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Royal Caribbean announces refunds for cancelled sailings during temporary cruise suspension due to Coronavirus pandemic

In:
13Mar2020
By: 
Matt Hochberg

Royal Caribbean has announced its refund policy for guests affected by canceled sailings between March 14 and April 10, 2020.

Royal Caribbean has voluntarily suspended its US sailings for 30 days due to the gravity of the public health crisis confronting the United States in the form of COVID-19.

Guests on affected sailings between March 14 - April 10, 2020 will automatically receive a 125% Future Cruise Credit that can be used anytime before December 31, 2021. Future Cruise Credits will be automatically issued on Monday, April 13, 2020 via email.

If a guest prefers a full refund instead of a Future Cruise Credit, they can get a 100% refund instead. Guests have up until December 31, 2021 to request a full refund. Refunds can be expected 30 days after submitting the request.

Refund requests can be done automatically via Royal Caribbean's form, or by calling Royal Caribbean.

Any pre-purchased amenities and packages, such as internet, beverage packages, dining or RoyalUp upgrades, will automatically be refunded.

If you purchased air or hotel through Royal Caribbean, these will be automatically refunded to you as well.