RTurner Posted April 16, 2023 Report Posted April 16, 2023 We have a massage booked for the first day, but it is not showing up on my app, when I go to reservations I do not see it, nor do I see it on my calendar. Anyone else had experience with this? We sail on Mariner of the Seas this week so just wanted to be sure everything was as it should be. Quote
Ryan79 Posted April 16, 2023 Report Posted April 16, 2023 If you see it in your purchase history, you are good to go. Sometimes (LOL) the app isn’t 100% functional. The online, non-app, calendar is far more reliable. RTurner 1 Quote
Cactus527 Posted April 17, 2023 Report Posted April 17, 2023 I have found that spa reservations NEVER show up on the app calendar. Frustrating. I don't think the two systems talk to each other. WAAAYTOOO and Pattycruise 1 1 Quote
Rfk Posted April 17, 2023 Report Posted April 17, 2023 18 minutes ago, Cactus527 said: I have found that spa reservations NEVER show up on the app calendar. Frustrating. I don't think the two systems talk to each other. Likewise on Anthem recently, I think it’s a known thing. Probably separate booking system completely. We just reconfirmed early and got an appointment card. Quote
SPS Posted April 17, 2023 Report Posted April 17, 2023 Spa reservations never show up on the app. I think the issue may be that the Vitality Spa is actually a third party business, not Royal Caribbean. Spa reservations will show up in your cruise planner calendar on the website, however. Quote
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