View from Oasis of the Seas bridge

In:
06 Jul 2010

Wired Magazine is featuring a series of photos of a photo gallery of awesome cockpits and they have featured Oasis of the Seas as one of them.  

Situated on the center line of the ship, the captain’s station has two trackball-controlled 27-inch LCDs that are used to display the electronic chart and the ship information system, which aggregates mission-critical data like radar, GPS, and sonar. Nineteen additional screens are positioned less than 10 feet away, so the captain can quickly access, say, the machinery automation system, which tracks everything from the 5.5-megawatt bow thrusters to the fore and aft ballast tanks.

Five Ways Royal Caribbean Uses Emerging Technology

In:
06 Jul 2010

With huge new ships like Oasis of the Seas and Allure of the Seas, new technology has been the solution for Royal Caribbean to make the experience onboard for guests as easy as possible.  Royal Caribbean CIO Bill Martin spoke with InformationWeek magazine about five innovations Royal Caribbean has used to make the experience better for guests.

  1. Facial Recognition Software
    When you board the ship for the first time, a high resolution photo is taken of you and this photo is used for security as well as for merchandise systems such as the point of sale system.  Facial recognition software allows computers to categorize photos taken all over the ship by Royal Caribbean photographers for easy pick up later.
  2. Shape Recognition Cameras
    At each of the 24 restaurants on the ship, shape-recognition cameras count the number of people seated and if any are waiting.  Royal Caribbean works to ensure there is no waiting at its restaurants.
  3. Interactive Media
    Remember the shape recognition cameras from the previous entry?  Well that data on restaurant crowds gets sent in real-time, in the form of red-yellow-green signals, to 300 digital signs around the ship, so that people can self-select the least-crowded restaurants.
  4. Wireless Everywhere
    There's Wi-Fi internet coverage onboard, along with wireless wristband for children to allow parents to track their kids movements on an iPhone app.  The specially equipped iPhones are for rent during cruises.
  5. Real-Time Analysis
    Royal Caribbean is using the data it receives during the cruise to help make decisions "on the fly" and bring attention to problems as they occur, not after.

Royal Caribbean has more real-time data than ever before because every point of sale terminal and booking system is networked, so analysts can know what’s selling well, what services are being under-used, plus the demographics of who’s on board. Analysts onshore have started crunching that data while the cruise is sailing. Combine that with the interactive media on the ships, and Royal Caribbean has a chance to put customized offers in front of people, say for a particular type of spa treatment that has more openings than usual, to a person most likely to want such a treatment, delivered direct to their interactive TV.

Travel Weekly reviews Oasis of the Seas

In:
01 Jul 2010

A river cruise expert at Travel Weekly, Michelle Baran, wrote a review of her experience on Oasis of the Seas.  She had heard a lot about the newest Royal Caribbean ship and wanted to see what it was all about.

The Oasis of the Seas is a destination, it is a spectacle, it is a vacation unto itself -- but a very specific type of vacation. It's a floating, mostly inclusive (with plenty of opportunities to spend additional cash), family-friendly resort, with something for a lot of different people: people who enjoy food, active people, people who want to relax, people who want to be entertained.

Overall, Baran seemed to be impressed with the ship and a fan.  Her passion are river cruises and she makes a number of comparisons between the two varieties of cruises.  It's a good quick read about the different amenities offered on the ship, especially interesting to get a different perspective on the ship.

Matt's Pre-Trip Report on Oasis of the Seas

In:
01 Jul 2010

Later this month, I will embark upon a 7 night cruise aboard Oasis of the Seas and wanted to write a pre-trip report before the final trip report comes down.

Who

Me and my 4 month pregnant wife
My parents
My sisters (older than 18)

Earlier this year, my parents voiced their desire to go on a family cruise.  We have been veteran cruisers of the Caribbean, so we wanted to take a different itinerary than normal.  Originally, we were looking for a cruise to Alaska but my sisters, always looking to worship the sun gods, preferred an itinerary that was a little warmer.  The next idea was to cruise on Mariner of the Seas out of Los Angeles and do a Mexican Riviera cruise.  My wife and I planned that we would fly out a few days early and spend some time at Disneyland and all would be perfect.  

Well, then my father decided he wanted to cruise on something bigger than Mariner (seriously) and we mentioned that it doesn't get much bigger than Oasis of the Seas.  After looking into it, we all agreed on taking Oasis of the Seas, departing Fort Lauderdale on July 24, 2010.  

Cabins

We have booked 3 cabins for this cruise.  My wife and I have a cabin that overlooks Central Park (as do my sisters), while my parents have a veranda balcony over the ocean.  My wife and I are usually fine with inside cabins (we'd rather spend the money elsewhere) but the Central Park cabin gives us a balcony to sit on and people watch, which will be fun.  

Itinerary

Our cruise will stop at 3 islands, Labadee, Costa Maya and Cozumel.

Labadee: Our plan will be a beach day here.  Everyone has been to Labadee before and we will find a spot on the beach somewhere.  Currently, Barefoot beach seems like a good choice and so we're going to go there.  I'm particularly happy that the ship can now dock at Labadee, as I've always found tenders to be incredibly slow and inefficient.

Costa Maya: Plans for this stop are still very much up in the air.  My sisters will likely opt for the beach but my dad really wants to check out the Mayan ruins.  His plan is to do this at Cozumel but I've heard good things about the Mayan Ruins at Costa Maya and so I'd like to take a tour here instead since I'm not keen on spending all day at the beach.  One excursion to the Chacchoben Mayan Ruins sounds pretty interesting so we will need to discuss this stop some more.

Cozumel: I love Cozumel and my wife and I could spend days here.  Our plan is to spend the morning in the city of Cozumel doing shopping and having lunch.  Last time we were here, we went to Pancho's Backyard for lunch, which was good but it didn't feel very authentic. This time, I'm looking for some real Mexican food for lunch, so we will need to do some more research.  After lunch, we're going to take a taxi over to Paradise Beach to spend some time enjoying the beach there.  We had a great time last time at Paradise Beach and looking forward to it once more.  Not sure what the rest of my family is planning for Cozumel. I'm hoping to change my dad's plan for Mayan Ruins to Costa Maya (as previously mentioned) so we will see what they have in mind, but I kind of like the idea of spending this day with just my wife.

Ship Plans

Needless to say, Oasis of the Seas is one big ship.  Given that we are only making 3 stops, the emphasis of this cruise is spending time on the ship.  My wife is a show junky, and so she plans to go to every show on every evening.  Like a good husband, I will likely go to them as well.  The Broadway musical "Hairspray" is playing and I'm looking forward to seeing that (we have tickets for it already).  The rest of the shows don't do as much for me but we will see.

While my wife loves shows, I love the restaurants and I can't wait to check them all out.  We have a reservation already for Giovanni's Table already but I'm hoping to be able to stop at Izumi, the sushi restaurant.  I love sushi and could eat it every day so I really want to go here at least once.  The other restaurants are less intriguing for us, but we're going to leave it up in the air.  We are fans of the main dining room, so getting to know our servers and that whole experience is important to us.

Aside from that, our plans for the ship aren't laid out.  There's going to be a lot of exploring and a lot of time spent at the pools.  We're about 3 weeks away from our cruise and I can't wait!

Oasis of the Seas skips Costa Maya due to Hurricane Alex

In:
30 Jun 2010

Just a quick note that Oasis of the Seas has skipped the port of Costa Maya due to high winds and waves from Hurricane Alex.  Cruisers aboard Oasis of the Seas mentioned the change in itinerary on Cruise Critic. The ship's captain informed guests that the ship will not be stopping at Costa Maya as previously planned and the ship will instead have a sea day.

Royal Caribbean dominating holiday cruises in Bahrain

In:
26 Jun 2010

Good news for Royal Caribbean stock holders, travel agents in Bahrain have reported an 80 percent increase in bookings compared to the first six months of last year and Royal Caribbean is leading the way.

Travel agents said the US-Norwegian company Royal Caribbean International was leading the sales with Princess Cruises and the Norwegian Cruise Line (NCL) not far behind.

Travel agents there seem to be quite pleased with how well Royal Caribbean itineraries are selling.  Oasis of the Seas is generating a lot of interest as well as their most popular package that sets sail from Singapore to Phuket, Thailand and Penang, Malaysia and then back to Singapore over a period of two nights.

"Royal Caribbean, Princess Cruise and NCL are all in the market selling like hot cakes."

Port Everglades competing with Miami for cruise capital of the world

In:
25 Jun 2010

Port Everglades, in Fort Lauderdale, Florida, is gaining ground quickly on Miami, Florida for most cruise passengers in the world.  Miami has been the traditional "cruise capital of the world" for many years but recent changes have made Port Everglades, located just 28 miles to the north, a close competitor.  If current trends continue, Port Everglades will overtake Miami by 2012, thanks to in part, Royal Caribbean.

Liberty of the Seas, currently serving Europe, will return to the United States next year and has been announced to call Port Everglades it's home port.  Oasis of the Seas and Allure of the Seas, the two largest cruise ships in the world, already call Port Everglades home.  This leaves just Majesty of the Seas left in Miami as Royal Caribbean's presence.  

Royal Caribbean Cruises Ltd.'s level of commitment is less clear. Richard Fain, chairman and CEO of Royal Caribbean Cruises Ltd., declined to comment on its future plans to sail from Miami, nor would he say whether Royal, which owns several brands including Celebrity Cruises and Azamara Cruises, intends to keep its headquarters at the port after its building leases expire in 2011 and 2014.

Miami, for it's part, admits it needs to do more to lure Royal Caribbean back to Miami.  Recently the port of Miami inked a deal with Carnival to keep Carnival in Miami until at least 2018 and County Manager George Burgess said, "We need to roll up our sleeves and negotiate with Royal, just like we did with Carnival".

Port Everglades earned a lot of Royal Caribbean's new found loyalty thanks in part to how it handled the Oasis of the Seas situation.  When Royal Caribbean was shopping for a home port, it received a lukewarm reception from Miami but Port Everglades agreed to double the terminal budget from $37.4 million to $75 million. Royal Caribbean then promised to send even more passengers to Port Everglades to compensate for the extra cost of the 5.5-acre super terminal, which has 90 ticket counters.

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