Concurser Posted August 26, 2017 Report Share Posted August 26, 2017 Hello folks, I am coming from Brazil to Miami at October 1st and had planned to sail on the Royal Caribbean 4 Night Bahamas Cruise leaving from Miami aboard the ship "Enchantment of the Seas". Departure date was October 2th, so I did book a night on Hotwire for October 1st - to get into the ship the next day. Hyatt Regency Miami, near the port area actually. Problem is thatTODAY I have been warned about an ITINERARY CHANGE. The cruise will depart one day earlier (October 1st) conflicting with the Hotwire booking! Anyone has dealt with this? I wrote the Hotwire support, but it is a damn non-refundable fee. Quote Link to comment Share on other sites More sharing options...
DocLC Posted August 26, 2017 Report Share Posted August 26, 2017 I would contact the cruise line and ask them to reimburse you for the non-refundable fees and/or ask them to book you on a ship that leaves on the 2nd. Quote Link to comment Share on other sites More sharing options...
Matt Posted August 28, 2017 Report Share Posted August 28, 2017 I can't recall a time where the ship's departure date shifted a day earlier. I'd also contact your travel agent for options. Quote Link to comment Share on other sites More sharing options...
jticarruthers Posted August 28, 2017 Report Share Posted August 28, 2017 OP can you confirm which year you are talking about ? I am looking at booking the 9/29/17 cruise on Enchantment which is scheduled to return to port on 10/2/17. The website is showing the 9/29 and 10/2 cruises as available for booking and the 10/2 does have an itinerary change warning listed on it but it is just for re-ordering the ports no indication that it is leaving a day early. Would seem strange to reduce the 3 night on 9/29 to a 2 night and then presumably extend the 4 night on 10/2 to a 5 night ? Unless they are trying to squeeze something in ... Quote Link to comment Share on other sites More sharing options...
monctonguy Posted August 28, 2017 Report Share Posted August 28, 2017 Yup...something is off here.....would be rare to be changing it by one day like that...as it would throw off 2 cruises by doing so. Quote Link to comment Share on other sites More sharing options...
ZK121016 Posted August 28, 2017 Report Share Posted August 28, 2017 I see that they switched on of our ports on my cruise for November, should they have notified me? I booked through a TA but even they did not notify me. I found out when I logged into Roll Call. I am uncertain if I should contact anyone yet, as I am sure it was switched for a reason but they still should of notified me I feel. Quote Link to comment Share on other sites More sharing options...
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