higher, almost certainly. 
  2. Haha
    Andrew3232 reacted to Lovetocruise2002 in Last minute cancellation   
    Whether you paid for two or one is irrelevant, you need three to lock a price down. Adding another name to the reservation will cause it to get repriced unless you already have 3 on it.
  3. Like
    Andrew3232 got a reaction from Clay Purvis in Deposit Amount   
    Hi, The deposit amount is based on the length of the cruise. The longer the cruise the larger de deposit. 3, 4 & 5 night cruises $100 pp deposit. 6, 7 & 9 $250 pp deposit.10, 11 & 12 $450 pp deposit. 
  4. Like
    Andrew3232 got a reaction from SpeedNoodles in MA and NV will have TWO stops at CocoCay   
    Breaking news! There will be some sailings on the Mariner of the Seas and in the Navigator of the Seas  with two stops at a perfect day at CocoCay. It’s a pilot, and it’s only available on some selected 4 night sailings. 
  5. Thanks
    Andrew3232 reacted to JohnK6404 in FYI... APRIL 2021 HARMONY SAILINGS CANCELLED!   
    I figured I should start a separate thread instead of continuing to hijack the DBP debacle thread! ?
    Hopefully, if you have booked a sailing on Harmony in APRIL 2021 you have already received the e-mail from Royal and/or your TA confirming the cancellation of the APRIL 2021 sailings due to the routine 5-year maintenance dry-dock.
    If you have not been notified, you will probably want to read this thread and reach out to your TA or Royal CS ASAP...
    *** Once again, I cannot thank you all enough, especially @AshleyDillo, @Andrew3232 and @Skid for giving me the extra push today to inquire now!
    Long story short, my wife and I booked Harmony of the Seas for the 4/18/21 sailing out of Port Canaveral. While we were still on Allure this past May, we had all discussed booking a cruise on Harmony in 2021. We later checked out the schedule and realized it only was open/available through APR 2021. At first we were going to wait for the Summer 2021 schedule to be released, but we had been told it would not be out until late summer or fall so we decided to book it on 6/21/19.
    Over this past weekend, the April 2021 schedule for Harmony mysteriously disappeared from Royal's website. We had been checking regularly to make sure the adjacent staterooms were still available while our friends prepared to book their room through their TA. I called Royal CS and sent an IM through the Facebook page TODAY inquiring because it seemed a little odd. I had read a little while ago here on the forum that Harmony was due for the routine 5-year dry-dock in 2021 and that made me a little nervous!
    Both responses from Royal assured me it was a system glitch and that they can still see all of the APR 2021 sailings on their end for Harmony. I told Royal CS that our friends wanted to book the same cruise and they provided a telephone number for them to call to make the reservation for our sailing!
    Tonight, I sent another message via Facebook IM explaining what I was told (Harmony dry-dock) and this time they confirmed and instructed me to contact our TA for assistance and to discuss the "compensation" package! 
    We called our travel agent and they called Royal this evening for the details of the compensation package for our cancelled sailing. At first, Royal CS claimed they already sent us the e-mail explaining our options. We explained to the TA we never got the e-mail and he pushed Royal to provide the e-mail address and they finally admitted it was sent to an invalid/defunct e-mail that wasn't even ours! They resent the e-mail which gives us a deadline of 7/11/19 to make our decision. If we had missed this deadline the cruise would be cancelled and the deposit would be refunded automatically, but we would not get the "compensation" package.
     
    For those with any interest, here is the e-mail we received and our options:
     



     
    Basically, Option #1 looks to be the most attractive as it offers all 11 Oasis class sailings on all 3 ships (Allure, Oasis & Symphony) in APR 2021 (same month we were to sail Harmony). Oasis and Allure will be amped. The best part is we lock in the current cabin rate for the same balcony stateroom category regardless of the sailing/ship (we got an awesome group rate for that Harmony sailing through our TA... about $400 cheaper than the Royal sale pricing)! They also will give us $200 OBC (non-suite staterooms), plus we can keep the original perks and OBC originally offered from the TA. I believe we may have to pay for additional taxes, etc., for the difference in prevailing rate.
    Option #2 allows you to pick any available cruise, but you need to pay the difference between the original stateroom rate and the new rate. Everything else, including OBC, is the same.
    Option #3 is simply to cancel the cruise and get a full refund of any amounts paid.
    Needless to say, we're going for Option #1! Looking at Symphony now on Royal's dime! Hmmm... I like the 4/17/21 sailing that includes both Labadee AND Perfect Day at CocoCay! The 4/10/21 & 4/24/21 sailings are effectively the same itinerary as our original 4/18/21 Harmony cruise. Wow! The Labadee/Perfect Day cruise is currently $950 more than what we paid for the same cabin on Harmony!
    Hmmm... OK, the wife is researching and reaching out to our friends... clock is ticking for us to decide... need to make out decision once again by 7/11/19!
     
    Fortunately, this occurred less than two weeks after our booking and almost two years before the cruise, so we can't complain as we were not inconvenienced like many others have been with cancellations much closer to their sailing.
    I just wanted to make sure no one misses out on the nice "compensation" package offered for these APR 2021 cancellations! ?
  6. Thanks
    Andrew3232 got a reaction from JohnK6404 in Super Cheap Deluxe Drink Package price   
    Hi John, Those sailings for the Harmony of the Seas were cancelled due to the drydock the ship will be at. Call the redeployment desk to get more info about the compensation being offered.
  7. Love
    Andrew3232 got a reaction from Angelicious in Upgrade to neighborhood balcony   
    YES you will! Whether you get a boardwalk or Central Park balcony you’ll get the amenities.
  8. Thanks
    Andrew3232 reacted to Lovetocruise2002 in Cruise Planner False Pricing Scheme - BEWARE !!   
    Welcome to the message boards @Andrew3232 ?
    Although it is not evident in this particular thread, this is a great community here. 
  9. Like
    Andrew3232 got a reaction from spiralqueen in Cruise Planner False Pricing Scheme - BEWARE !!   
    I’m sure RCL apologize and “recognize” their “”error”” due to the severity of your complaint. I’m sorry but you are the one in error.  The starting price is of $XX and when that price is booked it will only shows then other prices left to book. If you don’t know it, each spa service will vary in price depending on the time and day of booking even though it’s the same service, but booked on a different time/day. 
  10. Like
    Andrew3232 got a reaction from spiralqueen in Cruise Planner False Pricing Scheme - BEWARE !!   
    Well I maybe new in this group, but I certainly know what I’m taking about sorry. You feel so powerful and important that your complaint achieve something, however it does not take of the table the fact you are and will continue to be in error.  Ups sorry not sorry lady. If you want to know about RCL T&C and hidden polices hit me up I can teach you a LOT! 
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