Itinerary change - Enchantment of the Seas-Miami (Oct. 2th to 1st) - how to deal with it

[Concurser]

Hello folks,

I am coming from Brazil to Miami at October 1st and had planned to sail on the Royal Caribbean 4 Night Bahamas Cruise leaving from Miami aboard the ship "Enchantment of the Seas".

Departure date was October 2th, so I did book a night on Hotwire for October 1st - to get into the ship the next day. Hyatt Regency Miami, near the port area actually.

Problem is thatTODAY I have been warned about an ITINERARY CHANGE.

The cruise will depart one day earlier (October 1st) conflicting with the Hotwire booking!

Anyone has dealt with this? I wrote the Hotwire support, but it is a damn non-refundable fee.

[DocLC]

I would contact the cruise line and ask them to reimburse you for the non-refundable fees and/or ask them to book you on a ship that leaves on the 2nd.

[Matt]

I can't recall a time where the ship's departure date shifted a day earlier.  I'd also contact your travel agent for options.

[jticarruthers]

OP can you confirm which year you are talking about ?

I am looking at booking the 9/29/17 cruise on Enchantment which is scheduled to return to port on 10/2/17.

The website is showing the 9/29 and 10/2 cruises as available for booking and the 10/2 does have an itinerary change warning listed on it but it is just for re-ordering the ports no indication that it is leaving a day early.

Would seem strange to reduce the 3 night on 9/29 to a 2 night and then presumably extend the 4 night on 10/2 to a 5 night ? Unless they are trying to squeeze something in ...

[monctonguy]

Yup...something is off here.....would be rare to be changing it by one day like that...as it would throw off 2 cruises by doing so.

[ZK121016]

I see that they switched on of our ports on my cruise for November, should they have notified me? I booked through a TA but even they did not notify me. I found out when I logged into Roll Call. I am uncertain if I should contact anyone yet, as I am sure it was switched for a reason but they still should of notified me I feel.