Nathan adams Posted December 19, 2023 Report Share Posted December 19, 2023 When I try to load my cruise on the app, it says the reservation is already linked. Been trying for weeks. Cruise will not show up. Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted December 19, 2023 Report Share Posted December 19, 2023 Try deleting the app and then reinstall it RCIfan1912 and SebagoSue 1 1 Quote Link to comment Share on other sites More sharing options...
Jamesszy94 Posted December 19, 2023 Report Share Posted December 19, 2023 Mine also won't show... but I've only paid the deposit... Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted December 19, 2023 Report Share Posted December 19, 2023 3 hours ago, Jamesszy94 said: Mine also won't show... but I've only paid the deposit... That doesn't make a difference. Our cruise showed up in maybe a week. Perhaps try using a laptop to view your CAS account and see if the trip is there. Nathan adams 1 Quote Link to comment Share on other sites More sharing options...
Jamesszy94 Posted December 19, 2023 Report Share Posted December 19, 2023 10 hours ago, ChessE4 said: That doesn't make a difference. Our cruise showed up in maybe a week. Perhaps try using a laptop to view your CAS account and see if the trip is there. The trip is not there when I use a laptop Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted December 21, 2023 Report Share Posted December 21, 2023 On 12/19/2023 at 6:20 PM, Jamesszy94 said: The trip is not there when I use a laptop If you cannot see your cruise use the "link a missing cruise" feature in the app or on the website. If it does not allow you too I recommend you contact Royal Caribbean and have them fix this issue-even have them verify you are booked! Quote Link to comment Share on other sites More sharing options...
Jamesszy94 Posted December 21, 2023 Report Share Posted December 21, 2023 6 hours ago, Pattycruise said: If you cannot see your cruise use the "link a missing cruise" feature in the app or on the website. If it does not allow you too I recommend you contact Royal Caribbean and have them fix this issue-even have them verify you are booked! All good, the cruise showed up today. Might have just been delayed. Quote Link to comment Share on other sites More sharing options...
Nathan adams Posted December 21, 2023 Author Report Share Posted December 21, 2023 when I put in the booking number it said linked but never showed up. eventually I called and they got it working. Quote Link to comment Share on other sites More sharing options...
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